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All reviews old world charm breakfast room faded glory seen better days grand old lady public rooms bygone era via roma old style elegant hotel cannoli high ceilings beautiful building rooms are large pastries side street location is excellent
Upon our arrival we we kindly greeted, given our rooms and to our surprise a nice bottle of wine with a welcome letter was waiting for us along with plush bath robes and nice slippers. The room had a wonderful view with 2 balconies. One...More
The Grand Hotel is anything but Grand, rooms disappointing, carpets dirty, paint peeling off the walls, scuff marks everywhere, lifts in shocking condition. When using the shower it would suddenly go cold and we had to wait a while before hot water came back. When...More
Beautiful old building treated with no respect. Wallpapers and paint come off the walls, pretty noisy old pipes, showers are not fixed, bathtubs need repair, window frames are rotten. Terrible coffee in the morning and mediocre breakfast; staff does not seem motivated, lacks training and...More
The staff were very accommodating and helpful. Our room was spacious and comfortable. The major issue was theoverall condition of the hotel. The hallway carpeting is torn and dirty. The place just looks like the upkeep has been deferred for too long. It was probably...More
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I spent six nights at this property last week with three friends. We each had our own room, mine being the most expensive as it was on the upper floor (the fourth) and had a large balcony. Oh, where to begin... Upon arriving in the...More
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse... More
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse than driving in NYC, so please use caution. Have a great trip!