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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Our first time in Venice, and we were in luck choosing the Palazzo Stern. Location,quality and service are all excellent - we had room 405 with a balcony over looking the Canal. In Venice an understanding of the transport options is crucial - and the...More
We have just returned from Italy including the last 3 days in Venice. We picked Hotal Palazzo Stern partially because we wanted to experience a room ON the Grand Canal, never having done that. Our room was very nice. Good sized as was the bathroom....More
We have just returned from a 4 night stay at the Palazzo Stern. The hotel is stunningly located on the Grand Canal next to the Ca'Rezzonico vaparetto stop so it is really easy to get around. Recommend the 72 hour water bus ticket then you...More
a cosy small hotel with a great view at canale grande; just at a vaporetto (1) stop. Friendly and well educated stuff; the terrace is much nicer than those of the famous hotels. Room 405 is that with the balcony - you should try to...More
Overall, we were satisfied with our stay at Palazzo Stern. The location, rooms, breakfast, outdoor seating and bartenders were fantastic. The only thing keeping my rating from being excellent was the general attitude of some of the front desk staff. They seemed annoyed by our...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Hot Tub
Details
Price range
US$202 - US$622 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Business Hotel in Venice
#7 Family Hotel in Venice
#15 Romantic Hotel in Venice
#15 Luxury Hotel in Venice
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
24
Reservation Options
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Artsy is the defining mood of this neighbourhood with street artists, students, painters, sculptors, restorers, curators, historians, collectors, heirs and heiresses rubbing elbows. Peggy Guggenheim's collection, now a museum, lures chic locals for evening art aperitifs. Traditionalists and visionaries cocoon in bohemian luxury. La Salute basilica buttresses the neighbourhood to the east. Gondolas bob
...More
in the morning light. The Accademia Bridge crosses the Grand Canal. A back street doubles as basketball court. Palaces house residents, or like Ca' Foscari a university, or a museum like Ca’ Rezzonico that attracts Venetians for concerts. Dorsoduro reveals its industrial roots too, in buildings converted to house university departments or exhibitions. Campo Santa Margherita bursts with youthful energy from local students. Foot traffic bustles to and from Piazzale Roma and Santa Lucia train station. Evening commuters pause for an aperitivo. Neighbours exchange confidants in a campo (square) on their way to market.
Response from Robertino3 | Property representative |
Dear Ann,
I'm roberto Dazzo, manager of the hotel.
As the other members wrote, we always put a lot of efforts on the guest services. I'm really sorry you had a bad experience with a Murano Tour, unfortunately we are not... More
Dear Ann,
I'm roberto Dazzo, manager of the hotel.
As the other members wrote, we always put a lot of efforts on the guest services. I'm really sorry you had a bad experience with a Murano Tour, unfortunately we are not perfect.
As I already wrote you via PM, I'm at your disposal to fix the issue. But it looks like that you don't wanna find a solution, you prefer to try to damage us here and also trying to leave bad review also on the other hotels account we own here in Venice. And I really don't understand why!!!
Anyway, fr the third time I invite you to contact me and give me the chance to find a proper solution to the mistake that has been done.
Warmest regards!
Roberto
Response from Robertino3 | Property representative |
Buongiorno!
Sure we do have an elevator.
There are many ways to get to the hotel, either from the train station or the airport. We do have our own private boat, you can use it free of charge if you book directly with us... More
Buongiorno!
Sure we do have an elevator.
There are many ways to get to the hotel, either from the train station or the airport. We do have our own private boat, you can use it free of charge if you book directly with us.
Breakfast is partially cooked. We do have eggs and bacon, but we don't have beans and hash browns.
Should you have any other question please send us an email, the reply will be much faster!!!
Thank you and have a nice day.
Roberto
Response from Robertino3 | Property representative |
Buongiorno Diane!
We are close to San Marco but at the same time in a very venetian area. the walking distance is between 6 and 10 minutes. you can go there also by boat.
We do have also another Hotel which is super close... More
Buongiorno Diane!
We are close to San Marco but at the same time in a very venetian area. the walking distance is between 6 and 10 minutes. you can go there also by boat.
We do have also another Hotel which is super close to San Marco, is Locanda Vivaldi, in Riva degli Schiavoni facing the lagoon.
And a Third one close to Piazzale Roma and the Train Station, facing the Grand Canal, Hotel Santa Chiara.
If I can give you a suggestion, when you choose a property in Venice you have to consider the area and the distance between the property and the area that you prefer. But you have also to consider how much you need to walk with your bags to get to the hotel (you can't go everywhere with a taxi and the taxi itself is very expensive) and you have to consider which kind of view you have from the windows of your room. Not all the rooms are overlooking on something, and if they are overlooking something is doesn't mean that is something interesting!
:o)
All our properties are easy to reach, with a private dock for the taxi, with great location (all different for different needs) and with a nice view.
If you need more information call us, we will be more than happy to spend some time with you on the phone.
Have a great day!!!
Roberto
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