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UNA Hotel Palace

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UNA Hotel Palace
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1,560 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Reviewed 1 week ago NEWvia mobile

Stayed here for a night only since I was on the way to Palermo. It was a perfect decision since the location is in the main boulevard near the public park, Duomo and shopping area. I had an upgrade to a larger room which is two levels room, living and half bathroom downstairs and the bedroom with ensuite bathroom on...

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Helpful?
1Thank Windy N
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you very much for such a positive review about your great stay and city break in our Italian design and perfectly located hotel, appreciating the quality of our services, so that you can absolutely recommend UNA Hotel Palace to the worldwide travellers on TripAdvisor. Our success is our guest’s satisfaction and we always do our best to...

Malta
Reviewed 1 week ago

This hotel is located in the very center of Catania & within walking distance to shops and restaurants. Parking is not a problem since it has a garage which entrance is from another road. The hotel was very clean and the staff were helpful. Breakfast was very good and on our last day since we had to leave early in...

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Helpful?
Thank Claudine F
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, it is so pleasant to read your feedback about UNA Hotel Palace and we thank you for appreciating our services. It is rewarding for us and helpful for the other travellers that like you can choose it, for its convenient city centre location, the delicious breakfast, the cleanness, the helpfulness of our team and the quality stay provided....

Toulouse, France
Reviewed 1 week ago via mobile

We had trouble finding the right street since it appeared to be a pedestrian street. While trying to get the front desk on the phone for help nobody answered after two calls and 6 minutes on hold. We were surprised to hear that they upgraded us because we were on honeymoon. Therefore the room was charming and very comfortable and...

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Helpful?
Thank Harmonie P
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir and Madame, thank you very much both for posting this review on TripAdvisor and choosing our Italian design hotel for such a special occasion. Then, we read with pleasure that you were successful in surprising you with our care and attentions. Nothing more pleasant for us than discover that our guests can experience the “Wow” factor” and why...

Central Florida, Florida
Reviewed 2 weeks ago

This hotel is centrally located and walking distance to restaurants and shopping The staff was very friendly and polite. Parking was not an issue either with the valet. Breakfast was good as well. Roof Top bar/Restaurant is very nice with a great view. A few issues to watch out for..1 - Do NOT stay in room 501. The treadmill is...

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Helpful?
Thank Michael H
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank you for providing your opinion on TripAdvisor thus allowing us to monitor our services and improve of necessary and get closer and closer to our guests' expectations. We read with pleasure that you too appreciated our team friendly and polite attitude, as well as the quality of our valet parking service, our continental...

Brighton, United Kingdom
Reviewed 3 weeks ago

We visited Catania in November so not peak season but the Una Palace did not slack off despite being out of season. The breakfast was well stocked all the way through the morning and the staff were friendly and attentive with coffee. The lady who served us every morning greeted us like old friends. The room was clean and swish...

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Helpful?
Thank J2theNut
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Madame, thank you so much for sharing with us on TripAdvisor your pleasant Sicilian experience during your stay in November at UNA Hotel Palace and for appreciating its location in the core of the historical and shopping centre of the Baroque Catania, your room cleanness, our delicious continental buffet breakfast, the incredible view and food & drink of our...

Sydney, Australia
Reviewed 4 weeks ago

I really liked this hotel. The service was excellent. Breakfast on the rooftop was fantastic and worth the extra in my opinion. Location was very good, right in the heart of Catania. Only issue was we were in a room facing inwards. Opening the window at night (we like cool air) was a bit of an issue as the central...

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Helpful?
1Thank HolidayMaker M
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, Dear Madame, we would like to thank for this feedback on TripAdvisor. We were delighted to host you at UNA Hotel Palace as our appreciated guest. We are glad that you liked your stay in our Italian design hotel and that you enjoyed our panoramic and amazing location, during our special and additional Etnea Roof breakfast, made up...

Mellieha, Malta
Reviewed 4 weeks ago

This hotel is amazing from the minute you arrive to the second you leave.The staff are so friendly, polite and efficient.The whole hotel from rooms,bars to toilets are spotless, i have never stayed in such a well run hotel. Please if you are going to Catania, you have to stay here, it will cost you less than a 5star hotel,...

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Helpful?
1Thank michael1958186411
UNAHotelPalace, Responsabile reception at UNA Hotel Palace, responded to this review

Dear michael1958186411, thank you very much for sharing your pleasant stay experience on TripAdvisor mainly appreciating our Italian design hotel location in the core of the historical and commercial city centre;your feedback gives us the possibility to check our hotel services performance and to improve to get close and close to our guests' point of view. We will immediately forward...

Bucharest
Reviewed 4 weeks ago

Good location. The room felt a bit cramped but the bathroom was nice and roomy. I had a problem with the electricity socket but they managed to find me an adapter even if it was late at night. Staff were very nice and friendly and spoke English well. Breakfast could be improved somewhat. There were lots of pastries but no...

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Helpful?
Thank danno81
UNAHotelPalace, Guest Relations Manager at UNA Hotel Palace, responded to this review

Dear Sir, we would like to thank for spending a little bit of your time to provide us your opinion on TripAdvisor. We read every review with interest as it represents a source of useful information, which helps us to monitor our services performance and quality. We have noted that, your general comment is positive mainly appreciating our city centre...

London, United Kingdom
Reviewed 4 weeks ago

Situated on the main street, Via Etnea, all the main sights, shops and restaurants are within walking distance. The staff were welcoming and helpful and my room, 313, a double for single use, was comfortable but a bit small - not much space to store clothes. I think a couple would find it cramped. A reasonable buffet breakfast was served....

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Helpful?
Thank Heaverman
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review

Dear Sir, thank you very much for taking the time to post your review on TripAdvisor, about your stay in our Italian design hotel and also providing your feedback, which is a source of information for us, regardless of whether it is good or bad, and helps us monitor the service we provide to get closer to our guests’ expectations....

London
Reviewed 4 weeks ago via mobile

Surprisingly luxurious, clean, excellent service and comfortable. Very central with easy access to all main roads. Great rooftop restaurant and very good breakfast. Lovely furnishings and astounding lobby. It made our stay very worth going!! Definitely recommend it!!

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Thank Borg2400
UNAHotelPalace, Responsabile reception at UNA Hotel Palace, responded to this review

Dear Mr Borg, thank you very much for this review and for sharing your great experience with the other TripAdvisor's travellers. We are delighted to read that you had a very good time with us and that our services always met your expectations. We will immediately forward your feedback to all our team that are working hard every day to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 

Additional Information about UNA Hotel Palace

Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: $157 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily, Italy
Hotel Style:
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from UNA Hotel Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the West side are facing the mail street and can be noisy, East side is quite but not much of a view.”
 of 5 bubbles U3808OMmichaelh, 6 Feb 2017 | Read review
“they are all good”
 of 5 bubbles michael1958186411, 20 Jan 2017 | Read review
“When you rent a car book also the parking. Parking will be otherwise a problem.”
 of 5 bubbles janw969, 29 Nov 2016 | Read review
“A higher up room with views is an advantage”
 of 5 bubbles dianneandchrisw, 22 Nov 2016 | Read review
“I believe we were on the 2nd floor & it was very quiet!”
 of 5 bubbles SheilaV760, 9 Nov 2016 | Read review
5 of 5