Four Points by Sheraton Bolzano

Four Points by Sheraton Bolzano

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Panorama of the Deluxe Room at the Four Points by Sheraton Bolzano
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Room & Suite (398)

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About

4.0
#12 of 28 hotels in Bolzano
3.4 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Green
Languages Spoken
English, French, Spanish, German and 1 more
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Rooftop pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Room service
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

Via Bruno Buozzi 35 Bolzano-Bozen, 39100 Bolzano Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Verona Airport
124.5 km
See all flights
1,483Review13Q+A42Room tips
Traveller rating
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Detailed Reviews
MeghaninMaroc wrote a review Aug 2022
Myrtle Beach, South Carolina
4.0 of 5 bubbles
We had a change in our itinerary and decided to stay at the Four Points by Sheraton Bolzano for a long weekend. It's a beautiful Four Points. Rooms were comfortable. We are Titanium BonVoy but, due to the large number of families staying at the property, they were unable to upgrade us to a suite.Regardless, the room was spacious and comfortable. Upon arrival the rollaway bed was set up and a set of towels and a bathrobe were on the bed. Unfortunately the third set of towels wasn't replaced day 2 or 3. no big deal.
My daughter and i took advantage of the spa and we both had great, relaxing experiences.
The pool is very nice. A sign posted outside the pool states "no one under 16yo allowed after 1830." No one enforced the rule. Unfortunately one of the days there were 2 Unaccompanied children running, diving and jumping. Sunday morning was super peaceful with many people checking out so we enjoyed the peaceful time while we could!
The hotel is in a more industrial/business area. We found a great Irish pub walking distance from the hotel on Friday but almost every other restaurant, spare the in house one, required driving or a taxi. The restaurants walking distance from the hotel are closed Saturday and Sunday and many are closed for dinner Friday.
Breakfast was good.
Overall a very pleasant stay. We've stayed at the Four Points by Sheraton in the US. This one blows them away!
Read more
Date of stay: July 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oliver H wrote a review Nov 2020
Ho Chi Minh City, Vietnam
5.0 of 5 bubbles
An unforgettable stay with the Team outdoing themselves. There was nothing missing to make us feel appreciated and the occasion of our Silver wedding was taken at the highest level of recognition. I don't know where to start but every single instant of our stay was amazing. All staff was overwhelmingly kind from teh first minute all our wishes got read from our minds, the room was outstanding with the surprising cake, flowers and prosecco as welcome. The rooms where spacious with great bed , clean and even in Corona times well maintained. The Wellness was perfectly maintained, Sauna at best temperature and the food was outstanding. Even one week after the experience we are wondering about teh special recipes and unique combinations of herbs, the restaurant crew was remarkable, and we couldn't have wished for more- thanks especially to the GM that made it possible
Read more
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
casadespalmas wrote a review Aug 2023
Canada
5.0 of 5 bubbles
Excellent stay. Booked this for our first trip to Bolzanoas part of a longer Italy trip. Travelling with our 2 university aged kids, Bonvoy members and found a suite with 1.5 bathrooms that we thought would work. A bit worried about the reviews but our experience was so good. We had rented a car and came to drop our bags off but we’re lucky to find the room ready which was welcome after an early start that day. Room 429 was huge, set up with 2 single rollaway but very comfortable beds, q couch and a couple of tables. Our bed was also very comfortable. Full Bathroom had a bathtub as well as a shower, lots of storage. The locker room type closet was nice to be able to put away our things. The motion sensor light was a bit annoying. We used the fitness room, the pool and the bar and all were very nice and the gym and pool very clean. Breakfasts were great, lots of choice and good coffee. We found free parking just across the street every night. We really liked this hotel. Service was prompt and helpful. The location was great for us because we could easily do day trips to Ortesei and Caselrotto and avoid the Bolzano traffic. We spent some time in Bolzano which is beautiful and can see the appeal of staying in the city’s but we were really happy with our choice. Don’t be put off by the reviews it is an excellent hotel.
Read more
Date of stay: August 2023Trip type: Travelled with family
Room Tip: Bozen Sud station is very close. Main station is a 10 euro taxi ride. Car rental is very close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MrBreaker_1972 wrote a review Jun 2022
Munich, Germany
2.0 of 5 bubbles
The hotel is really nice and the rooms big and well furnished, normally is also one of our favourites on the way home, however this time we were very, very disappointed!!
Even if the check-in was done very professionally and the lady was very nice we had to wait until all documents were manually entered into the system. We came from 3 hour queue on the highway and honestly would have appreciated if the process would have been smoother (e.g. make a copy of the documents or just scan them into the system). When we asked why, we got told that privacy laws obliged them to do so… privacy just requires the company to ask for consent to keep the data for the minimum amount of time required to fulfil the purpose for which the information were collected, honestly this procedure could be easily improved, as I had to sign anyway for different consent (I’m currently employed as Privacy Engineer).
In the morning even if we had a suite and are Mariott preferred guests, as we could only enter the room late at night we wanted to sleep over but got 4 different persons knocking at the door from 10 onwards…one even entered the room to check the minibar with us inside…is true we did not put the “do not disturb in the door” but first of all the floor supervisor should coordinate with the reception to know which guest has left the room and which has not, and second after the first person knocked the info should maybe be shared with the others…paying 300€ for one night and getting asked “when are you leaving the room” 4 times is not my idea of premium hospitality! Last at check out was not asked how was the stay, was not thanked for staying with them…when asked to talk to the FO mgr to complain I got told that the Room Division mgr was having lunch and I should wait 30-40 minutes before talking to him… ne only on my insistence I got to talk to him. not sure where they learned to work in a hotel but this is not my idea of premium experience…once again I hope the single persons will not be blamed as here is more an issue with processes and training than single Persons.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leonardo Voltan, Servizi per gli ospiti/front office at Four Points by Sheraton Bolzano
Responded Jun 13, 2022
Dear Mr. MrBreaker_1972, Thank you for staying with us at the Four Points Bolzano and taking the time for leaving your feedback. I sincerely apologize for failing to meet your expectations. I understand your frustration for queuing on the highway and the lengthen of the check in process but for the Italian law we have to register the id or passport of every single guest. We are not allowed to make copies or scan any document. For any further question I will be glad to connect you with our Data Protection Officer. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area. I remain at your disposal. Best regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nms01 wrote a review Jul 2023
Mumbai, India
+1
4.0 of 5 bubbles
Comfortable hotel a bit far off from the centre. There is a bus just outside the hotel which drops one off at the centre and the Bolzano Sud station is a decent 5/6 min walk , with access to the regions train network. The rooms were large and comfortable with a walk in wardrobe (which had a sensor light, that kept lighting up anytime anyone crossed it.. a bit annoying). Our AC was also not working properly.
The Hotel has a few restaurants around but all had weird opening and closing times. There is a huge Interspar near the hotel which stocks everything! The breakfast was decent with breads, fruits, jams and egg choices.
All in all was a decent stay!
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GFo wrote a review Oct 2023
Agua Dulce, California
5.0 of 5 bubbles
The staff at Four Seasons Bolzano made us feel so welcome here- everyone was so nice and helpful. Impeccable english is spoken by the front desk staff so even as I work on my German or Italian there isn’t any miscommunication if I misunderstand anything! The room they gave us was so large and impeccable and I appreciated the very easy parking and the wonderful pool and spa!
Thanks again for a wonderful stay!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DoktorWL wrote a review Dec 2022
Munich, Germany
5.0 of 5 bubbles
We often visit the Four Points hotel and are very happy about the room/ suite options as well as the friendly team and professional service.
The staff makes significant efforts to also fulfill special requests for which we are very grateful. Thank you!
Read more
Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser198192 wrote a review Jul 2023
1.0 of 5 bubbles
The hotel is modern, stylish and well-appointed. Unfortunately, the front desk staff or maintenance department absolutely dropped the ball. I both called the front desk, and visit the front desk to request the air conditioner in our room to be serviced. Nothing was done. Opening the windows was useless as they only open a few inches. Without a doubt, the most uncomfortable night that I have ever spent in a Marriott hotel. Miserable.
Read more
Date of stay: July 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Heinze, Guest Services / Front Office at Four Points by Sheraton Bolzano
Responded Jul 20, 2023
Good afternoon Mr/Ms Cruiser198192, Thank you first of all for having chosen Four Points by Sheraton Bolzano for your stay and for taking your time to give and share with us your feedback. I regret that the temperature in the room had such a negative impact on your stay. The temperature was lowed by the general server, I see it was not enough and I apologise for that. Eventually the windows can be opened completely if before we have the request and authorization from the staying guest, but are per standard not open completely by default for security reasons. I am sure that if the room was not adequate for your personal needs, the Front Office Team would have been at your total disposal for a room move but please feel free to contact me for further information/feedback so we can take action and improve our Service, which is known as guest-oriented. I wish a joyful Holiday and remain at total disposal, Kind regards, Sarah Heinze Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DoktorWL wrote a review Jun 2021
Munich, Germany
5.0 of 5 bubbles
We are regular hotel/ stay guests at the Four Points by Sheraton in Bolzano and appreciate the nice rooms as well as the professional and friendly staff and service a lot.

The hotel has a very good location with excellent connection to all parts of Südtirol and Italy.

We will come back soon - many thanks!
Read more
Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gian Luca B wrote a review Jul 2023
Ferrara
4.0 of 5 bubbles
The hotel is located in a very favorable position near the highway exit of Bolzano south. Room and bathroom were ok, mattress was very good.
Breakfast is corresponding to the category of the hotel, definitely plentiful and rich of sweets and savory. Price is in line with the hotel level.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Patrick B
94 contributions65 helpful votes
I travelled as a single you could ring the hotel reservations they were very helpful during my stay. Enjoy your trip.
Crissy G asked a question Aug 2016
Municipality of Argyle, Canada
Do they have rooms that sleep 3 people?
Answer from Jacek G
Krakow, Poland512 contributions122 helpful votes
Hi! I think they have as far as I remember we slept one time in three but You have to dobór check with them. Some rooms are big enough to add additional bed.
sam-I-am-0014 asked a question Mar 2015
Elmhurst, Illinois13 contributions4 helpful votes
Do you provide transportation to and from the train station?
Answer from Karen N
Fort Myers, Florida4 contributions
I don't know weather the hotel provides transportation from the train station. I was on a tour and arrived at the hotel by bus. But to get to downtown area I used the local bus. It stops near the hotel. It is easy to use,convenient and inexpensive. And you get to interact with the locals and see much of the city on the way to the "downtown"
P K asked a question Jun 2022
Province of Avellino, Italy
I biglietti per le attrazioni locali possono essere acquistati alla reception?
Answer from Andrea C
Rome, Italy50 contributions28 helpful votes
Ciao. Purtroppo non abbiamo utilizzato questo servizio.
cüneyt wrote a tip May 2024
Massarosa, Italy1 contribution
5.0 of 5 bubbles
"Ist etwas ausserhalb, mit dem Taxi, der Bahn oder Bus ist die Innenstadt sehr gut erreichbar."
Read full review
Wayland W wrote a tip Oct 2023
4 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid free parking on the street due to history of car break-ins. Neighborhood is located in an industrial area and far from sites."
Read full review
casadespalmas wrote a tip Aug 2023
Canada56 contributions75 helpful votes
5.0 of 5 bubbles
"Bozen Sud station is very close. Main station is a 10 euro taxi ride. Car rental is very close by."
Read full review
Teemu S wrote a tip Jun 2023
Vantaa, Finland59 contributions12 helpful votes
2.0 of 5 bubbles
"Based on my stay, dont expect too much. Experience was far from 4 star rating. Bad sleep."
Read full review
DoktorWL wrote a tip Dec 2021
Munich, Germany180 contributions8 helpful votes
5.0 of 5 bubbles
"Book a suit upgrade!"
Read full review
Not the right property for you?
There are more places to choose from in the Bolzano area.
PRICE RANGE
C$281 - C$342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton bolzano, four points bolzano, bolzano sheraton, bolzano four points
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolBolzano
NUMBER OF ROOMS
189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Four Points by Sheraton Bolzano - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Four Points by Sheraton Bolzano
Which popular attractions are close to Four Points by Sheraton Bolzano?
Nearby attractions include New Bar Campo (1.1 km), Centrum Shopping Center Galvani (0.9 km), and PalaOnda (0.3 km).
What are some of the property amenities at Four Points by Sheraton Bolzano?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Bolzano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Bolzano?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Bolzano?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Four Points by Sheraton Bolzano?
Conveniently located restaurants include Alumix Cafe Ristorante Pizzeria, Ristorante La Scarpetta, and Ristorante Patio @ Four Points by Sheraton Bolzano.
Are there opportunities to exercise at Four Points by Sheraton Bolzano?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Four Points by Sheraton Bolzano?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Bolzano offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Bolzano?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Four Points by Sheraton Bolzano?
Many travellers enjoy visiting Duomo Maria Assunta (3.6 km), Ca' de Bezzi (4.1 km), and Piazza del Grano (3.8 km).
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