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UNA Hotel Palace

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Traveller (714)
Room & Suite (265)
Dining (180)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(72 reviews)
“executive room”(32 reviews)
“roof restaurant”(16 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,865)
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Traveller rating
461
278
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10
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LanguageEnglish
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461
278
59
10
6
Show reviews that mention
All reviewsrooftop barexecutive roomroof restaurantvia etneamount etnasicilian breakfastthe main streetlight switchesfree upgradetwo floorscentral locationper daywould highly recommend this hotellovely hoteltop floorreception staffexcellent location
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1 - 5 of 814 reviews
Reviewed yesterday

Our room, 506, was well prepared and clean. It had all the amenities expected at this levl but the bed was rock hard. Breakfast was well laid out and an extensive array was on offer. We enjoyed two evening meals, again well prepared and served...More

Thank Terry H
Reviewed 3 days ago

After 2 decades of travel to Italy we just stayed at the Perfect hotel. Yes, the UNA has the perfect location but what sets this property far above any other is the facility and staff. Our room was perfect, the space was well designed, the...More

Thank seriousaboutfood
Response from UNAHotelPalace, General Manager at UNA Hotel PalaceResponded 3 days ago

Dear seriousaboutfood, Thank you very much for your amazing review. Your feedback is very important for us in order to monitor the quality of services. I am thrilled to know that you had an unbelievable experience with us at UNA Hotel Palace. Your very kind...More

Reviewed 1 week ago via mobile

Slowest service yet. Food was less than good. Didn’t serve our meals together. It was incredibly disappointing. The view was nice and the ambiance of the place was nice but the food and services was just terrible. Risotto was not fully cooked. Even left hungry....More

1  Thank Kimmooty
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 6 days ago

Dear Kimmooty, thank you for having dedicated some of your precious time to provide your feedback on TripAdvisor about our restaurant, allowing us to monitor its services quality and performance. We have already taken note of your opinion and we are pleased that you pointed...More

Reviewed 2 weeks ago via mobile

Super 4star hotel, well situated on the Via Etna, excellent buffet breakfast and helpful friendly staff. Roof top bar looking out to Etna . Rooms very comfortable and clean. Strong WiFi reception.....More

Thank tinaway2018
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 2 weeks ago

Dead Madame, we would like to thank you for sharing your pleasant tour experience, while staying at UNA Hotel Palace, with the other Tripadvisor 's travellers. In our hotel, indeed, you find not only quality of services and an attentive and friendly team, but you...More

Reviewed 2 weeks ago

Great location in Catania, walking distance to everything you need. The roof top breakfast is great. Nice modern room, very clean and the staff while busy, are polite. would stay here again, but would not mind exploring another hotel.More

Thank Victor C
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 2 weeks ago

Dear Mr. Victor C, thank you very much for sharing your pleasant stay experience with us and the other travellers on TripAdvisor, that like you can choose UNA Hotel Palace too for the convenient central location, experiencing the movida and city life of Catania and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$134 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$134 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (714)
Room & Suite (265)
Dining (180)
Amenities (40)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Skye H
February 6, 2018|
AnswerShow all 7 answers
Response from UNAHotelPalace | Property representative |
Dear Skye H., thank you for your request and on this matter, we confirm you that there is a garage inside our hotel, whose price is 20.00€ per night, including 24 hours valet parking service. For any additional info, please... More
0
Votes
Google Translation
CescoMontreal_Canada
November 14, 2017|
Answer
Response from UNAHotelPalace | Property representative |
Dear Mr. Francois Cobetto, first thank you for your preference and as per your kind request, please be advised that our hotel has also rooms with parquet and big showers, such as our Executives. We look forward to welcomig... More
1
Vote
Room Tips
"Higher floors tended to be quieter"
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"A room facing the main street might be the most interesting to watch people"
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"Higher rooms have less noise"
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"Not the front, as straight out onto the main road, so traffic noise, and general people passing noise."
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