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This is a historical hotel that recalls in its building and structure the traditional luxury. It still resists in introducing innovation to the rooms. The position is fantastic and the lake view in wonderful. The hotel is clean and the staff is quite kind. The...More
Staff were rude and very unaccommodating. The hotel was grand at one time, but now worn and definitely not 4 star. Very expensive for what it offers. It was at the end of the season and the service reflected that the management was tired and...More
3 Thank dallasshe
Response from Borromees, Direttore at Grand Hotel des Iles Borromees & SPAResponded 6 November 2017
This is the second review posted by Dallasssheila; the first one was removed because slanderous and false.
The review does not reflect the real experience of the guest and should be considered as it is: a petty reprisal for an ill-perceived wrongdoing.
If you do not stay at the hotel, my advice is to have a tea or coffee in the wonderful veranda, you will be amazed by the colors and the light in a scenery of other times.
Designed in the early twentieth century, it was...More
As always in Italy...and i am so sorry to admit this, as it’s a country I love so much....high prices and stars don’t always equal great hotels. Seriously this is a true problem for Italian tourism.
I found it disappointing for the price we paid...More
We chose Stresa as the perfect destination to celebrate our Pearl wedding anniversary (30 years).This hotel sounded special and it really was.
We were so impressed as we arrived at the beautiful building and went in to the elegant lobby. The staff were very welcoming...More