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Hotel Carlton on the Grand Canal

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Hotel Carlton on the Grand Canal
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2,775 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
North Yorkshire
Reviewed 29 September 2013

We stayed here for a 3 night break in September and enjoyed our stay. The room was ready when we checked in at about 1230 which was great. Some travellers complained about lack of WiFi in rooms but if you get the code it is worth trying - I'm writing this from a room on the second floor! Our room...

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Thank Ralph A
Dural
Reviewed 29 September 2013

We had a two night stay and were very disappointed with this hotel. The room was impossibly small and we got very little sleep. We had to keep the louvres and windows completely closed because of the noise, but still couldn't sleep. The room got very stuffy and there was no wifi in the rooms. Everyone had to congregate in...

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Thank dwhittle2013
Ross-on-Wye, United Kingdom
Reviewed 25 September 2013

At first, somewhat disappointed with the hotel, but it grew on you. Rooms rather dark, and devoid of drawers or shelving for clothes, and only 6 hangers in wardrobe. Insufficient power points to charge camera, phone etc Otherwise excellent location, especialli if arriving by train.

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1Thank CymromewnLloygr
Warsash, Southampton, United Kingdom
Reviewed 21 September 2013

We went here on a 3 night break. The room was smaller than expected and the bathroom was very tired looking - considering I paid an extra 50eu a night to upgrade. The views were amazing, the balcony over looked the grand canal and it was local to all amenities. Restaurant was very expensive, 45EU for bottle of Proseco, which...

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1Thank Tammysula
virginia
Reviewed 20 September 2013

Hotel is located close to the main bus terminal (Pizalle Roma) and People Mover for cruise passengers. You do have to cross over two small bridges to get to the hotel but there are also porters available at Pizalle Roma who are willing to transport your luggage for you at a reasonable price (10 Euro for 2 pieces of luggage)....

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Thank islandgirl2244
Lower Kingswood
Reviewed 17 September 2013

Recently spent 4 nights here. Great location opposite railway station where all the vaporettos stopped and reasonable priced restaurants nearby. Very helpful staff, bought 72 hr vaporetto ticket at reception. Hot breakfast and wonderful croissants every morning although did have to collar staff to get tea and coffee. Bedroom much smaller than pictures on website but still comfortable and clean....

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1Thank Morag A
Asheboro, North Carolina
Reviewed 16 September 2013

From the moment of booking everything went beautifully with this hotel!. Since we had never been to Venice, we had several questions/requests before departing the US and every issue was positively handled by Martina. Upon arrival at 10:00AM on the day of the Regatta we expected a long wait for our room but were cheerfully checked in by Lorella and...

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Thank maryloustrain
Ipswich, United Kingdom
Reviewed 16 September 2013

The Carlton on the canal is in an excellent position to get to everything - We arrived by taxis from the airport which I booked online before we travelled - there is a very good train station opposite the Hotel if coming by train - or a large area called Roma for the cars and buses arriving into Venice. Before...

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3Thank carol c
Virginia
Reviewed 16 September 2013

Stayed one night before cruise. Nice lobby and good breakfast. Room is small but typical for Europe. Bathroom very small and only room for one person. Bathroom could have been cleaner as well as the hotel carpet floors in general. From airport take bus not cab. You will need to drag you luggage over two bridges. Took water taxi to...

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Thank dexterVirginia
Nantwich, England, United Kingdom
Reviewed 13 September 2013

We have just returned from this hotel yesterday. We arrived Monday after taking the airport express bus into Venice. This hotel is less than 10 mins by foot from the bus stop, so really easy to get to. Our room had a canal view which was nice but may not suit everyone if you want a quiet room. We were...

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2Thank Cheshirekitten1975

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting. ... more   less 

Additional Information about Hotel Carlton on the Grand Canal

Address: Santa Croce 578, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Price Range: $248 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton on the Grand Canal 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Carlton Grand Canal Hotel
Hotel Carlton Grand Canal
Canal Hotel Venice
Hotel Style:
#75 Luxury Hotel in Venice
#150 Romantic Hotel in Venice
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Here's what travellers have asked, with answers from Hotel Carlton on the Grand Canal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a canal view you need to book it specifically”
 of 5 bubbles karend834, 8 Mar 2017 | Read review
“Ask for a view of the grand canal”
 of 5 bubbles michellenF9805FU, 7 Mar 2017 | Read review
“We had room 256, Id probably book one with the canal view next time.”
  • our room - cosy! But check that the bed is double and not 2 singles together
  • View from just outside the entrance
  • Ventetian headboard detail
  • Views from just outside
 of 5 bubbles SPPH, 6 Mar 2017 | Read review
“Canal view are stunning .”
 of 5 bubbles angelabF225BV, 25 Feb 2017 | Read review
“Try to get a room at the front.”
 of 5 bubbles rogerc177, 24 Feb 2017 | Read review
5 of 5