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Mercure Bergamo Palazzo Dolci

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Traveller (306)
Room & Suite (228)
Dining (22)
Overview
  • Excellent32%
  • Very good50%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“train station”(80 reviews)
“old town”(95 reviews)
“great hotel”(37 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Multilingual Staff
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,253)
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All reviewstrain stationold towngreat hotelminute walkgood sizelake comoair conchecking intop floorthe main streetbusy roadreception staffexcellent locationcity taxrestaurants and barscentral locationlong weekend
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1 - 5 of 542 reviews
Reviewed 4 days ago via mobile

I travel to bergamo very often for work and stay only at this hotel. Great location , amazing people working there , good predictable rooms and wholesome breakfast. There are coffee shops right downstairs and a small lounge (lobby) to have discussions/ Rooms are good...More

Thank Varun K
Reviewed 1 week ago

Flew into Orio al Serio airport. Having decided to break up our journey to Lake Garda with an overnight stay in Bergamo. Glad we did. Hotel was in good location, not too far from bus and rail stations. Reception staff were helpful and efficient. Room...More

Review collected in partnership with Accorhotels.com
Thank James R
Reviewed 4 weeks ago

I stayed in this hotel between 10/06/2018-14/06/2018 for 4 nights. Everthing is not bad except the waiter called Brenda. She was rude and irreverent. She is working in breakfast room. As there is a kettle in the room, I wanted to take 1-2 earl grey...More

Thank nurankara2018
Reviewed June 7, 2018

No management, no bar at 10pm, quiet room - next to building site ,a club privelidges unknown Reception staff struggling with queues of quests - no management in sight. 24 hour problem line does not work. need l go on ?More

Review collected in partnership with Accorhotels.com
Thank MR.23
Response from LaDirezioneGenerale, Direttore at Mercure Bergamo Palazzo DolciResponded June 8, 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you are sharing...More

Reviewed June 4, 2018 via mobile

Thumbs up for this Hotel.. Very quiet clean hotel, big bedrooms no 307 no 309, comfortable beds, lovely receptionists, decent breakfast.. scrambled eggs, bacon, sausages,cereals,waffles,pancakes,jam, yogurts, toaster etc ( however in my opinion expensive at 12euro per day). Located very close to train station 3min...More

Thank xcherx
View more reviews
About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Room Service
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$74 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bergamo
#8 Luxury Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bergamo
#8 Luxury Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (306)
Room & Suite (228)
Dining (22)
Business Centre & Event Rooms (4)
Amenities (3)
Questions & Answers
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Hilda E
July 10, 2017|
AnswerShow all 2 answers
Response from Tomek W | Reviewed this property |
They starts kike 7:30
1
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488daleenh
October 8, 2016|
Answer
Response from Direzione_BG | Property representative |
Dear 488daleen, thank you for contacting us. The hotel does not have for a parking, but one private car parking is at only few minute by walk from the hotel. The name of this parking is "Central Parking", situated in via... More
0
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Google Translation
Chrissie533
September 25, 2016|
AnswerShow all 2 answers
Response from fashionablylate2016 | Reviewed this property |
They only offer a breakfast that costs extra. There is a restaurant right next door that's very good, but due to Christmas it may be closed. I would email hotel to ask if finding an open restaurant may be an issue.
1
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Room Tips
"Ask for a room overlooking the citta alta. They are on the back side of the hotel away from traffic noise and..."
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"Anything below 4th floor"
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"The rooms looking out onto the main road aren't noisy as you would think!"
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"The fourth floor has quiet rooms with balconies"
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