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Grand Hotel Piazza Borsa

727 reviews
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Traveller (320)
Room & Suite (495)
Dining (132)
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Overview
  • Excellent47%
  • Very good40%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Reviews (727)Write a Review
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Traveller rating
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LanguageEnglish
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118
122
37
9
3
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All reviewsstock exchangeretractable roofcentral atriumbank buildingvisited this hotelwithin walking distancedefinitely return to this hotelbathrobes and slipperssan francescolovely hoteltour groupsour room was spaciouslarge hotelgreat positionrain showersister hotelbreakfast buffet is
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11 - 15 of 289 reviews
Reviewed 27 October 2017

This hotel has some good points, but it's front desk staff is the worst I have encountered. That includes Holiday Inns and Motel 6. Totally surprised, because until this hotel, the staffs at quality Italian hotels have been excellent--professional, knoweledgeable, and service oriented. I dealt...More

1  Thank Tom M
Reviewed 23 October 2017 via mobile

The hotel is centrally located and therefore great for getting out and about in Palermo. The rooms are clean but service is poor, particularly the reception staff. We had to change rooms due to a leak in the bathroom. We had to tell reception twice...More

Thank fearthemac
Reviewed 8 October 2017 via mobile

Fascinating building with a good location. Clean room. Reception was awful and unhelpful we had no power in our room when we arrived We were very tired as we are getting on a little The guy at reception after 3 visits and looking at us...More

1  Thank Gettingfedup
Reviewed 1 October 2017

Some things about Hotel Piazza Borso are spectacular. The location is in the old city of Palermo, a fascinating historic district. It is a few blocks from the port, and actually built over one of the old rivers of Palermo, the Kemonia. The hotel itself...More

Thank GL_from_NYC
Reviewed 1 October 2017 via mobile

Pretty good location . Breakfast was good . The helpful staff at reception gave me precise instructions via email before my arrival , on how to pre book the coach bus to Catania and Taormina websites which are not displayed in English . Thank you...More

Thank zeeba1
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Bar/Lounge
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Palermo
#2 Luxury Hotel in Palermo
#4 Romantic Hotel in Palermo
#9 Family Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Palermo
#2 Luxury Hotel in Palermo
#4 Romantic Hotel in Palermo
#9 Family Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (320)
Room & Suite (495)
Dining (132)
Amenities (130)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
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schonesland
12 November 2017|
AnswerShow all 5 answers
Response from Yuri B | Reviewed this property |
as far as I recall this hotel is inside ZTL so private cars without special permits can not enter the area. If you are renting a car then contact the hotel and they will advise re parking options and permits to enter the... More
1
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Cathy O
24 July 2017|
AnswerShow all 3 answers
Response from Lee M | Reviewed this property |
The hotel will arrange a taxi. It's very reasonable - they won't sting you.
1
Vote
Trisha T
13 March 2017|
AnswerShow all 5 answers
Response from Yuri B | Reviewed this property |
we took taxi, fixed price from airport to hotel, i recall $35 euro.
0
Votes
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Room Tips
"Higher rooms are quieter"
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"Room Tip: If you do decide to stay at this hotel, be sure to check the bedding in your assigned room"
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"It's a sprawling former mansion added to over time into a rectangle. Rooms were well away from elevators..."
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"Some of the rooms are interior. I would try to get a room with a view outside."
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