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TownHouse 12

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#161 of 430 Hotels in Milan
Certificate of Excellence
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236 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Tel Aviv, Israel
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Very nice decoration in the entering. the staff was very polite. Nevertheless, we found out that for a 4 star hotel it is far from been well maintained. Breakfast was very poor and for basic omelet or boiled egg or orange juice they asked for extra payments. In the room there was a safe bu was malfunction and not attached... More 

Helpful?
Thank David H
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Mr. David, Thank you for the feedback regarding your stay at TownHouse12. I appreciate you mentioning the friendliness of Staff and I am glad that you liked the decoration as well. I am sorry if our breakfast did not satisfied your expectations. Usually we always receive positive feedback about quality and variety of our buffet that includeds a rich... More 

Level Contributor
8 reviews
Reviewed 16 September 2016 via mobile

Very close to metro. Good breakfast. Easy to find parking outside the hotel. Very nice, modern and clean rooms. Staffs are very nice and helpful. Would defo consider to stay here again for our next visit to Milan

Helpful?
Thank Jiu_mo
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Guest, thank you very much for your kind review! We are really happy that you enjoyed your stay with us and we hope to welcome you back soon. Warm regards DB More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016 via mobile

Really enjoyed this unique, well located (beside metro, train and tram) friendly little hotel. Good value. Seemed like a very safe suburb. Ideal place to stay if you don't mind a little public transport (which was really cheap and reliable)

Helpful?
Thank Dan M
Koege, Denmark
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2016 via mobile

Good boutique hotel in need of some renovation/upgrading. As other boutique hotels the room setup was a bit odd (despite choosing an upgrade to a "suite room". Decor is a bit dated but service was impeccable. Nice staff was friendly and helpful. Breakfast was simple but nice - great coffee.

Helpful?
Thank klausabel
Durham, North Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016

While most of the guests seemed to be business travelers (during the week, anyway), my wife and I stayed here with our 3-yr old daughter and it was fantastic. The staff spoke good-enough English and were very friendly, welcoming, and helpful. Decent breakfast spread; the rooms are cozy but quiet, even those that face in on the courtyard and have... More 

Helpful?
Thank C F
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Guest, Thank you for your wonderful review! We are very honored to read such a good comment and glad you have been satisfied with your stay! Looking forward to welcoming you back soon! Warm regards D.B. More 

2 reviews
Reviewed 11 May 2016

We arrived to Milan for 3 days, and my friend and I decided to book this hotel after a extensive search in different websites. The entrance of the hotel is quite small, so maybe a bit hard to find for those who haven't check pictures before. However, we found it straight away. It's literally 1 minute away from Gerusalemme underground... More 

Helpful?
Thank Carolina B
TownHouseHotels, ROOM DIVISION MANAGER at TownHouse 12, responded to this review

Dear Carolina, We would like to thank you personally for taking the time to share your experience at TownHouse 12! Thank you so much for this wonderful review! We are very glad that you enjoyed your stay with us and appreciated the location, the room and the staff! We are already looking forward to welcome you back soon! Warm regards... More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 March 2016

Arrived in Milan, and the original booking we had did not work out very well. Jumped onto hotels.com and found a great deal with TownHouse 12. A great hotel, right next to Gerusalemme Metro on Line 5. The breakfast was great - exactly what I would expect in Italy - Salami, Cheese, Prosciutto, Fresh Fruit and Eggs. The room was... More 

Helpful?
Thank Nikhi81
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 February 2016 via mobile

TH12 is our choice when staying in Milan, up to 10 time in a year. It is hidden in a beautiful house at Piazza Gerusalemme, hence connected to the Metropolitana by the new M5 line. The staff is very dedicated and the service impeccable. Our preferred rooms are on top under the roof or the one with a big terrace.... More 

Helpful?
Thank Remoli
Malaysia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 January 2016

The hotel didn't look much from the outside but it was tastefully and comfortably furnished inside. The long, big table where breakfast was served and where guests, strangers or not, sat together, is such a novel idea. The staff was very friendly and helpful. As we were still there on New Year's day, the receptionist took the initiative to check... More 

Helpful?
Thank jensy88
Long Beach, California
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 December 2015

A little off the beaten path in a local neighborhood in Piazza Gerusalemme. Close to the train and metro stations. Small but clean rooms, well appointed. Staff was super friendly and very helpful, fluent in English. Breakfast included basic meats, cheese, eggs (not freeze dried) fresh fruit and juice. A supermarket down the street is well situated to stock the... More 

Helpful?
Thank Patrick K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Surrounded by celebrated restaurants and bars, TownHouse 12 is a 4-star boutique hotel close to the trendy and pulsating district of Corso Sempione. Inspired by its spacious and dazzling design lounge, the Hotel offers contemporarily designed Classic rooms and a little enchanting palm patio. Located within walking distance from fieramilano City exposition center, Mico Milan Congress Center and Arco della Pace, TownHouse 12 is offering the ideal location for both business and leisure travellers. Gerusalemme Lilac metro station few steps from the Hotel, enables guests to reach easily all the main landmarks in the city, particularly Fieramilano Rho exhibition center, and San Siro Stadium. TownHouse 12 is outside Milan's "Area C" (limited traffic zone with fee entrance), and offers chargeable self-parking facilities nearby. ... more   less 

Additional Information about TownHouse 12

Address: Piazza Gerusalemme 12, 20154 Milan, Italy
Region: Italy > Lombardy > Milan
Price Range: $158 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TownHouse 12 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
Town House 12 Hotel Milan
Town Hotel Milan
Town Hotel 12
Hotel Style:
#78 Romantic Hotel in Milan
#118 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from TownHouse 12 staff and other travellers.
1 question
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Middlebury, Vermont

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have patios and face in on the courtyard. Try to book one of these!”
 of 5 bubbles CF898, 28 Jun 2016 | Read review
“Is worth it to pay a little more for a suite.”
 of 5 bubbles T1015CUcarolinab, 11 May 2016 | Read review
“Rooms away from the main road quiet.”
 of 5 bubbles 270patrickk, 11 Dec 2015 | Read review
“Room 401 is on the top floor, very quiet...”
 of 5 bubbles dwac1000, 29 Sep 2015 | Read review
“Stay away from 101”
 of 5 bubbles VBNR, 9 Jul 2015 | Read review
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