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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We stayed at the Hotel Berna for 4 nights from 11th August 2018.
The location is really convenient being about 200 metres from Centrale railway station.
Check in was quick and the staff spoke excellent English. We were given a room on the 5th floor...More
This hotel is the best!!! It is somewhat compact and on a fairly quiet street. We were greeted warmly at reception which made a very nice first impression. Our room was fairly small but had EVERYTHING needed for our stay. I was amazed how much...More
I had a four night break here and was more than impressed. The staff are extremely personable and welcoming. You don't often find that these days in the middle of the tourist season! The hotel is in an excellent location, is clean and comfortable, and...More
really nice hotel short distance from the main train station. Looks dated rom outside but inside is lovely. Staff, especially, the front of house staff were superb. Would book it again for the breakfast alone which was stand out and one of the best breakfasts...More
I stayed in Hotel Berna for two nights as I visited Milan as a Birthday gift for myself. The location was very close to Milano Centrale. I was greeted by the staff upon arrival and Pablo assisted me in my check in and greeted me...More
3 Thank jenam09
Response from Valeria C, Responsabile relazioni con la clientela at Hotel BernaResponded 6 days ago
Dear Jenam09,
I’m very pleased for your wonderful feedback and to know that you were so satisfied with our hospitality!
We do our best to make all our guests feeling welcome and appreciated from the very first moment they pass through our doors and your...More
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the
...More
terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
Response from Sharon M | Property representative |
Dear Lespark,
Thank you for your question. It's very easy to reach our hotel from Malpensa and vice versa!
Your can choose among the following options:
1) Malpensa Express: current cost of the one-way ticket 13.00€ per... More
Dear Lespark,
Thank you for your question. It's very easy to reach our hotel from Malpensa and vice versa!
Your can choose among the following options:
1) Malpensa Express: current cost of the one-way ticket 13.00€ per person, 52-58 minutes (depending if you arrive at T1 or T2).
Available from ticket offices and automatic ticket machines (valid within 3 hours from the validation); or online and APP Trenord (valid within 3 hours of the time of the selected train).
Final stop Central Railway Station (we're just 200mt far).
2) Malpensa Shuttle Bus: current cost of one-way ticket 10.00€ (sometimes there're also promo), 50-40 minutes (depending if you arrive at T1 or T2).
Final stop always Central Railway station.
You can buy ticket directly on board, offices, online or app.
You have also the opportunity to book in advance our Limousine Service: from Malpensa the price valid for a car, which can hold a maximum of 4 people with one suitcase, each is 120.00€. A chauffeur will be waiting in the exit area with a sign with your name.
The cost for the ride has to be paid directly to the taxi driver.
We remain with pleasure at your disposal for any further information you may require and look forward to welcoming you very soon.
Daniela - Customer Satisfaction
Response from Sharon M | Property representative |
Dear psintrepi,
Thank you for your question. I'm sorry for the delay in the reply.
It is very easy to reach our hotel from Malpensa and vice versa!
You can choose among the following options:
1) Malpensa Express: current... More
Dear psintrepi,
Thank you for your question. I'm sorry for the delay in the reply.
It is very easy to reach our hotel from Malpensa and vice versa!
You can choose among the following options:
1) Malpensa Express: current cost of the one-way ticket 13.00€ per person, 52-58 minutes (depending if you arrive at T1 or T2).
Available from ticket offices and automatic ticket machines (valid within 3 hours from the validation); or online and APP Trenord (valid within 3 hours of the time of the selected train).
Final stop Central Railway Station (we're just 200mt far).
2) Malpensa Shuttle Bus: current cost of one-way ticket 10.00€ (sometimes there're also promo), 50-40 minutes (depending if you arrive at T1 or T2).
Final stop always Central Railway station.
You can buy ticket directly on board, offices, online or app.
You have also the opportunity to book in advance our Limousine Service: from Malpensa the price valid for a car, which can hold a maximum of 4 people with one suitcase, each is 120.00€. A chauffeur will be waiting in the exit area with a sign with your name.
The cost for the ride has to be paid directly to the taxi driver.
Unfortunately, we do not sell train ticket at the reception. You can buy them direct at the Central Train station.
We remain with pleasure at your disposal for any further information you may require and look forward to welcoming you very soon.
Daniela - Customer Satisfaction
Response from Sharon M | Property representative |
Dear missestri,
Our air-conditioning system works from about from mid-April to mid-September. It depends on the weather and on the decision of the municipality to switch to heating.
If you need more information, please do... More
Dear missestri,
Our air-conditioning system works from about from mid-April to mid-September. It depends on the weather and on the decision of the municipality to switch to heating.
If you need more information, please do not hesitate and contact us again.
All the best.
Daniela - Customer Satisfaction
