We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cristal Palace Hotel

Save
Traveller (155)
Room & Suite (73)
Dining (20)
You may also like:
See all
Nearby Hotels
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent18%
  • Very good34%
  • Average31%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Cristal Palace Hotel
Offers & Announcements: 10% off room rate
Offers from Cristal Palace Hotel
Offers & Announcements: 10% off room rate
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$97.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palermo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7672c45878bf4abdb70a080c979d6d2f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":233481,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[56330855],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":4,"year":2018},"checkout":{"day":1,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":97,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7672c45878bf4abdb70a080c979d6d2f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":101,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":101,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":101,"lowestMetaPrice":97,"highestMetaPriceDisplay":101,"hotelName":"Cristal Palace Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2NzJjNDU4NzhiZjRhYmRiNzBhMDgwYzk3OWQ2ZDJmIiwiQUlLIjoiZTZjMTZjZDVjYjQyNGRhN2ExZGI0NWMxMTk3MTU3MzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/04/2018", "checkOut": "01/05/2018", "lowestPrice": "US$97", "hasDates": true, "hacComplete": true, "contentIdMappings": {"56330855":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (476)
Filter reviews
74 results
Traveller rating
14
23
22
10
5
Traveller type
Time of year
LanguageEnglish
More languages
14
23
22
10
5
Show reviews that mention
All reviewsvia romathe staff were extremely helpfulpleasant hotelairport busgood sizestayed nightsexcellent locationlarge roomcentral locationyogurtstar hotelminute walkcakesteatro massimofisitesheart
FilterEnglish
Updating list...
1 - 5 of 74 reviews
Reviewed yesterday

Excellent location, easy access to all the historical area and to the shopping area. Clean Hotel and spacious rooms. We rated it excellent for the service, the food, the cleanness and the location for the price we paid. Although modern in style, the furniture needs...More

Thank philoford
Reviewed 3 weeks ago via mobile

Had a few problems checking in as we didn’t speak Italian and her English wasn’t good enough to help with our questions. Room was fine but the double was actually 2 twin beds pushed together so not that comfortable. Location was good though and breakfast...More

1  Thank SB8903
Response from Ivano F, Direttore at Cristal Palace HotelResponded 2 weeks ago

Dear Guest, thanks for your feedback, sorry for the few problems due, our staff speak two foreign languages, some of them have a language inclination compared to others, but we continue to improve our skills; waiting for your next stay at Cristal Palace Hotel, accept...More

Reviewed 24 October 2017

A modern but quaint hotel located right in the heart of Palermo. The CRISTAL PALACE is easy to get to and within a stone's throw of all Palermo has to offer. Restaurants, pedestrian malls, stores both high end and local are all within a 5...More

2  Thank Joe A
Response from Ivano F, Direttore at Cristal Palace HotelResponded 30 October 2017

Dear Mr Joe A, I really appreciate your comments, You've described in few words our strenght points, as well for our aim to serve with all attentions our Guests. Awaiting for your next hotel staying, Kind Regards, Ivano F. Manager

Reviewed 17 October 2017

Pros: good sized rooms, good sized and very clean baths, good large beds, very helpful,friendly and professional staff especially front desk. Very central location. Cons: furniture could use an upgrade as well as pillows. For our group there was a very good price/quality ratio. I...More

Thank Pietro p
Response from Ivano F, Direttore at Cristal Palace HotelResponded 30 October 2017

Dear Pietro, thank you for sharing your hotel staying comments! We really appreciate your positive experience, me and the whole staff wait for your next stay! Kind Regards Ivano F. Manager

Reviewed 9 September 2017 via mobile

The furniture and decor was very old. The beds were not very comfortable. The rooms were spacious. The bathroom was clean. The best part of this hotel was the location, centrally located and you can walk to some good restaurants and the waterfront.

Thank Georgia S
View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$66 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$66 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Palermo
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (73)
Dining (20)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
cs19642013
9 October 2017|
Answer
Response from Ivano F | Property representative |
Good morning! We haven't ironing service in room, you can use our laundry service, please ask to the front desk, have a nice day!
0
Votes
Google Translation
cs19642013
25 August 2017|
AnswerShow all 2 answers
Response from Ivano F | Property representative |
Good morning! You can easily find the shuttle bus from airport to city center at arrivals gate, or use a cab, our hotel has a prefered rate, please contact us, thanks!
0
Votes
Google Translation
kigee
10 June 2017|
Answer
Response from cs19642013 |
what is the best way to get to hotel from airport
0
Votes
Room Tips
"There is a pedestrian mall on one side of the street so it is a very quiet hotel. No need to ask for a high..."
Read review
"Street noise can be a bit annoying; back or side facing rooms higher up could help!"
Read review
"Avoid rooms facing Via Roma"
Read review
"I'm sure they're all bad."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing