Relais & Châteaux Hotel Castel Fragsburg

Relais & Châteaux Hotel Castel Fragsburg

Traveller (423)
Panoramic terrace
Dining (92)
Suite Royale
Room & Suite (88)
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About

5.0
#1 of 56 hotels in Merano
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
High above the valley of Merano – nestling against the sundrenched southern slopes of the mighty Dolomites and commanding spectacular sweeping views over one of Europe’s most enchanting landscapes: this is Castel Fragsburg, a fine 17th century Retreat of noble origins, now the smallest luxury hotel in the region. Castel Fragsburg is privately owned since 1955 by the Ortner family, who continue to give the hotel remarkable character reflecting the unspoilt, vast landscape of the Dolomites and the vineyards and orchards of South Tyrol. As a member of Relais & Châteaux the Castle Fragsburg follows the philosophy ‘a unique home for a unique stay’ and is part of their ‘collection of the world’s finest restaurants and hotels’.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Bicycles available
Taxi service
Electric vehicle charging station
Parking
Wifi
Yoga classes
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Hiking
Walking tours
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Umbrella
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, German, Italian
614Reviews3Q+A32Room tips
Traveller rating
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Detailed Reviews
IanFarnell wrote a review Sep 2020
Skipton, United Kingdom
5.0 of 5 bubbles
The Castel Fragsburg is one of a kind.
Privately owned by the Ortner family who reside on site and are happy to converse with guests.
The position high above Merano affords exceptional panoramic views.
The grounds are immaculate and gated, located amongst the hillside orchards and vineyards.
The slightly quaint building has been built to give fabulous views from the restaurant and pool in the garden.
Bedrooms seem to hang from the valley side.
Food and drink is of the highest standard.
An all together fabulous place.
I cannot imagine the prices reducing so our only hope is that the pound gains some strength before our next visit.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Owner at Relais & Châteaux Hotel Castel Fragsburg
Responded Oct 3, 2020
Dear Mr Farnell, Thank you from the bottom of our heart for this great review. It is a great pleasure for us to hear that you enjoyed our hotel so much and we would love to welcome you an other time. Maybe you can visit us next time in spring or autumn which are great times of the year to visit Merano and prices are lower as it is the lower season. We wish you all the best and hope to meet you soon again. Best regards from Castel Fragsburg Ortner family & the Fragsburg team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
inmy70s wrote a review Aug 2023
Boston, Massachusetts, USA
5.0 of 5 bubbles
The staff at the hotel and the restaurant are the nicest and most accommodating people I've encountered in over 50 years of traveling. The hotel is charming -- lovely common rooms and dining areas, gardens and nice size pool, not to mention the medieval castle directly above it and the lovely waterfall a 20 minute walk away. The rooms and dining areas (outdoors and in) look out onto the valley below and mountains on the other side, making the 10 minute drive up a windy road with hairpin turns worth the effort. I stayed in Room 220, which was large, with a small sitting area and desk as well as a small balcony. My adult daughter stayed in 215, which was an even nicer small suite. There are only 20 rooms/suites in the hotel. The half board had many gourmet treats and was good value. An a la carte menu was also available. For those with the means, a 12 seat Michelin starred restaurant is on the premises. The chef oversees the other restaurant too. Nearby, there is some nice hiking at about 6000 feet (a gondola ride gets you to the top), very extensive gardens (Trauttmansdorff Castle) and the the town of Merano with a beautiful church) but this is not the heart of the Dolomite hiking paradise.
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Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Aug 11, 2023
Thank you for this heart-warming review and for sharing your personal experience. We are glad to hear that you enjoyed your stay at Castel Fragsburg with your daughter. It’s our aim to offer our guests a unique and wonderful stay. We will forward the compliments to the whole Fragsburg team and we hope to welcome you soon again. Warm regards from Meran The Ortner family and the whole team
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Mountain_Bike_Rider wrote a review Oct 2022
Leeds, United Kingdom
5.0 of 5 bubbles
This was our third stay and was for a special occasion, my wife's 60th birthday. I had booked a 3 night stay with tow meals in the Orangerie and one in the Prezioso restaurant.
From initial enquiry right through to our arrival, with many email exchanges re extras, like mountain biking and a helicopter flight. Reception was fantastic, rooms are a marvellous combination of traditional styling with modern facilities and very very comfortable.
Breakfast was magnificent, along with the views down into Merano. We had two evening meals in the Orangerie, both were excellent and we were guided to some excellent wine choices to accompany the excellent food. Service throughout was what you would hope for in such a Hotel, but don't always find. Will hopefully return as this is a really special hotel in a spectacular location.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Oct 16, 2022
Thank you so much for your wonderful review. We are happy to read that you enjoyed your third stay at Castel Fragsburg and that you celebrated your wife’s special birthday with us. Thank you so much for your compliments, which will be forwarded to the whole Fragsburg team. We are looking forward to welcome you again! Greetings from Castel Fragsburg The Ortner family and the whole team
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Travels_too_much_99 wrote a review Jul 2021
Woerden, The Netherlands
5.0 of 5 bubbles
This is an amazing place. South Tyrol itself combines many of the strengths of Europe. Italian food, germanic influence in efficiency and reliability, and the elegance of Southern Europe. To this the staff at Castel Fragsburg adds true hospitality. The team works very, very hard and is fully dedicated. They just make it look so elegant. The experience is not that of a customer, nor that of a client. It feels like coming home to your caring family after a long trip. The team is able to fully adjust to what you need.

It is not only the people you see every day that make the experience unique. It is also the excellent care by the people behind the scenes, from ensuring your room feels like a comfortable home, to the team in the kitchen ensuring you food and drinks are the best they can be, and the team that ensures the grounds are beautifully maintained.

And all this at a pace that makes it easy to enjoy the good things in life.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Jul 18, 2021
Dear guest, thank you so much for your great feedback. We are very pleased that you enjoyed the beautiful mix of culture here in South Tyrol. We love the title of your review and we are proud to read that the friendliness that you felt throughout the hotel has been represented by all the staff and we are happy to forward your compliments to our team. We hope to welcome you back to Castel Fragsburg in the future. Yours sincerely, the Ortner family & the Fragsburg Team
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Bike wrote a review Sep 2021
5.0 of 5 bubbles
Beautiful location with great views over the Merano valley. The rooms are large and very comfortable. The staff is outstanding. The half board is exceptional - the breakfast is extensive and the five course dinner is very well done. Follow the hotel guidance to go up Via Labers - while narrow, it is much wider than the route Google Maps will take you.
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Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Sep 7, 2021
Dear Bike, thank you very much for your great review. We are very glad that you have had an amazing experience here at Castel Fragsburg. It would be a pleasure to welcome you again. Best regards The Ortner Family and the whole team
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Explorer49279074708 wrote a review Oct 2022
Province of Turin, Italy
5.0 of 5 bubbles
It is very hard to explain why Castel Fragburg is so terrific. We have stayed at a number of great hotels from Italy to Hungary to Germany to France and of course the US, but Castel Fragburg is the best place we have stayed in our 50 year of travel. Why? It is the small things. Yes the rooms are fantastic, the views incomparable, the staff incredible, great food (especially breakfast) and an amazing spa. But a number of hotels are first class. It is the little things that standout. When we made our reservation, your response was welcome back. That made us feel at home. Washing our car before we leave. An owner who is not invisible, a spa that is truly unique and a staff that seems to know what we want before we do. I forgot that when we pulled up to the gate and announced ourselves again the response was welcome back.Coming to Castel Fragburg is like coming home except better. We will return maybe for 40th anniversary next May.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The drive up the mountain from Meran is a bit tight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Oct 30, 2022
Thank you so much for this heart-warming review. Hearing these words from you means we succeeded in creating a world of its own on this private hill high above Merano. It would be a pleasure to welcome you again next year in May to celebrate together your 40th anniversary. Best regards The Ortner family and the whole Fragsburg team
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Matthew F wrote a review Nov 2022
New York City, New York
5.0 of 5 bubbles
We had a wonderful stay at Castel Fragsburg in April of this year. The setting is gorgeous and we loved the food, particularly the meals we were able to enjoy outside on the terrace which had an unparalleled view of the Dolomites. We've also never seen such an amazing breakfast buffet. The spa was terrific. I especially enjoyed the bath on the patio which also had an incredible view. We also were able to enjoy the pool, which was beautiful. All of the staff were absolutely lovely-I wish I could remember all of their names!

We hope to return someday soon!
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Dec 1, 2022
Dear Matthew, thank you so much for this wonderful feedback. We are very glad that you have had an amazing experience here at Castel Fragsburg, with the wonderful views over the Merano valley and great meals, our breakfast royale and the 1st Alchemistic Healing Spa. We are delighted that you appreciated the professionalism and warmth of the staff. We are looking forward to welcoming you again! Warm regards from Italy The Ortner family and the Fragsburg team
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Rebecc T wrote a review Nov 2023
Boca Raton, Florida
5.0 of 5 bubbles
We loved our stay! Hotel and setting are so lovely. Really enjoyed excellent cocktails at the cozy bar with the skillful and pleasant bartender. The breakfast was excellent. A dinner choice with fewer courses as an alternative to the one with so many would be a good idea. We were sad when it was time to leave!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Nov 28, 2023
Thank you so much for your wonderful review and for your compliments to our bartender Davide. Thank you also for your input regarding the dinner. Our guests have always the possibility to choose only some of the dishes in the menu. We hope to welcome you soon again. Warm regards from South Tyrol The Ortner family and the whole Fragsburg team
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Sh1951 wrote a review Sep 2022
Goxhill, United Kingdom
5.0 of 5 bubbles
We have been visiting this hotel for nearly 40 years and whilst we have seen it grow the quality remains as high as always. Nothing to fault. The rooms, restaurant, the staff are all as it should be and of course the views are fantastic. Hope we get chance to return again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Sep 12, 2022
Thank you very much for your wonderful review. We are happy to read that you appreciate our luxury hideaway, the team and the fantastic location for nearly 40 years. We wish you all the best and hope to welcome you soon again. Warm regards from Italy The Ortner family and the whole Fragsburg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SvdH wrote a review Dec 2022
+1
5.0 of 5 bubbles
Wonderful Hotel off the beaten track. Service quality and food 9 out of 10.
Nice rooms, wonderful nature and yet close to the lovely town of Merano. Recommendable for couples, long weekends and people who want to switch off.
Breakfast selection was a delight. Front desk staff very kind, efficient and helpful.
Only small minus is that the rooms can be modernised a bit without losing their charm at all
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexander Ortner, Inhaber at Relais & Châteaux Hotel Castel Fragsburg
Responded Jan 11, 2023
Wir freuen uns sehr über die wundervolle Bewertung. Die Komplimente an unser Team, geben wir natürlich sehr gerne weiter. Schön, dass Sie die Küche und den Service von Frühstück bis Abendessen hervorheben. Wir danken Ihnen auch für Ihre Anregung zu Ihrem Zimmer. Den historischen Charme und das stilvolle Interier unserer lediglich 20 Suiten möchten wir bewahren und unseren Gästen zugleich ein exklusives Ambiente bieten. Wir wünschen Ihnen alles Gute und würden uns über ein Wiedersehen freuen. Liebe Grüße aus Meran Familie Ortner und das Fragsburg Team
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Roberts08 asked a question Nov 2017
Florida317 contributions136 helpful votes
is this hotel within walking distance of town and non-hotel restaurants?
Answer from Alexander O
Merano, Italy6 contributions9 helpful votes
Dera Roberts08, thank you for your qestion. No, our Hotel is 7 km from Merano town center. It is located on a cliff overlooking Merano with beautiful views of the south tyrolean alps. The next restaurant is 5 km from us you can reach it in 5 minutes by car. We hope this informtion are helpfull for you and would love to welcome you here at Castel Fragsburg. Best regards Family Ortner & Team Ruth Heufler, reception
Unflownsky asked a question Nov 2023
Treviso, Italy
Are small dogs allowed?
Answer from Alessandra F
1 contribution
I’ m sorry I don’ know…
WineTravelerDetroit wrote a tip May 2024
Detroit, Michigan46 contributions9 helpful votes
5.0 of 5 bubbles
"Great pool as well!"
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Stefano M wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Spend some time there aswell! The wellnessfactor is extraordinary!"
Read full review
JKTravel2012 wrote a tip May 2023
Zurich, Switzerland104 contributions83 helpful votes
5.0 of 5 bubbles
"Parking directly in front of the hotel."
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Gusti S wrote a tip May 2023
Stuttgart, Germany85 contributions
5.0 of 5 bubbles
"Spa is my high light on this holiday"
Read full review
Explorer49279074708 wrote a tip Oct 2022
Province of Turin, Italy8 contributions
5.0 of 5 bubbles
"The drive up the mountain from Meran is a bit tight"
Read full review
Not the right property for you?
There are more places to choose from in the Merano area.
PRICE RANGE
C$751 - C$1,115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castel fragsburg hotel
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolMerano
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Relais & Châteaux Hotel Castel Fragsburg - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Relais & Châteaux Hotel Castel Fragsburg
Which popular attractions are close to Relais & Châteaux Hotel Castel Fragsburg?
Nearby attractions include I Giardini di Castel Trauttmansdorff (2.7 km), Tappeiner Promenade (4.2 km), and Meran Waalrunde (3.8 km).
What are some of the property amenities at Relais & Châteaux Hotel Castel Fragsburg?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Relais & Châteaux Hotel Castel Fragsburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Relais & Châteaux Hotel Castel Fragsburg?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Relais & Châteaux Hotel Castel Fragsburg?
Yes, free parking is available to guests.
What are some restaurants close to Relais & Châteaux Hotel Castel Fragsburg?
Conveniently located restaurants include Schlosswirt Forst, La Bottega del Pincho's, and Miramonti Panorama Restaurant "Fine Dining".
Are there opportunities to exercise at Relais & Châteaux Hotel Castel Fragsburg?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Relais & Châteaux Hotel Castel Fragsburg?
Yes, dry cleaning and laundry service are offered to guests.
Does Relais & Châteaux Hotel Castel Fragsburg offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Relais & Châteaux Hotel Castel Fragsburg?
The staff speaks multiple languages, including English, German, and Italian.
Are there any historical sites close to Relais & Châteaux Hotel Castel Fragsburg?
Many travellers enjoy visiting Castle Thurnstein (7.4 km), Schnatterpeck Altar (4.4 km), and Hauserl am Stein (7.9 km).
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