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Silk Road Hostel

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Calle Dei Cortellotti Dorsoduro 1420 E, 30123 Venice Italy
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About

#32 of 507 Speciality lodging in Venice
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Meeting rooms
Baggage storage
Non-smoking hotel
Shared kitchen
Room features
Kitchenette
Microwave
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Budget
Languages Spoken
English, Spanish, Italian
94Reviews2Q+A8Room tips
Traveller rating
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Hailey wrote a review Feb. 2020
1 contribution1 helpful vote
The hostel owner is rude and impolite. I booked 3 nights stay in hostel, but due to some issue, I arrived on the second day morning. I did try to inform the hostel via Booking.com but she said didn’t receive it. The front door is always locked and mentioned the opening hour as 9:00-22:00, but the woman didn't show up until 9:20 after I called her twice. When I tried to do the check in the second day morning, she talked to me in a very rude way, said need to charge me extra because I was late for check in. I tried to explain to her and showed her the msg I sent to her, but she didn’t want to listen to me. Worse still, she was mad without listening and even said won’t do my check in , don’t wanna provide me the stay and opened the door to ask me out... it doesn’t make any sense and she gave me the worst first impression of Italian people and Venice. As I was with a local friend, he helped me solve the conflict between me and the woman and finally I can check in,, but overall it’s definitely the worst hostel experience I’ve ever had. Imagine What would happened if I don't know any local here.. Please stay away from this hostel if you wanna enjoy your travel in Venice. PS: this is not a well organised hostel, it’s like just a house owned by a woman to rent you a stay, don’t expect anything from here.
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Date of stay: February 2020
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Sleep Quality
Room Tip: Rude Woman (Hostel Owner), No towel and hair dryer provided, Heater Not working well
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1 Helpful vote
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sophiaibk wrote a review Sep. 2019
Innsbruck, Austria33 contributions10 helpful votes
I stayed at this hostel for one night with my mum. The receptionist was very friendly and seemed like a happy person to me. We were pleasantly surprised by the room we got. It was in the house next door and it was basically a house. Bathroom, fully equipped kitchen and a living room on the ground floor and two rooms upstairs - one for us and one for another guest, almost like a holiday flat with a roommate. What I didn't like was that the shower head was located very high up in the shower and I could hardly reach ist. There was a broken hold that was at a normal height and it got replaced with one above the tiles. If you are a small person, you won't be able to reach it. We were told that it was not possible to store our luggage at the hostel after check-out, so we had to pay for luggage storage somewhere else. It would have been convenient to just leave it there for half a day.
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Date of stay: September 2019
Rooms
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dilruz a wrote a review May 2019
Sydney, Australia13 contributions2 helpful votes
I was very impressed by the cleanliness of this facility. Amazing canal view with clean and comfortable bed. Friendly staff who really looks after the building with care and love. This is a place well loved by travellers. Will stay again.
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Date of stay: May 2019Trip type: Travelled solo
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Anita E wrote a review Apr. 2019
Birmingham, United Kingdom134 contributions19 helpful votes
I’d like to start by saying I’ve travelled all over the world and stayed in hundreds of hostels. I’m not a young student going out getting drunk and partying all night; I’m respectful of where I stay and always try to make friends with local people and others staying in the hostel. I arrived an hour earlier than check in as my train was early and I wanted to leave my bag while I got lunch. The owner (I assume) straight away was hostile asking had I made a reservation, because if I had then she’d have emailed to say the check in time; she did, however, let me leave my bag - but made me feel bad for it. I returned at the ‘correct’ time for check in and she clearly was still in a bad mood. I used the bathroom and, completely by accident, the lock broke and I cut my hand I went to tell her and apologise, whereupon she didn’t ask if I was ok (clearly bleeding) or offer me a plaster for the cut. Instead she kept saying how did you do this, what did you do and tutting and huffing! By now I felt really bad and very uncomfortable. Fast forward to the next day and the lock was ‘fixed’ with what looked to be very cheap replacement. I had stayed out all day as I felt uncomfortable going back there and had attended a concert so it was around 11pm and all the people in my room were asleep. I was taking extreme care with the bathroom lock and got changed in there but as I went to leave it broke locking me in! I couldn’t believe it and frantically tried to fix it. Another guest heard me and tried to help fetching the owner - she tried to break the door and I said to stop as I could probably get it out now it had moved and I did. When the door opened the owner went mad - shouting at me at the top of her voice in front of this other guest and outside the door of where other guests were sleeping- trying to imply that I’d locked myself in there on purpose and broken the lock! I said at this point she’s the most rude woman I’ve ever met and she actually slammed the bathroom door (with me inside still) - it couldn’t lock though obviously and she stormed off. I’ve never been treated so shockingly! She clearly had no respect for her other guests trying to sleep either and needs to think about taking a customer service course! This lady has completely ruined my experience of Venice and I have left with a very poor view of this ‘business’ ! Well done for ruining somewhere I’ve dreamed of visiting since I was a child!
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Date of stay: April 2019
2 Helpful votes
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Kevin M wrote a review Dec. 2018
3 contributions1 helpful vote
I slept there two nights. After a problem, I arrived at 10: 00 without reservation. The girl who was working the service was still there. She welcomed me with great kindness. She explained how it works. The hostel is 5 - 10 minutes from the station or bus station. Nearby, we find good pizzerias or restaurants and the bars quarter, there is a nearby supermarket and atm to withdraw money. The beds and rooms are very good and the bathroom is clean. There's a kitchen available to cook. We shared a night with the other people at the hotel and the staff. Best experience for me in venisa!
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Date of stay: December 2018Trip type: Travelled solo
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PRICE RANGE
US$76 - US$394 (Based on Average Rates for a Standard Room)
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceDorsoduro / Accademia
NUMBER OF ROOMS
3
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Frequently Asked Questions about Silk Road Hostel
Which popular attractions are close to Silk Road Hostel?
Nearby attractions include Ca' Zenobio degli Armeni (0.3 km), Ca' Macana (0.4 km), and Venice Jazz Club (0.3 km).
What are some of the property amenities at Silk Road Hostel?
Some of the more popular amenities offered include free wifi, meeting rooms, and breakfast.
What food & drink options are available at Silk Road Hostel?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Silk Road Hostel?
Conveniently located restaurants include Riviera, Osteria Al Squero, and osteria enoteca ai artisti.
Is Silk Road Hostel located near the city centre?
Yes, it is 0.9 km away from the centre of Venice.
Which languages are spoken by the staff at Silk Road Hostel?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Silk Road Hostel?
Many travellers enjoy visiting Doge's Palace (1.4 km), Ca' Zenobio degli Armeni (0.3 km), and Scuola Grande di San Rocco (0.7 km).