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TownHouse 12

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#228 of 431 Hotels in Milan
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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TownHouse 12
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245 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Melbourne, Australia
Reviewed 2 weeks ago

homely place. good staff. communal breakfast table. mine was a small room. renovated bathroom Foxtel/TV set up impossible to operate - gave up. Instructions refer to a button that doesn't exist! My big gripe - with this and a lot of other Italian hotels. Bloody freezing. The air con is turned off spring/autumn - seems only avail winter/summer. Many times...

Thank markcg
Emirate of Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

When I arrive to my room I was found the air condition is not working. I inform about it the staff. But in during all the day nothing was solved. The staff was pretend that he doesn't understand me and can not do anything. The staff is not friendly and not responsible for the inquiry. I'm not suggest to book...

Thank Leonshch
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Guest, I am reading your valuable feedback and I am appalled by your comments about the service of our staff. I cannot express enough my apologies. As part of the management team of the Hotel, I can assure that we take to heart each single one of our guest's feedback, and when negative, we do our utmost to try...

London, United Kingdom
Reviewed 15 February 2017

This hotel is well placed for the Gerusalemme Metro Station and is in a nice quiet spot, set back from the road a little. The entrance to the Hotel is quite nice, modern and clean. But take a closer look and you can see what you will find when you get to your room. A once lovely hotel, in desperate...

2Thank StephenElina
Tel Aviv, Israel
Reviewed 13 November 2016 via mobile

Very nice decoration in the entering. the staff was very polite. Nevertheless, we found out that for a 4 star hotel it is far from been well maintained. Breakfast was very poor and for basic omelet or boiled egg or orange juice they asked for extra payments. In the room there was a safe bu was malfunction and not attached...

2Thank David H
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Mr. David, Thank you for the feedback regarding your stay at TownHouse12. I appreciate you mentioning the friendliness of Staff and I am glad that you liked the decoration as well. I am sorry if our breakfast did not satisfied your expectations. Usually we always receive positive feedback about quality and variety of our buffet that includeds a rich...

Reviewed 16 September 2016 via mobile

Very close to metro. Good breakfast. Easy to find parking outside the hotel. Very nice, modern and clean rooms. Staffs are very nice and helpful. Would defo consider to stay here again for our next visit to Milan

1Thank Jiu_mo
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Guest, thank you very much for your kind review! We are really happy that you enjoyed your stay with us and we hope to welcome you back soon. Warm regards DB

Reviewed 25 July 2016 via mobile

Really enjoyed this unique, well located (beside metro, train and tram) friendly little hotel. Good value. Seemed like a very safe suburb. Ideal place to stay if you don't mind a little public transport (which was really cheap and reliable)

Thank Dan M
Koege, Denmark
Reviewed 13 July 2016 via mobile

Good boutique hotel in need of some renovation/upgrading. As other boutique hotels the room setup was a bit odd (despite choosing an upgrade to a "suite room". Decor is a bit dated but service was impeccable. Nice staff was friendly and helpful. Breakfast was simple but nice - great coffee.

Thank Klaus A
Durham, North Carolina
Reviewed 28 June 2016

While most of the guests seemed to be business travelers (during the week, anyway), my wife and I stayed here with our 3-yr old daughter and it was fantastic. The staff spoke good-enough English and were very friendly, welcoming, and helpful. Decent breakfast spread; the rooms are cozy but quiet, even those that face in on the courtyard and have...

1Thank C F
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Guest, Thank you for your wonderful review! We are very honored to read such a good comment and glad you have been satisfied with your stay! Looking forward to welcoming you back soon! Warm regards D.B.

Reviewed 11 May 2016

We arrived to Milan for 3 days, and my friend and I decided to book this hotel after a extensive search in different websites. The entrance of the hotel is quite small, so maybe a bit hard to find for those who haven't check pictures before. However, we found it straight away. It's literally 1 minute away from Gerusalemme underground...

Thank Carolina B
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Carolina, We would like to thank you personally for taking the time to share your experience at TownHouse 12! Thank you so much for this wonderful review! We are very glad that you enjoyed your stay with us and appreciated the location, the room and the staff! We are already looking forward to welcome you back soon! Warm regards...

London, United Kingdom
Reviewed 28 March 2016

Arrived in Milan, and the original booking we had did not work out very well. Jumped onto hotels.com and found a great deal with TownHouse 12. A great hotel, right next to Gerusalemme Metro on Line 5. The breakfast was great - exactly what I would expect in Italy - Salami, Cheese, Prosciutto, Fresh Fruit and Eggs. The room was...

Thank Nikhi81

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07/05/2017 08/05/2017
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  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Surrounded by celebrated restaurants and bars, TownHouse 12 is a 4-star boutique hotel close to the trendy and pulsating district of Corso Sempione. Inspired by its spacious and dazzling design lounge, the Hotel offers contemporarily designed Classic rooms and a little enchanting palm patio. Located within walking distance from fieramilano City exposition center, Mico Milan Congress Center and Arco della Pace, TownHouse 12 is offering the ideal location for both business and leisure travellers. Gerusalemme Lilac metro station few steps from the Hotel, enables guests to reach easily all the main landmarks in the city, particularly Fieramilano Rho exhibition center, and San Siro Stadium. TownHouse 12 is outside Milan's "Area C" (limited traffic zone with fee entrance), and offers chargeable self-parking facilities nearby. ... more   less 

Additional Information about TownHouse 12

Address: Piazza Gerusalemme 12, 20154 Milan, Italy
Region: Italy > Lombardy > Milan
Price Range: $159 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TownHouse 12 4*
Number of rooms: 17
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Also Known As:
Town House 12 Hotel Milan
Town Hotel Milan
Town Hotel 12
Hotel Style:
#78 Romantic Hotel in Milan
#146 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from TownHouse 12 staff and other travellers.
1 question
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Middlebury, Vermont

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a larger one. some are small”
markcg, 10 Apr 2017 | Read review
“Some rooms have patios and face in on the courtyard. Try to book one of these!”
CF898, 28 Jun 2016 | Read review
“Is worth it to pay a little more for a suite.”
T1015CUcarolinab, 11 May 2016 | Read review
“Rooms away from the main road quiet.”
270patrickk, 11 Dec 2015 | Read review
“Room 401 is on the top floor, very quiet...”
dwac1000, 29 Sep 2015 | Read review
5 of 5
US$122* /night
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Prices are for 1 room, 2 adults
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