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All reviewsold world charmbreakfast roomseen better daysfaded glorygrand old ladypublic roomsbygone eravia romaold stylehigh ceilingsbeautiful buildingroom was largecannolipastriescharming hotelside streetlocation is excellent
Spent 2 nights.
The hotel is certainly looking a bit tired, and it’s been a long time since the carpets were cleaned….not the best impression for a paying guest. The room was satisfactory but like the carpet desperately in need of a makeover. The staff...More
The positives are that this Hotel is in a good location, yes it’s run down, yes the paint in our bathroom was peeling of the wall and it was generally in need of a refurb.
Staff were helpful and courteous but..... on our arrival I...More
Yes, what everyone else has said is true. The hotel is tired - but if you want to stay in a soul-less 21st century box, I suggest you book into the nearby Mercure.
The staff were universally friendly, the architecture is magnificent, and it's just...More
The entrance is stunning and that is it.
The room was filthy, there was mould, worn carpets, marks all over the wall, holes in the peeling bath and there was dirt on the sheets. Went to complain around midnight (as that's when we noticed the...More
Yes, this hotel looks a little tired, yes she needs a little TLC. However, when did you last walk through two ballrooms to reach the breakfast room? The Murano chandeliers were breathtaking, the rooms were spacious, including the bathroom. There was an abundant choice at...More
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse... More
We did not have a car, a family member dropped us off, so we didn't notice if they had parking. I would suggest you reach out to them. They are extremely helpful. When our cousin was driving us into Palermo, it was worse than driving in NYC, so please use caution. Have a great trip!