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Sheraton Lake Como Hotel

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Traveller (257)
Room & Suite (283)
Dining (205)
Overview
  • Excellent33%
  • Very good40%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the club lounge”(13 reviews)
“lake como”(63 reviews)
“starwood points”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Sep. 3Sep. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (469)
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269 results
Traveller rating
94
102
37
20
16
Traveller type
Time of year
LanguageEnglish
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94
102
37
20
16
Show reviews that mention
All reviewsthe club loungelake comostarwood pointsoutdoor restaurantpool viewgreat poolferry stopnice hotelupgraded to a suiteboat stationminute walkcomfortable bedsmain restaurantbeautiful propertywalking distanceroom was spotlessclose to the hotel
FilterEnglish
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1 - 5 of 269 reviews
Reviewed today via mobile

I went to Sheraton Lake Como in August, I had messed my dates of stay. The staff there, specifically the manager Mr.Stefano found me an accommodation, helped us with everything and had not charged me for the mistake. The hotel was great, but the staff...More

Thank Zoti U
Reviewed 3 days ago

First off, I'd like to say a word to all those complaining about the location of the hotel: did you not, once ever, look at a map before coming here? Is it that difficult to suss out that this hotel is not located anywhere near...More

Thank highlanderfil
Response from Chiara D, Guest Relations Manager at Sheraton Lake Como HotelResponded yesterday

Dear highlanderfil, first off, thanks for sharing your recent experience at the Sheraton Lake Como Hotel with us through Tripadvisor. Your review contains a huge amount of information and accurate descriptions of the room, the bed, the pillows, the bathroom, the restaurants .. and all...More

Reviewed 4 days ago via mobile

My review is purely on the hospitality and customer service prior to check-in (you’ll understand in a moment why). To start with, I’ve been a Starwood Platinum guest for 5 years now - averaging 75-100 nights a year in their properties. I booked the hotel...More

Thank Ben C
Response from Chiara D, Guest Relations Manager at Sheraton Lake Como HotelResponded yesterday

Dear Ben C, thank you for taking the time to post your comments on Tripadvisor. I'm sorry to read that not everything went smootly with your booking. Sometimes, It can unfortunately happen that something doesn't go in the right way. Our staff reported me they...More

Reviewed 1 week ago via mobile

This is a place where I often go with my guests for a 3 nights stay. It is one of the most welcoming places I’ve ever stayed in, the staff is very helpfull and always at your service and the pool is amazing. Definetly stay...More

Thank Adrian M
Reviewed 1 week ago

Just left the hotel this week. It is totally exceeded my expectation. It started from great check in experience. Staff members were very warm and knowledgable (about transportation, food, sight seeing). Frond desk speaks good English. Pool side restaurant is very reasonably priced. As a...More

Thank JennySD2014
View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Sauna
Details
Price range
US$170 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (257)
Room & Suite (283)
Dining (205)
Pool & Beach (34)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
LondonerBrit
March 5, 2018|
Answer
Response from Pierfrancesco C | Property representative |
Hi! The hotel is just 5 minutes walk from the borgo of Cernobbio and from the pier where you can reach Como centre by the charming traditional battello. I strongly suggest you to hire a car to explore the pictoresque borgos... More
0
Votes
Google Translation
Brittney N
October 5, 2017|
AnswerShow all 3 answers
Response from Craig S | Reviewed this property |
You will need a power adaptor. Also take a small power board or double adaptor as they are handy for multiple devices. Breakfast was included for us with our SPG status.
0
Votes
RonaldLevi
July 6, 2017|
AnswerShow all 4 answers
Response from Pete F | Reviewed this property |
I fully concur. Rent a car and self drive. Neither planes nor trains make any sense to me as comparison. The drive from MXP to Sheraton Lake Como is very simple and straightforward. Make sure you either bring a navigation... More
1
Vote
Room Tips
"If you want a glimpse of Lake Como, ask for a room in the odd high-500s (525, 527, etc)"
Read review
"My room 408 offers pool view and a corner of lake Como. Pretty nice and no road noise at all."
Read review
"rooms overlooking pool across the road at front of hotel"
Read review
"save money and make use of the large market right next door"
Read review
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