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Smart Hotel Milano Centrale

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604 Reviews from our TripAdvisor Community

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Showing 182: English reviews
London, United Kingdom
Reviewed 28 September 2012

Very friendly staff, enjoyable basic breakfast, clean and comfortable rooms and great location as its just 2 min walk from Milan central station. This area can be a little rough at late hours so be careful if walking with valuables.

Thank Rodrigo_IE
Asuncion, Paraguay
Reviewed 1 August 2012

Bad staff (under staffed it seems) with bad manners and the worst attitude AND IN LOUD RENOVATION UNTILL OCTOBER (when we arrived the overweight blond lady manning tha front desk was eating a sandwich and discussing something in Italian with a colleague, very unprofessional) It turned out the hotel AC system was not working (80 degrees outside in Milan) and...

3Thank P B
Saint Paul, Minnesota
Reviewed 17 July 2012

Newer hotel with clean, but small rooms. Main objection was the way sound carried from other rooms. Breakfast is included but not wifi. The location is convenient to the train station and sights in the center of the city. Would be a good choice for a single female traveler.

Thank Ann W
Hong Kong, China
Reviewed 3 July 2012

We stayed in this hotel for one night, it's around EUR110 for a standard double room included b'fast, I booked it on Agoda. We were arranged on the 2nd floor, the room is very small, not much space for our luggage. Just like other comment said, the water leaking is a big problem, the bathroom utility is wrongly placed. However,...

2Thank Kay6_travela
Amsterdam, The Netherlands
Reviewed 1 July 2012 via mobile

We've had a terrible experience with this hotel and advise anyone NOT to book here. We had a confirmed reservation for this hotel which we had chosen because of its convenient location close to central station. This was good for us since two in our party are elderly people. However, upon our arrival we were told there was "an issue"...

1Thank due_passi
Perth, Australia
Reviewed 16 May 2012

I stayed here with my husband during our honeymoon. It was the most expensive hotel we stayed at in Europe and it was nothing special. It was a good location near the station but apart from that it didn't have a lot going for it. Breakfast was nice. However the shower overflowed. The heating was too hot we had to...

Thank Juanita1982
Nova Scotia
Reviewed 27 April 2012

Very good quality hotel with new interior rather small spaces bot hey its Europe. Close to the train station and dozens of restaurants. The Dom is only 3 subway stops away. Would stay there again....

Thank sunandsandNovaScotia
San Francisco, California
Reviewed 26 April 2012

Idea Hotel in Milano should definitely ask for their money back. Apparently they paid to “completely soundproof” their rooms (a claim on their website), however late last night I was treated to an education of the mating habits of the couple next door and although I don’t speak my new neighbor’s language, I did recognize the word for “yes” in...

4Thank romeite
Bangkok, Thailand
Reviewed 19 March 2012

The room is too small. It is suitable for short stay or business only. however it's good for budget traveler. The hotel is located very near to Milan Central station. It's 5 minutes by walk The area around Milan Central station is not a very good area. The only attraction is the Milan Station itself. It will take you around...

1Thank Yong M
Reviewed 1 March 2012

Pretty new hotel that is located very near train station. Perfect for a short stay and business trip. Tiny room and bathroom. Breakfast was rather delicious with a variety of pastries and hot food. May not stay here again as it is not located near the shopping streets. About 20 min walk away.

1Thank ihateveg

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Staying in Stazione Centrale

Neighbourhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Breakfast
  • Concierge
  • Multilingual Staff

Additional Information about Smart Hotel Milano Centrale

Address: Via Napo Torriani 28, 20124 Milan, Italy (Formerly San Carlo Hotel)
Region: Italy > Lombardy > Milan > Stazione Centrale
Price Range: $98 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Hotel Milano Centrale 3*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Smart Hotel Milano Centrale staff and other travellers.
3 questions
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Chastre-Villeroux-Blanmont, Brabant, Belgium
2 months ago

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Questions? Get answers from Smart Hotel Milano Centrale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the shower door!”
 of 5 bubbles NinaSelvam, 12 Oct 2016 | Read review
“best advise id book somewhere else”
 of 5 bubbles GusttoGiusto, 28 Aug 2016 | Read review
“Go elsewhere.”
 of 5 bubbles mole975, 7 Mar 2016 | Read review
“We were in a group (12 people so 12 rooms - all business travellers) with only one person not complaining!”
  • nowhere to hang pants!
 of 5 bubbles AbbyAA, 26 Oct 2015 | Read review
“avoid Room 105”
 of 5 bubbles jimlee1122, 28 Sep 2015 | Read review
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