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    Hotel Palazzo Stern

    Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
    Hotel website
    Best prices for your stay
    2017-08-07 2017-08-08
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$360/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Traveller (986)
    Room & Suite (568)
    Dining (127)
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    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “ca' rezzonico” (94 reviews)
    “vaporetto stop” (202 reviews)
    “grand canal” (550 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Wheelchair Access
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
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    Aug 7Aug 8
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,676)
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    1 - 5 of 1,231 reviews

    Reviewed yesterday via mobile

    We've visited this hotel three times now and each time it's been simply fantastic. It means a lot to us as we got engaged on the balcony at the hotel on our first wonderful stay but each subsequent stay has been just as good. (...More

    Thank Helen W
    Hotel's Favourite
    Reviewed 9 May 2017

    We have just returned from Italy including the last 3 days in Venice. We picked Hotal Palazzo Stern partially because we wanted to experience a room ON the Grand Canal, never having done that. Our room was very nice. Good sized as was the bathroom....More

    1  Thank fussc
    Reviewed 4 days ago

    Our first time in Venice, and we were in luck choosing the Palazzo Stern. Location,quality and service are all excellent - we had room 405 with a balcony over looking the Canal. In Venice an understanding of the transport options is crucial - and the...More

    Thank 2312Jon
    Reviewed 5 days ago via mobile

    We have just returned from a 4 night stay at the Palazzo Stern. The hotel is stunningly located on the Grand Canal next to the Ca'Rezzonico vaparetto stop so it is really easy to get around. Recommend the 72 hour water bus ticket then you...More

    Thank Karen W
    Reviewed 1 week ago

    a cosy small hotel with a great view at canale grande; just at a vaporetto (1) stop. Friendly and well educated stuff; the terrace is much nicer than those of the famous hotels. Room 405 is that with the balcony - you should try to...More

    Thank Haertel
    Ca' Pisani Hotel
    1,784 reviews
    #16 of 385 hotels in Venice
    NH Collection Venezia Palazzo Barocci
    1,171 reviews
    #28 of 385 hotels in Venice
    Hotel L'Orologio
    689 reviews
    #23 of 385 hotels in Venice
    Hotel Ai Cavalieri di Venezia
    729 reviews
    #8 of 385 hotels in Venice
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Hot Tub
    • Price range
    • US$203 - US$623 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Venice
    • #7 Family Hotel in Venice
    • #15 Romantic Hotel in Venice
    • #16 Luxury Hotel in Venice
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 24
    • Reservation Options
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    • Location
    • Italy >
    • Veneto >
    • Province of Venice >
    • City of Venice >
    • Venice >
    • Dorsoduro / Accademia
    • Also Known As
    • Palazzo Stern Hotel ,
    • Palazzo Stern Venice
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    Traveller (986)
    Room & Suite (568)
    Dining (127)
    Pool & Beach (4)
    Hotel & Grounds (914)
    Bathroom (44)
    Business Centre & Event Rooms (2)
    Dorsoduro / Accademia
    Artsy is the defining mood of this neighbourhood with
    street artists, students, painters, sculptors,
    restorers, curators, historians, collectors, heirs and
    heiresses rubbing elbows. Peggy Guggenheim's
    collection, now a museum, lures chic locals for
    evening art aperitifs. Traditionalists and visionaries
    cocoon in bohemian luxury. La Salute basilica
    buttresses the neighbourhood to the east. Gondolas bob
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    Ask a question
    Questions & Answers
    Ann D
    I'm so interested to see this review by Stephen C and note that it was posted THREE WEEKS AGO and the staff member who replied said this would "never happen again." Well, my children and i just returned from the Hotel Palazzo Stern and it was literally one of the worst hotel stays of my life. We too were coerced into going to Murano and told we would take a water taxi TO AND FROM the island. However, after I purchased nearly $500 worth of glass, we were put in a water taxi with another couple and then dumped on the OTHER SIDE OF VENICE from the hotel. Did I mention I had two children with me? I called the hotel and was essentially told "who cares, not our problem" so we struggled quite a bit (had I know this was the deal, I would have been more prepared and worked out a transportation plan) and returned to the hotel 90 minutes later, hot and sweaty and miserable. I spoke to the manager about how his description did not match our reality and he literally laughed at me and said I should have known that we he said transportation was provided, it was only one way. Later I watched this same manager mock another American family who asked for a recommendation for a restaurant that served good pasta. He sneered "this is ITALY, everywhere has pasta, if you can't be more specific, I can't help you." Finally, on the night before we were to leave, I asked the manager if we could get something for breakfast the next morning before we left. The posted breakfast times are 7:30-10, but we were leaving on a water taxi at 7 to get to the airport. He told me if we were there at 6:45, we could have rolls, coffee and hot chocolate, which sounded perfect. When we got downstairs at 6:45, however, the manager on duty scoffed at my request to enter the breakfast area and said "we NEVER serve breakfast before 7:30." I guess that was just another example of being lied to by Palazzo Stern management. In short, this hotel is gorgeous and in a wonderful location, but the people running it are so corrupt and such inhospitable jerks that I wouldn't wish a stay here on my worst enemy. Stay somewhere half as pretty with an ethical and friendly staff and you will have a much better time in Venice!! So I guess my question for the hotel staff is Why would you tell Stephen C that this would "never happen again" and then continue on with the exact same deceptive practices? And my question for other past guests is did you experience this sort of dishonest behavior or any other examples of rudeness or American-hating instances? If so, please share them here. Thank you!!
    14 July 2017|
    AnswerShow all 13 answers
    Response from Robertino3 | Property representative |
    Dear Ann, I'm roberto Dazzo, manager of the hotel. As the other members wrote, we always put a lot of efforts on the guest services. I'm really sorry you had a bad experience with a Murano Tour, unfortunately we are not... More
    11 May 2017|
    AnswerShow all 4 answers
    Response from Robertino3 | Property representative |
    Buongiorno! Sure we do have an elevator. There are many ways to get to the hotel, either from the train station or the airport. We do have our own private boat, you can use it free of charge if you book directly with us... More
    6 April 2017|
    AnswerShow all 8 answers
    Response from Robertino3 | Property representative |
    Buongiorno Diane! We are close to San Marco but at the same time in a very venetian area. the walking distance is between 6 and 10 minutes. you can go there also by boat. We do have also another Hotel which is super close... More
    Room Tips
    "405 is the best"
    Read review
    "ask for rooms with views of the canal, very much worth the extra money!"
    Read review
    "We were very happy with our mid-range room"
    Read review
    "view over Canale Grande is possibly the nicest option"
    Read review
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