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Grand Hotel et Des Palmes

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Traveller (765)
Room & Suite (339)
Dining (140)
Overview
  • Excellent29%
  • Very good41%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“old world charm”(34 reviews)
“breakfast room”(42 reviews)
“seen better days”(19 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,645)
Filter reviews
624 results
Traveller rating
151
248
132
54
39
Traveller type
Time of year
LanguageEnglish
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151
248
132
54
39
Show reviews that mention
All reviewsold world charmbreakfast roomseen better daysfaded glorygrand old ladypublic roomsbygone eravia romaold stylehigh ceilingsbeautiful buildingroom was largecannolipastriescharming hotelside streetlocation is excellent
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1 - 5 of 624 reviews
Reviewed 6 days ago

Spent 2 nights. The hotel is certainly looking a bit tired, and it’s been a long time since the carpets were cleaned….not the best impression for a paying guest. The room was satisfactory but like the carpet desperately in need of a makeover. The staff...More

Thank Barry W
Reviewed 1 week ago via mobile

The positives are that this Hotel is in a good location, yes it’s run down, yes the paint in our bathroom was peeling of the wall and it was generally in need of a refurb. Staff were helpful and courteous but..... on our arrival I...More

Thank Chris K
Reviewed 1 week ago

Yes, what everyone else has said is true. The hotel is tired - but if you want to stay in a soul-less 21st century box, I suggest you book into the nearby Mercure. The staff were universally friendly, the architecture is magnificent, and it's just...More

Thank RuthieMead
Reviewed 2 weeks ago

The entrance is stunning and that is it. The room was filthy, there was mould, worn carpets, marks all over the wall, holes in the peeling bath and there was dirt on the sheets. Went to complain around midnight (as that's when we noticed the...More

1  Thank hotelgoer12
Reviewed 2 weeks ago

Yes, this hotel looks a little tired, yes she needs a little TLC. However, when did you last walk through two ballrooms to reach the breakfast room? The Murano chandeliers were breathtaking, the rooms were spacious, including the bathroom. There was an abundant choice at...More

Thank lindylou2018
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Palermo
#25 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Palermo
#25 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (765)
Room & Suite (339)
Dining (140)
Pool & Beach (2)
Amenities (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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mike492015
June 17, 2018|
Answer
Response from Francis R | Reviewed this property |
Sorry, I am not able to your question.
0
Votes
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gillie l
February 19, 2018|
AnswerShow all 4 answers
Response from grtchris | Reviewed this property |
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse... More
1
Vote
NatalieplusDon
November 3, 2017|
AnswerShow all 2 answers
Response from Kim B | Reviewed this property |
There is a very good airport bus service (€12 return)every half hour and stops close to the hotel (10 minute walk or a few minutes by taxi
0
Votes
Room Tips
"I think it's worth upgrading to a deluxe room. You get LOADS more space."
Read review
"Avoid room 151"
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"Bring your own pillows and some incense"
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"Pay more for a larger room as it will look and feel more luxurious."
Read review
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