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Mercure Bergamo Palazzo Dolci

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Mercure Bergamo Palazzo Dolci
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1,022 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Gdynia, Poland
Reviewed 3 days ago NEW

Hotel was ok for this price. Very close to city center, near 1A bus stop. Room and bathroom was clean. Fast check in and check out. One minus: we was not able to open balcony in our room. But it was March so it wasn't so important. Nice view on Bergamo Old City.

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Helpful?
Thank Jarosław U
Direzione_BG, General Manager at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for the time you spent to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation. Let us apologize for the inconvenience of balcony window. We are ready to welcome you again upon your next stay. Yours sincerely, Vincenzo Lisacchi General Manager...

Reviewed 4 days ago NEWvia mobile

Nothing to fault had a great stay, great location to the downtown area and train station. Nice walk up to the old town about 10/20minutes. Great breakfast and kind and friendly staff. Room was clean and tidy, good night's sleep.

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Helpful?
Thank amypond111
Glasgow, United Kingdom
Reviewed 1 week ago

Bergamo, in our humble opinion, is a great escape and destination to experience wonderful people, culture, architecture and cuisine. The staff at the Mercure, over the 12 years we have been going there, have been exemplary, both in terms of professionallism and compassion. Particularly our great friends Patrizia, Franco and Luca who have been always very warm and helpful. There...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kennethmO7276SF
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel for a long weekend (Friday to Monday) and it was a very comfortable stay. The hotel is very close to the train station (3-4 minute walk) which was great as we went to Milan on the Saturday (50 minutes on the train direct) and Lecco, Lake Como on the Sunday (40 minutes on the train...

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Helpful?
Thank KateandChris89
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We hope to have the opportunity to welcoming you again here at Mercure Bergamo Centro Palazzo Dolci very soon. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

London
Reviewed 1 week ago

Stayed for 2 nights in a standard room (inc Breakfast) On previous visits to Bergamo i didn't book this hotel as was put off by the fact it's situated on the corner of a busy road however, our room on the third floor was extremely quiet and also spotless. The room was a good size for a weekend stay and...

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Helpful?
Thank LeeAnneLonndon
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. What a lovely review, thanks very much for sharing it and for the suggestions for other guest. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Mercure Bergamo Centro...

Bromley, Kent
Reviewed 2 weeks ago

Stayed here for 3 nights and very impressed with value for money. A friendly guy on reception gave us a room looking out on the side of the hotel which we discovered had a balcony (not many do). Sadly the weather meant we couldn't enjoy a drink on it, but it would be idea for people watching in Summer. Rooms...

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Helpful?
Thank Faddywaddy
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for transmitting us your positive feedback about your recent stay at Mercure Bergamo Centro. We are extremely pleased to realize that you full enjoyed your experience in Bergamo, appreciating our breakfast, the room and, above all, staff professionalism and attitude. We, all, look forward to welcoming you back soon! Best Regards, S. Marci Deputy Manager Mercure...

Greater Manchester, United Kingdom
Reviewed 5 weeks ago via mobile

Really enjoyed the hotel Rooms bit warm but Davide on reception sorted everything out except no English tv Breakfast was good except the last day they did not replenish the bread till we had finished A good location in bassa would definitely stay again

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Helpful?
Thank paradise205
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Brisbane, Australia
Reviewed 21 February 2017 via mobile

We spent one night here while visiting Bergamo. It was really easy to get to on foot from the train station with our small suitcases. Lovely lady at the front desk to check us in and I think she might've upgraded our room. I'm an accor member so it's common for that to happen. We also received welcome drinks at...

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Helpful?
Thank TiffTiph
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We hope to have the opportunity to welcoming you again here at Mercure Bergamo Centro Palazzo Dolci very soon. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Gdansk, Poland
Reviewed 17 February 2017

great stay in centre of Bergamo. Very nice hotel with a helpfull and always ready to help staff. very good and clean room with large bathroom, breakfast was also good. recomended to everyone who looking for comfortable stay in heart of the city.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Marcin M
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We hope to have the opportunity to welcoming you again here at Mercure Bergamo Centro Palazzo Dolci very soon. Best Regards, S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

Reviewed 16 February 2017

We stayed 3 nights in early Feb. As I am a light sleeper I asked for a quiet room. The room we were given was one of the quietest city centre rooms we have ever stayed in. I slept very well. The room was large and had a little balcony with a view to the old town. The weather was...

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Helpful?
Thank Bmena
Direzione_BG, DM at Mercure Bergamo Palazzo Dolci, responded to this review

Dear Guest, What a lovely review, thanks very much for sharing it! We all thank you for your kind attention and hope to have you back with us in Bergamo soon. Warm Regards S. Marci Deputy Manager Mercure Bergamo Centro Palazzo Dolci

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
4 star hotel offering 88 rooms equipped with all comfort. The Hotel is located in the city centre of Bergamo (40 km far from Milan) opposite the "Papa Giovanni Congress Center" and near the "Donizetti Theatre", 300 meters from the railway station. The bus station with direct services to Bergamo airport is next to hotel. The Mercure hotel features a bar and facilities for disabled people. ... more   less 

Additional Information about Mercure Bergamo Palazzo Dolci

Address: Viale Papa Giovanni XXIII 100, 24121 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $125 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bergamo Palazzo Dolci 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Accor Bergamo Palazzo Dolci
Hotel Style:
#4 Luxury Hotel in Bergamo
#5 Family Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bergamo Palazzo Dolci staff and other travellers.
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Questions? Get answers from Mercure Bergamo Palazzo Dolci staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front and side for a view of maybe a balcony, rear for quieter but no view at all.”
 of 5 bubbles Faddywaddy, 13 Mar 2017 | Read review
“Rooms at the rear of the hotel are quieter”
 of 5 bubbles Bmena, 16 Feb 2017 | Read review
“Quieter floor”
 of 5 bubbles , 14 Oct 2016 | Read review
“Great rooms, plenty of space, really comfortable, even in the cheapest room”
 of 5 bubbles Brieze66, 5 Oct 2016 | Read review
“Request a balcony!”
 of 5 bubbles fashionablylate2016, 11 Sep 2016 | Read review
5 of 5