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NH Collection Torino Piazza Carlina

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About

#6 of 129 hotels in Turin
Location
Cleanliness
Service
Value
Travellers' Choice
The brand new NH Collection Torino Piazza Carlina hotel sits in the very heart of Turin. It has a rich history, dating back to the 17th century. The beautiful Po River is a short 5-minute stroll away and some of Turin's most popular attractions can be found just around the corner.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Private balcony
Room service
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, French, German, Italian
Hotel links
Special Offer:Unlock up to D$150 extra!

Location

Piazza Carlo Emanuele II 15, 10123 Turin Italy
Name/address in local language
NH Collection Torino Piazza Carlina
2,034Reviews25Q+A73Room tips
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Ruben v wrote a review Apr 8
Oostzaan, The Netherlands14 contributions1 helpful vote
+1
The hotel is in the city center in an an old building. Combined old and new architecture it is great. Very good breakfast. Nice staff and very helpfull. We rented bikes and cycled the whole city. That is a very good experience. Very good to do it again. #perfect
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KMYEBJ wrote a review Apr 3
Chicago, Illinois17 contributions7 helpful votes
This is the best hotel I've ever visited, and I am a platinum member at a popular chain. The service - from the front desk to the housekeeping to the restaurant - is beyond reproach. The rooms are "classy utilitarian" - very high ceilings, very quiet, with great nuanced lighting and a lovely bathroom. I have stayed in a suite as well as two styles of the singles and loved every one of them. The fitness area has what one needs, and the restaurant and bar are very nice. Piazza Carlina is a fantastic center city location with wonderful restaurants, cafes, shopping, and piazzas within a 2km walk. I recommend this for everyone. I've travelled to Torino numerous times and will in the future, and will stay here every time.
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Date of stay: March 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Giovanni S wrote a review Apr 1
London, United Kingdom281 contributions86 helpful votes
+1
I am afraid I find it very difficult to give more than one star. The room was full of issues, from the toilet seat still dirty with dried organic material (see picture) to the mouldy shower (another picture), from the sewage smell to the bed linen infested with insects (another picture), not too mention the noisy fridge, the dirty vents, and the essential room with no electric plugs (there is a difference between chic style and simply uncomfortable). However, my main concern is about the customer service. Mistakes happens and every hotel will have a room (or two) where they probably could have done much better. That’s when you see the good service as great hotels will apologize and make it up accordingly. In this case, I was given ‘I’m sorry, I would like to learn more about these issues’ ….. (look at the pictures Missy!?) and a bottle of cheap wine (7.5 euro at the supermarket). Btw, I was supposed to receive the bottle of wine and a room upgrade regardless due to my membership level, so they haven’t really provided anything as compensation (not even a discount on the final price or free drinks at the bar). The bathroom was simply disgusting (imagine you or your kids touching that?!) but their customer service was even worse (I should have spotted this from some of their replies to the negative reviews). You will be fine if you like dirty and filthy, I shall pass on the the cum stained toilet and the rest! Avoid and don’t say you have not been warned.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Avoid this hotel in general!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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owlbeonholiday wrote a review Feb 2024
Worcester, United Kingdom866 contributions234 helpful votes
Absolutely loved our stay here. Fantastic location within walking distance to everything in Turin. The staff are very welcoming and plenty of them on hand if you need anything. The room was spotless, large and the perfect temperature! We had everything we needed - comfortable bed, lovely shower and a really good hairdryer. Which is harder to come by than you would think! The room was pretty quiet overall - the occasional road noise and shout from someone in the corridor but that was very brief. One of the highlights of our stay though was the breakfast. It was excellent! Fantastic selection of hot food, pastries and fresh fruit and yoghurt. Set us up nicely for seeing the sights. I would definitely recommend this hotel.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Buffey Maria wrote a review Feb 2024
8 contributions
The location was wonderful, walking distance to so many things. The facility was perfect for our needs and perfectly clean. Breakfast was tasty with a wonderful service team. The staff we met was friendly, knowledgeable, helpful and so very kind. Roberta, Luca, and Matteo are true gems of employees. The Piazza Carlina hotel is most fortunate to have them. *Roberta was able to recommend various gluten free dining options in the city which made my stay even better! Much better to get a person recommendation instead of just googling.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
Room Tip: 24 hour front desk was great for our early check out. Sadly this is not always an option any more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Feb 11, 2024
Dear Buffeymaria, Many thanks for your so kind review! I'm very happy to read your complete satisfaction about your stay in our property! I'm so glad you have appreciated all our services but mostly our Staff! I will surely report to them your so kind words. This kind of feedback are so important for the Team. It is the best rewards for their daily work! They always do their best to satisfy Guests needs and requests. Thanks a lot for mentioning them! I hope there will be new opportunities to welcome you here very soon. Kind regards Velia Borreca General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Graham H wrote a review Jan 2024
Tadworth, United Kingdom12 contributions9 helpful votes
Lovely quiet room. The hotel is in a good spot for exploring the city. The bar is good we didn't eat there. The hotel is well designed and the rooms are spacious and clean. Staff are friendly and helpful I would recommend this hotel for a few days trip to Turin. The hotel has a roof terrace that could be used more, but maybe it was the time of the year and too cold to be used.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Jan 17, 2024
Dear Graham, on behalf of all the Team and myself thank you for choosing NH Collection Piazza Carlina and sharing your perfect experience. We are happy to read your full satisfaction about the Hotel services and the prompt and friendly attitude provided by the Staff at the Reception and the Restaurant Department either. One of our main concern is making sure that our Guests feel at ease. We look forward to having you here as our Guest another time to live a new and pleasant NH Collection Experience. Best Regards and Arrivederci!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter C wrote a review Jan 2024
Winchester, United Kingdom193 contributions118 helpful votes
The Piazza Carlina is in a 19th century building with a central courtyard, on one of the main squares of Turin and within easy walking distance of major museums and the cathedral. Our room overlooked the square but it remained quiet by night (though daytime sleepers might have been disturbed by the carillon). The room itself was in good condition, a reasonable size and comfortable. There were, however, two drawbacks. One was the absence of any shelves or drawers for clothes, so we needed to live out of suitcases much more than we wanted. The other was a small and awkward shower, in which it was almost impossible not to wash your hair on each visit. On the other hand, a major plus was the art - largely photography - displayed in the public rooms. I didn't necessarily like it all, but it commanded attention and thought - so much better than the usual hotel blandness. The hotel has a restaurant and a bar, which also serves simpler dishes and of which we made good use. Although the website says that it serves a continental breakfast, there was in fact a full, and very good, buffet serving hot as well as cold dishes. The staff were extremely helpful. We worked the front desk quite hard, with restaurant bookings and other arrangements; and they delivered very successfully. In short, it's only the room that stops this being an unambiguous 5.
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Jan 10, 2024
Dear Peterjcasey, I would like to thank you for sharing online a so detailed feedback about your experience at NH Collection Piazza Carlina. Thanks for assigning us so high scores. Thanks for mentioning the location of the hotel, so close to the main touristic and cultural attractions of the City, the food and beverage offer of the restaurant and bar, and mostly our extremely helpful staff. Our Teams are always so pleased to offer to our Guests the warmest welcome and to assist them as their best. I really hope that you would come back to visit us for a future stay in Turin! Best regards, Velia Borreca General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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andyetaylor wrote a review Jan 2024
Worthing, United Kingdom20 contributions5 helpful votes
Recommend this hotel if staying in Turin - it’s excellent throughout / Ed had two rooms - a small suite and balcony room - both fantastic and the inner balcony overlooking the inner courtyard was a bonus - hotel extremely clean and will stay again
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Review collected in partnership with NH Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Jan 9, 2024
Dear Andyetaylor, Thank you for the trust you have placed in our NH Collection Piazza Carlina and for taking the time to write your kind review! We are glad you chose our property for your stay in Turin and that you have been so satisfied by the experience with us. Thanks for mentioning the comfortable room with its balcony on the inner courtyard. Very glad you have appreciated it! Looking forward to welcoming you soon, Arrivederci! Velia Borreca General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa B wrote a review Oct 2023
Lake Oswego, Oregon30 contributions13 helpful votes
Wonderful stay at the Carlina. There's not much choice in Torino and we were very pleased with our choice to stay there. Very friendly and helpful staff. I asked for assistance before our arrival with dinner reservations and they were incredibly responsive and helpful. Here's our pro's/con's: Pro's: - SUCH a great morning breakfast buffet, SO good. One of my top two that we've had traveling the world. So many options.....all the food was so fresh, so much variety. We eat very healthy and some places don't offer much in that regard, but the Carlina had an abundance of fantastic choices. - The bathroom had actual shelf space, and lots of it, for all toiletry items. So many hotels nowadays have little to none. - We never eat at hotel restaurants when we travel because they are usually average, but we made an exception at Carlina because we were exhausted when we flew in and we were so glad we did. Food was excellent. There was a particular restaurant I had read about prior to arriving I wanted to go to and the hotel made the reservation for us ( at Tre Galline) and I found out the chef at Tre Galline is also the chef that oversees the restaurant at the Carlina. A signature ravioli from Tre Galline is on the Carlina menu and it was a highlight of our trip to Italy (which covered Torino, Florence, and Rome), one of my favorite 3 dishes I had during our travels in Italy. I'm still thinking about how good it was. We did have dinner one night at Tre Galline and honestly the hotel's version of the ravioli was better than at the original restaurant! - Bed was super comfortable Con's: - The room we were given was very dark and a bit depressing to be honest. It looked nothing like any of the hotel room pics shown on the site. - There is literally no hot water in the bathroom, only cold or warm. Very disappointing, there's nothing like a hot shower after 10 hours on a plane.
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Date of stay: October 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Nov 3, 2023
Dear LOfam, On behalf of the entire team of NH Collection Piazza Carlina, it was a pleasure to have you here as our Guest, we love meeting the needs of our Guests but even more surprise them exceeding their expectations! We are glad you enjoyed our artistic and very tasteful plates in our Restaurant Carlina! We always looking for high quality local products km0, well mixed with the international background of our Chef de cuisine combining our excellent wine list with our gourmet courses. We are glad that you felt at ease thanks to the careful attitude of our friendly Staff. We are also pleased to know that you appreciated our "Home made Agnolotti" more than the original one's! so glad that it was one of your favorite 3 dishes you ad during your travels in Italy!!! Please accept our apologies for the inconvenience regarding the temperature of your shower, we are always at Guests disposal in order to fix and repair the elements in the rooms, our maintenance department is always ready to perform corrective actions in order to guarantee the comfort. We would love welcoming you again as our Guest and let you spend a new and beautiful stay in Torino. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Agueroooo wrote a review Oct 2023
87 contributions58 helpful votes
Spotlessly clean hotel in an ideal location for most of the city sights. Our room was quiet and spacious with a powerful shower. Staff were friendly and the buffet breakfast was great, the coffee served at breakfast was good and there was a takeaway facility too.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Velia Borreca, Direttore generale at NH Collection Torino Piazza Carlina
Responded Nov 3, 2023
Dear Aguerooo, on behalf of the entire Staff at the NH Collection Piazza Carlina we would like to thank you for choosing our NH Collection Piazza Carlina and sharing your experience on Tripadvisor. We are glad that you felt at ease thanks to the careful attitude of our friendly Staff. Thank you for the excellent comment regarding our AntiOx breakfast that is made to fulfill our Guest's demand on a healthy, variety and tasty breakfast, therefore we have a wide part of our buffet with fresh pastry and local food km0! We look forward to welcome you soon and we are sure that you will love the next experience with us even more! A presto,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$290 - C$444 (Based on Average Rates for a Standard Room)
LOCATION
ItalyPiedmontProvince of TurinTurinCentro
NUMBER OF ROOMS
160
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH Collection Torino Piazza Carlina - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about NH Collection Torino Piazza Carlina
Which popular attractions are close to NH Collection Torino Piazza Carlina?
Nearby attractions include Museo Nazionale del Cinema (0.5 km), Mystery House Room Escape (0.2 km), and Fondazione Accorsi Ometto - Museo di Arti Decorative (0.3 km).
What are some of the property amenities at NH Collection Torino Piazza Carlina?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at NH Collection Torino Piazza Carlina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Torino Piazza Carlina?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to NH Collection Torino Piazza Carlina?
Conveniently located restaurants include 4foodies, Crostone.it, and Hambre burger.
Are there opportunities to exercise at NH Collection Torino Piazza Carlina?
Yes, guests have access to a fitness centre during their stay.
Is NH Collection Torino Piazza Carlina located near the city centre?
Yes, it is 0.7 km away from the centre of Turin.
Are any cleaning services offered at NH Collection Torino Piazza Carlina?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Torino Piazza Carlina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Torino Piazza Carlina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Torino Piazza Carlina?
The staff speaks multiple languages, including English, French, German, and Italian.