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Allegroitalia Golden Palace

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Allegroitalia Golden Palace
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830 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Richmond, Virginia
Reviewed 9 January 2017

I made a reservation for a suite with two double beds. When we arrived, they told us only a suite with a King bed was available. Then they split the King bed into two very tiny beds. During the conversation, and later occasions, front desk personnel was very rude, impolite, and unhelpful. The bed room had only single usable outlet...

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2Thank abay2017
Baku, Azerbaijan
Reviewed 5 January 2017

Stayed for 7 nights. Good breakfast. But waiters are sleepy unfortunately. You may wait for hot water for 10 minutes. Do not keep your belongings on a lobby sofa even for 5 minutes. My friend`s coat "got lost" for one day magically. Then it was "found" and delivered to him. Not 5 star for sure. But location is nice...

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1Thank CashForPassion
Luxembourg
Reviewed 29 December 2016 via mobile

My second visit here. The rooms are fantastic and reception personnel really helpful. I had not the chance to visit spa. Very well located . Mind reserving your parking in advance. Everything was TOP....... just .... the breakfast was "messy". No one placed guests at their table and it soon was anarchy as the hotel is big, and the breakfast...

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1Thank MAlbertoS
Geneva, Switzerland
Reviewed 14 December 2016

Mine was a short stay for a conference at the same hotel. The hotel staff are very friendly and provided helpful advice whenever needed. The room I got (booked and paid by a conference) on the 4th floor of the main building was like a spacious suite with separate bedroom, wardrobe, etc. It was facing the street but I did...

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1Thank Piya w
GuestExpTeam, Responsabile relazioni con la clientela at Allegroitalia Golden Palace, responded to this review

Dear Piya, our aim is to satisfy all our customers since the moment they arrive 'til the moment they leave. Thank you for choosing our hotel, we are delighted to know you enjoyed your stay in our Hotel. We wish to thank you for your review and hope your travels will bring you back. Guest Experience Team - Allegroitalia

Hamburg
Reviewed 10 December 2016

Golden Palace is one of the few 5 star hotels in Turin, but currently only rated as No. 27 on Tripadvisor.... And no wonder.... Pros : - amazing central location - nice bathroom - clean - great bed and duvets Cons : - inconsistent WIFI. sometimes great, mostly WEAK or NON existing..! - extra charges for the SPA - tiny...

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2Thank SebastianHH
GuestExpTeam, Responsabile relazioni con la clientela at Allegroitalia Golden Palace, responded to this review

Dear SebastianHH, thank you for your kind review and for choosing our hotel. Our aim is to satisfy all our customers since the moment they arrive 'til the moment they leave. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We also greatly appreciate your suggestions and reporting...

London, United Kingdom
Reviewed 24 November 2016

Unusual hotel in terms of architecture considering it is in Torino. Grand modern marble entrance in a modernist building, wonderful staff, good food, good bar, reasonably priced for a luxury property, fast WiFi, poor mini bar, great location, parking. Overall, a good stay.I like the fact that it is central but you do not hear traffic.Have been staying there for...

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Thank enrico m
GuestExpTeam, Responsabile relazioni con la clientela at Allegroitalia Golden Palace, responded to this review

Dear Enrico m, our aim is to satisfy all our customers since the moment they arrive 'til the moment they leave. Thank you for choosing our hotel, we are delighted to know you enjoyed your stay in our Hotel. We wish to thank you for your review and hope your travels will bring you back. Guest Experience Team - Allegroitalia

Montrouge, France
Reviewed 10 November 2016

This hotel is very very well located and within walking distance to the attractions. I enjoyed my stay at this hotel very much. The disadvantage is that this hotel do not have porters or bell boys. Mini bar and breakfast is quite expensive. Breakfast was 25€ and you hae to pay to use their pool. On the up side though...

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Thank PM92120
GuestExpTeam, Responsabile relazioni con la clientela at Allegroitalia Golden Palace, responded to this review

Dear PM92120, thank you for your kind review. Our aim is to satisfy all our customers since the moment they arrive 'til the moment they leave. Thank you for choosing our hotel, it is feedback like this that we learn from and use to improve. We wish to thank you for your review and hope your travels will bring you...

Gaillard, France
Reviewed 1 November 2016

First for the positives: The service was great and the reception extremly friendly. The location is nice, right in the center of the city. We had to pay an extra 30 euros for our dog, but it was the first time I understood an extra charge. They left us bowls and beds and nappies, paw cleaners, toys... etc in the...

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1Thank USAfrGR
Amsterdam, The Netherlands
Reviewed 24 October 2016

Two reviews below you'll find the review of Raymesis. I had exactly the same experience of 'hidden' charges which shouldn't be there as I had booked a room including parking and breakfast. I will get back to that below. Apart from that, the hotel had lost a lot of its glamour due to overdue maintenance and the obvious 'strategy' to...

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3Thank kn0kki
GuestExpTeam, Responsabile relazioni con la clientela at Allegroitalia Golden Palace, responded to this review

Dear kn0kki, thank you for your kind review and for choosing our hotel. Our aim is to satisfy all our customers since the moment they arrive 'til the moment they leave with Joy, Art and Love (Allegroitalia Brand). While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Your...

Jeddah, Saudi Arabia
Reviewed 22 October 2016

Rooms: 08/10 Large, Good ambience Reception: 07/10 Breakfast: 06/10 Very Limited Options (I think it may be Italian tradition as i was told by my Italian host) Location: 10/10 In the heart of the city. It can help to explore the city within no time. Lobby: 06/10. Small area Overall, It may be of good value for business people but...

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3Thank Ghulam M

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Gold. Resplendent in its name, in its spirit, in the impact with spaces of the Golden Palace, Turin's brand-new luxury five-star that opened on the occasion of the Winter Olympic Games. Impressively restructured, it enriches and completes THI's hotel offering in the city centre, unveiling a luxurious style with a marked contemporary flair. Two rigorously geometric buildings, Golden One and Golden Two, welcome an elite, discriminating clientele with a striking contrast between the sober elegance of its stone facade and its warm interior decor. ... more   less 

Additional Information about Allegroitalia Golden Palace

Address: Via Dell'Arcivescovado 18, 10121 Turin, Italy (Formerly Golden Palace)
Region: Italy > Piedmont > Province of Turin > Turin > Centro
Price Range: $183 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Allegroitalia Golden Palace 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Golden Palace Turin
Golden Palace Hotel Turin
Hotel Style:
#8 Spa Hotel in Turin
#15 Business Hotel in Turin
#22 Family Hotel in Turin
#23 Luxury Hotel in Turin
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Questions & Answers

Here's what travellers have asked, with answers from Allegroitalia Golden Palace staff and other travellers.
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Questions? Get answers from Allegroitalia Golden Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look somewhere else”
 of 5 bubbles abay2017, 9 Jan 2017 | Read review
“try to get into the main building which is the 5 star part...”
 of 5 bubbles SebastianHH, 10 Dec 2016 | Read review
“Try to stay in the main building, or you end up walking quite a bit”
 of 5 bubbles enricom22, 24 Nov 2016 | Read review
“Never had a bad room here”
 of 5 bubbles kn0kki, 24 Oct 2016 | Read review
“Ask for a room in the upper floors (4th or 5th)- they are quieter”
 of 5 bubbles lolam692, 24 Sep 2016 | Read review
5 of 5