Best Western Crystal Palace Hotel (C̶$̶1̶1̶5̶) C$104 - UPDATED 2018 Prices, Reviews & Photos (Turin, Italy)

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

The hotel offers 60 rooms and 7 suites, providing all the four star comforts. Built in 1800, it is in the heart of the art and culture scene, just a few steps from the city centre and conveniently close to the major congress centres and train station, all of which make it an ideal destination for leisure and business travellers. All rooms are equipped with WiFi internet, LCD TV, SKY satellite TV, kettle, bathroom telephone and parquet floors in standard rooms. The hotel also features an American bar.

Full view

Property amenities

Free High Speed Internet (WiFi)

Wheelchair Access

Bar/Lounge

Laundry Service

Concierge

Multilingual Staff

Non-Smoking Hotel

Room Service

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Dry Cleaning

Meeting Rooms

Room features

Suites

Non-Smoking Rooms

Air Conditioning

Accessible rooms

Minibar

Family Rooms

Good to know

HOTEL STYLE

Mid-range

Business

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Offers for every need

Full view

100Great for walkers

1294Restaurantswithin 0.5 km

232Attractionswithin 0.5 km

Contact

Via Nizza 11, 10125 Turin Italy

011 39 011 668 0273

E-mail hotel

Getting there

Citta Di Torino Airport16 km

Levaldigi Airport59 km

See all nearby hotels

Nearby restaurants

Mollica

5 minItalian

Krimikal cocktail bar

See all nearby restaurants

Nearby attractions

Egyptian Museum of Turin

12 minArt Museums

Escape Room Intrappola.To

5 minEscape Games

La Casa degli Enigmi (Escape Room)

8 minEscape Games

Mystery House Room Escape

15 minEscape Games

See all nearby attractions

694Reviews

326Photos

6Q+A

17Room tips

Filter
English

Show reviews that mention

great location and good breakfast

We stayed for 5 nights -- the location right across from train and metro was great (and not noisy). Room was big and clean. The staff was friendly. The breakfast (included in our rate) was easy and had good variety. We would definitely stay there again.

Date of stay: November 2018

Response from RicevimentoC, Addetto al Ricevimento at Best Western Crystal Palace Hotel

Responded yesterday

Dear Guest, Thank you for your kind review, We really appreciate the time that you spent to write it, the positive feedbacks help us, to improve our service as best as we can. We are very glad to for your opinion. We hope to see you soon again. Best Regards Jacopo Fregonese Front Office Best Western Crystal Palace

Clean and nice.

I was surprised because the general area near the train station was not upscale. The rooms were very nice and had a loft with a big king size bed for a family of 4 it was the perfect size. Hot water in the shower was abundant and it was clean!

Review collected in partnership with Best Western

Date of stay: November 2018

Response from RicevimentoC, Addetto al Ricevimento at Best Western Crystal Palace Hotel

Responded yesterday

Dear Rick, Thank you for your kind review. I am delighted that you found the room and the location good. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future. Best Regards Jacopo Fregonese Front Office Best Western Crystal Palace

Less than expected

The staff is friendly and helpfull. Specially at the bar and the breakfast area.
The rooms are very clean. But there is a problem with the wifi conection as disconnects very often. The aircon at room 403 is working automatically and it is very noisy and we couldn’t sleep as there…

Date of stay: November 2018

Worst than expected

The hotel is close to the city center by foot. They are promoting parking but it’s unacceptable that you have to reserve in advance a place for the car and of corse to pay 20€. We found on the street (blue line only), on the next corner and we paid 11€ for 2 days!!!
Advantages: …

Date of stay: November 2018

Very good location for my needs

I visited Turin last week for work and had chosen Crystal Palace mainly for its location that suited my needs perfectly.

I was positively surprised by the hotel with good sized rooms, a light color scheme and a, by Italian standards, rich breakfast buffet. The rooms were clean, …

Date of stay: October 2018

Response from RicevimentoC, Front Office at Best Western Crystal Palace Hotel

Responded Oct. 28, 2018

Dear Guest, Thank you for your kind review, We really appreciate the time that you spent to write it, the positive feedbacks help us, to improve our service as best as we can. We are very glad to for your opinion. We hope to see you soon again. Jacopo Fregonese Front Office Best Western Crystal Palace

PreviousNext

12 3 4 5 6…33

Album Categories

All photosTravellerRoom & SuiteDining

PreviousNext

12 3 4 5 6…36

what time is the breakfast served? we have early flight in the morning

6.30am Monday to Saturday, 7.30am Sundays

Can tickets for local attractions be purchased at the front desk? And also do you have taxis associated with the hotel to pick us up from anywhere we are??

what time can we check in?

Check the reception of the hotel please. We arrived at 6 p.m.

Possono biglietti per le attrazioni locali essere acquistati presso la reception? E anche avete taxi associati con l'hotel a prenderci da qualsiasi punto siamo ?? Potete dare una risposta a questa domanda sopra riportata ? Grazie Mario

Non saprei meglio chiamare direttamente la reception.

Show all answers

Perchè non avvertite i clienti del fatto che la sera, in via Nizza, si aggirano dei ladri? Io ho evitato un furto per un soffio solo perchè mi sono accorta che mi stavano urtando e avevo l'astuccio con soldi, bancomat e carta di credito quasi sul bordo della borsa. Inoltre, ci sarebbe da consigliare di evitare il ristorante cinese di via Nizza perchè offre cose disgustose (sangue di maiale, pelle di maiale fritta, intestino e tendine di maiale, lingua di maiale, rane ecc., non hanno alcuna sensibilità per gli animali), inoltre a me volevano far pagare anche un piatto che non avevo mangiato.Poi, hanno un menu per la cucina italiana che esiste solo sulla carta ma non nella realtà. Consiglio la Taverna piemontese. Grazie. Lorena

La zona di san Salvario, oggetto di un progetto di riqualificazione, ha delle problematiche comuni a zone analoghe poste nei pressi di grandi stazioni ferroviarie. E' difficile per qualsiasi gestore di hotel dare indicazioni del genere di quelle richieste dalla signora. Potrebbero essere male interpretate dai diretti interessati. Casomai è il cliente che chiede consigli circa i locali che possano soddisfare i suoi gusti. In questo caso la domanda ottiene risposte in positivo e questa è una cosa buona per tutti. Il consiglio della signora Lorena, di frequentare la Taverna piemontese lo inserisco nel mio notes e ne farò buon uso alla prossima mia visita a Torino, e di questo la ringrazio.

Show all answers

PreviousNext

12