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Grand Hotel et Des Palmes

1,544 reviews
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Traveller (691)
Room & Suite (323)
Dining (135)
Overview
  • Excellent29%
  • Very good42%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“breakfast room”(42 reviews)
“old world charm”(30 reviews)
“seen better days”(20 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,544)Write a Review
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All reviewsbreakfast roomold world charmseen better daysfaded gloryrichard wagnergrand old ladypublic roomsbygone eraold damevia romaold styleelegant hotelwithin walking distancecannolibeautiful buildingroom was largehigh ceilings
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1 - 5 of 584 reviews
Reviewed 1 week ago

Hotel is well situated in the town not far from the interesting sites to visit with old fashion charm , large room, beautiful place for breakfast, just some carpet to change, but good rate quality/price we had a good stay there

Review collected in partnership with this hotel
Thank dom20220
Response from Mimmo F, Front Office Manager at Grand Hotel et Des PalmesResponded 4 days ago

Dear Guest, Thank you very much! I am so happy that you enkoyed your stay with us and I am looking forward to welcome you again. Sincerely M.Ferrante

Reviewed 1 week ago via mobile

We really must apologise for not writing this review sooner. We stayed on a three night special that the hotel offers and what good value it turned out to be. This is a just wonderful hotel and it exubes a decadent elegance that is hard...More

Thank Kim B
Response from Mimmo F, Front Office Manager at Grand Hotel et Des PalmesResponded 5 days ago

Dear Guest, Thank you so much! We are so glad to read such a beautiful review. All Team is truly motivated and encouraged to continuosly strive to deliver excellent and authentic experiences. We hope to welcome you again. Sincerely M.Ferrante

Reviewed 2 weeks ago

We put our trust in our travel agent and were very pleased with the result. This Grand Hotel et Des Palmes is well located, easy to find, and reflects an elegance that is still there but is not overwhelming. The staff was very nice and...More

Thank ADLWDC
Response from Mimmo F, Front Office Manager at Grand Hotel et Des PalmesResponded 5 days ago

Dear Guest, Thank you so much ! We are so delighted to read your beautiful review and so happy that the time you spent with us left you satisfied. We truly can't wait to see you again. Sincerely M.Ferrante

Reviewed 3 weeks ago via mobile

This is a charming old hotel (complete with retainers to match). It offers large airy rooms (with slightly worn carpet) and was good value for three days of warmth in January. Breakfast is passable, but better is available in the cafes in the nearby area....More

Thank shortbread3
Response from Mimmo F, Front Office Manager at Grand Hotel et Des PalmesResponded 2 weeks ago

Dear Guest, Thank you for sharing your concerns following your recent stay with us. We are so sorry that the quality of our coffee did not meet your expectations and please rest assured that we will improve the quality of it. Thank you for pointing...More

Reviewed 13 January 2018 via mobile

I put my trust in my travel agent and was greatly disappointed in this hotel. I’ve since gone back to read reviews of the hotel and comments from management that go back as far as 2014. The hotel is in great need of refurbishing. The...More

1  Thank laura1022
Response from Mimmo F, Front Office Manager at Grand Hotel et Des PalmesResponded 3 weeks ago

Dear Guest, Thank you for sharing your concerns following your recent stay with us. I am so sorry to read about your disappointment and please rest assured that I will take the most appropriate measures to improve the quality of our services. Your satisfaction is...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Palermo
#21 Romantic Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Palermo
#21 Romantic Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (691)
Room & Suite (323)
Dining (135)
Pool & Beach (2)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
DOLLCUTE50
5 October 2017|
Answer
Response from b0nditraveller | Reviewed this property |
We had a car, however there is the local bus that stops a short walk from hotel. A cab will cost $ 50 euros.
0
Votes
Kerry R
17 June 2017|
AnswerShow all 7 answers
Response from Stephen C | Reviewed this property |
In fact, if you are renting a car to see more of Sicily it is much easier to come in by bus, not worry about driving late at night in Palermo (which can be alarming if new to you) and return the next morning to collect the... More
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Room Tips
"ask for superior bedroom the large and confortable"
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"Our room overlooked a side street with a view of a nearby church, nice and quiet."
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"Room 424 is quiet"
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"Deluxe suites are worth the extra money. Huge."
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