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Santa Chiara Hotel

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#102 of 385 Hotels in Venice
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Santa Chiara Hotel
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350 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Paisley, United Kingdom
Reviewed yesterday NEW

Wonderful hotel right on the Grand Canal, so easy to get to from airport. We got the bus just outside the terminal which took us straight into Venice bus station and the hotel is right there. We were given a fantastic room in the new block which looked out on to the canal , amazing view !!! . The room...

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Helpful?
Thank Linda G
Brooks, Maine
Reviewed 2 weeks ago

After a long 6 week camping trip in Africa i decided to stop somewhere different on the way home. I booked this room without knowing it was Carnival, which is crazy I know, but I did. The room was not in the main hotel building but in their annex building down the street. It is located right next to a...

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1Thank frando89
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, I'm happy you enjoyed your stay with us! The room you booked was a Classic (all the classic are in the annex). I'm happy you enjoyed it! We are doing some maintenance on those rooms to keep the quality of the service. In any case we also have some rooms in...

London
Reviewed 3 weeks ago via mobile

I've been in this hotel for 3night . This hotel has a strategic position,in front of the gran Canal .It is very easy to reach because it's situated in Piazzale Roma (The bus station) and few minutes Walk far from the train station, farthermore in front of the hotel there are vaporetto stops to go to S.marco square and many...

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1Thank A M
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno!!! Thanks a lot for your very kind review, I'm happy you enjoyed your stay with us! you booked a Deluxe room, which is in the main building. These rooms, as you wrote, are completely new and stunning!!! We also have a cheaper option, which are the Classic Rooms in the annex, 150 meters from the main building. Please remember...

kitchener
Reviewed 3 weeks ago

My husband and I and our 2 children ages 14 & 12 stayed in July of 2015. They brought us to the family suite a little down the street & in through an alley. Some reviewers have complained about this but i didn't mind this at all. The room was spacious enough although the decor looked a little tired. The...

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1Thank eltmnnoe
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, even if it came a little late!!! :o) We now have many news since your last stay! We were a three star property and now we are 4 star! Rooms in the annex are still available, we are selling them as Classic Rooms and they are the less expensive option we...

Malta
Reviewed 3 weeks ago

Fantastic location. The staff is so professional, friendly and attentive. I would not choose anywhere else to stay in Venice. Their dependence is also exceptional. And the traghetto is not even 2 mins away. Fantastic in every aspect

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Helpful?
Thank Christine-Malta
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, I'm happy you enjoyed your stay with us! Please remember that direct bookings are always more convenient: they are less expensive, more flexible and you get much better informations about what you are going to book. And you are also eligible to free upgrades , amenities and the use of our...

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

I had a deluxe room in the main hotel. Good size lovely bathroom with shower and big bath. Plenty of electrical sockets large screen TV. Rooms have been refurbished to a very good standard. Coffee maker as well. All the staff were very helpful with directions to sights and restaurants. In the evening try F30 restaurant across the big bridge...

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1Thank Joyce W
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, I'm happy you enjoyed your stay with us! I hope to have the chance to welcome you again here in Venice. I remember you that direct reservation are always more convenient!!! Lower rates, better cancellation policies and priority in case of available upgrades. Have a great day! Roberto

Edmond, Oklahoma
Reviewed 15 February 2017

Can't say enough about this hotel. It has been remodeled and is now a four star hotel. Twin sinks in the bathroom? In Europe? Yep! Service was great, we left our electrical adapter in a prior city and were promptly supplied with what we needed. The ambience of the lobby and bar were not the the greatest but breakfast is...

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Helpful?
Thank Glinda2017
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, I'm happy you enjoyed your stay with us! You booked a Deluxe room in the main building. Please remember that not all the deluxe have a twin sink! Consider also that the reception area is still not renovated, we hope to be able to have it redone before the beginning of...

London, United Kingdom
Reviewed 11 February 2017

My wife and I stayed at this wonderful hotel for a few days last week after being there in 2003. The hotel has been extended and modernized since then and there is still refurbishment going on in the old building, however these are very subtle and not disruptive for hotel guests. The new rooms are very modern, clean and comfortable...

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1Thank J P O
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review, I'm happy you enjoyed again your stay with us! And I'm happy you noticed the huge improvement we did (and we are still doing). I hope to have the chance to welcome you again here in Venice. I remember you that direct reservation are always more convenient!!! Lower rates, better cancellation...

Moses Lake, Washington
Reviewed 9 February 2017 via mobile

I honestly didn't expect much from the hotel before coming since some of the reviews I had read weren't all that spectacular. But when we arrived, they upgraded us to a beautiful room with views over the canal, and very elegant decor in the room itself. The elevator was probably the prettiest elevator I've ever seen :-) I know that's...

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Thank ohhlarisa
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno!!! Thanks a lot for your very kind review. I know some reviews are not that good, but most of the time those bad votes are related to wrong expectations . When information goes from one hand to another it can happen that something is left behind. And it happens also that guests doesn't read them at all!!! Then when...

Huntsville, Alabama
Reviewed 5 February 2017

Everything about this hotel is terrific. I love the location, a short walk from the bus terminal, close to the water taxi and on the Grand Canal. Our room was spectacular, large, gorgeous and overlooking the Grand Canal. The decor was sophisticated and luxurious. Even the tiny elevator is gorgeous, all glass, mirrors and inlays. Murano glass is everywhere. Included...

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2Thank Go4Red
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Thanks a lot for this very kind review!!! I'm happy you enjoyed your stay with us and I hope to have the chance to welcome you again here in Venice! Please remember that direct bookings are always more convenient: they are less expensive, more flexible and you get much better informations about what you are going to book. And you...

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Hotel Santa Chiara is situated in an ancient and more than 500 years old palace facing the Grand Canal. We are in Piazzale Roma (the only driving point of Venice), we are facing Bus and Waterbus stops, we are facing the train station (on the other side of the Grand Canal) and we are very close to the cruise dock. The location is unbeatable!!! And we are the only hotel in Venice with a private parking place (underground, please pay attention, it's not always free!!! Usually the cost is 35 euros per day). If you don't wanna carry your bags up and down the bridges of Venice we are the right choice!!! The new building, a modern and elegant white marble construction, is now open as well!!! The rooms can be in the historical building, in the new construction or in the annex located 150 meters from the main building. You can book the location you prefer by choosing the right room category. The rooms in the main building (historical part) are furnished in Venetian style, and many overlooks the Grand Canal or the water. Every room has air conditioning and heating, telephone, TV, minibar, safe, wifi. Bathrooms are equipped with shower. If you wanna book these rooms you will have to choose the standard or the superior category. Many of these rooms are big enough to accomodate 4 people!!! The rooms in the main building (new part) are a little bit more modern, much bigger and with a bigger bathrooms. These rooms are Deluxe or Deluxe with Grand Canal View. Every room has air conditioning and heating, wifi, minibar, tea and coffee machine, telephone, TV. All the bathrooms (except the single rooms) are equipped with bath and radio. Some with separate bath and walk-in shower. The rooms in the annex are 150 meters from the main building. All of them are very big and all can accomodate 4 people. Every rooms has the standard for the wheelchair! They are equipped with heating and air conditioning, minibar, safe, telephone, TV and wifi. Porterage service is always included and they are connected to the main building by phone. Check-in, check-out and breakfast (when included) are in the main building. Common areas are big, elegant, and the most of them are overlooking the Grand Canal. So you will have the chance to enjoy that view even if your room doesn't!!! We have been awarded with the International Quality Trademark ISO 9001. ... more   less 

Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Price Range: $173 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Chiara Hotel 4*
Number of rooms: 55
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Also Known As:
Hotel Santa Chiara
Santa Chiara Venice
Hotel Style:
#7 Green Hotel in Venice
#61 Luxury Hotel in Venice
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Questions & Answers

Here's what travellers have asked, with answers from Santa Chiara Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aim for a room on 2nd or 3rd floor with view to Canal Grande-worth the extra”
 of 5 bubbles jpo2014, 11 Feb 2017 | Read review
“go for the deluxe room with canal views”
 of 5 bubbles graeme612017, 3 Feb 2017 | Read review
“Room with a view on the top floor of the new building was great.”
  • A view from the window at the new building
  • A view from the window at the new building
 of 5 bubbles MrsH8879, 1 Feb 2017 | Read review
“ask for the room looking down the Grand Canal”
 of 5 bubbles LDF237, 29 Jan 2017 | Read review
“ask for the new section if you want modern amenities, and not overlooking the Pzle. Roma if you want quiet.”
 of 5 bubbles ndmny, 10 Dec 2016 | Read review
5 of 5