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Hotel Borgo Pantano

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Hotel Borgo Pantano
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1,071 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Reviewed 4 October 2016 via mobile

This is one of the more different places we have stayed. Set among the olive and citrus groves 15 minutes outside Siracusa it is a sizeable and very modern resort type property. In a way it seems out of place. The rooms are 2-level, with steep narrow stairs to the upper level bedroom. Really a bit small considering the acres...

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1Thank Simon R
Hua Hin
Reviewed 1 October 2016 via mobile

The road in looks like you are going nowhere - washed away due to a recent storm but persevere because it is worth it . From the moment you check in the staff are so helpful and friendly , the grounds are AMAZING and the rooms fantastic . Breakfast was out of this world . The only thing I can...

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1Thank benkrahe
BorgoPantano10, Responsabile relazioni pubbliche at Hotel Borgo Pantano, responded to this review

Dear Guest, thank you, we are really glad of your review, since you had a pleasant journey. About the water we would like to inform you that the water is not drinkable becasue all the tubes in the city are too old. that's why we suggest you to don't drink it, as we do exactly at our home. We hope...

Reviewed 29 September 2016

We started our visit to Sicilly in Agrigento then drove to the Borgo Pantano for a weeks relaxation. The hotel is beautiful. The gardens are perfectly kept and the pool is cleverly designed. There is plenty of room around the pool so you never feel crowded. There is a variety of sun beds, loungers and curtained four poster "beds" to...

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2Thank Wendy S
Tetbury, United Kingdom
Reviewed 29 September 2016

Crawling through the streets of Siracusa in our hire car because the Google Maps facility on our phone had decided not to work, meaning that we had absolutely no idea where we were going, we wondered if we would ever arrive at the Hotel Borgo Pantano, or whether we'd just have to turn around and head straight back to Catania...

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1Thank j1954g
BorgoPantano10, Responsabile relazioni con la clientela at Hotel Borgo Pantano, responded to this review

Dear Guest, it is really difficult to find words greateful enough to explain how much happy it make us! your review is full of authentic words coming from your heart, and we can feel it is real. Thank you very much for the time you spent with us, and for the time you spent to write it. The owner, Mrs...

Dawlish
Reviewed 27 September 2016 via mobile

This is probably the best hotel we have ever stayed in. Everything about it was delightful. Above all else, everyone on the staff was friendly, smiling and helpful, always ready to talk and genuinely interested in us a guests. We were really well looked after and nothing was too much trouble. The whole atmosphere of the hotel is relaxed and...

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3Thank Lin W
BorgoPantano10, Responsabile relazioni con la clientela at Hotel Borgo Pantano, responded to this review

Dear Guest, it is difficult to find word grateful enough to say to you our most authentic "thank you". As our slogan says "your smile is our energy", and your review give us the energy to keep on this street. We hope that you will be back as soon as possible! Warm Regards Luisa In B.P. Team

Bath, United Kingdom
Reviewed 26 September 2016

I cannot remember staying in a hotel with a friendlier or more helpful staff. Hats off to staff and management for doing the most important thing so well. Everyone we dealt with - reception, dining room, and housekeeping was amazing. The hotel is modern and very attractive. The pool area is beautifully landscaped the dining room is very pleasant and...

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2Thank Bill N
BorgoPantano10, Proprietario at Hotel Borgo Pantano, responded to this review

Dear Guest, thank you for your compliments and for the words spent for the hotel. I would like only to specify some features about your review for you and for who will read it. Since We met us personally, I should prefered to talk about it directly, once you were here. In this way I could explain to you that...

London, United Kingdom
Reviewed 25 September 2016 via mobile

It's always a worry when a hotel or restaurant gets great reviews from everyone- will it really be that good ? Fear not fellow travellers this hotel is as good as everyone says. There are other hotels with nice rooms like these. There are other hotels with nice swimming pools like the Borgo has. There are other hotels with nice...

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1Thank Charles B
BorgoPantano10, Responsabile relazioni con la clientela at Hotel Borgo Pantano, responded to this review

Dear Mr Charles, we have to tell you really THANK YOU! the owner, Mrs Giusi, the manager Luigi and all the staff are really greateful for your review. Every single word is a drop of energy for us, to do better and better, with the target to offer you the relax that you wish and deserve. we hope to have...

Cranston, RI
Reviewed 19 September 2016

Although the outside building of the hotel itself is certainly nothing gorgeous, the setting and numerous "open" buildings are really fabulous, surrounded by lemon and olive trees, herbs everywhere, a large facility for weddings in particular, and a lovely pool. The staff couldn't be more helpful--they definitely get the meaning of great customer service! The restaurant was iffy, depending on...

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Thank BarbieDoll2013
Humlebaek, Denmark
Reviewed 14 September 2016 via mobile

First class hotel. State of the art service. Out of the world cleanliness. Just go there and be spoiled by the extremely serviceminded staff and enjoy this lovely and quiet place. Excellent with children also.

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2Thank jesrosenvinge
BorgoPantano10, Responsabile relazioni con la clientela at Hotel Borgo Pantano, responded to this review

Dear Guest, Thank you very much for your review, your satisfaction is really important for us! We hope you will be back soon to enjoy a bit more of relax! Best whishes Luisa in B.P. Team

London, United Kingdom
Reviewed 9 September 2016 via mobile

We stayed at Borgo Pantano for one night in August for our honeymoon. We booked a bit late so couldn't extend our stay for longer. It was so worth it even for one night. You need to have a car or use a taxi from the train station to get there as it's a few kms away. We had a...

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Thank Vicky_French
BorgoPantano10, Responsabile relazioni con la clientela at Hotel Borgo Pantano, responded to this review

Dear Guestes, than k you again for choosed our hotel for a part of your Honey moon, even for only one night. We really appreciate that you like our service, the breakfast and the hotel: The Owner, Mrs Giusi, takes personally care of the Guest of the hote, and we are really greateful that you appreciate it. thank you and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Discover the Hotel Borgo Pantano, a 4 star hotel is just 7 miles from the center and the beaches of Syracuse, Italy. An ideal compromise between the countryside, sea and city of art, surrounded by nature, within the nature reserve “Cyane and Saline.” The Hotel Borgo Pantano is located on the site of an ancient farmhouse dating back to 1861, originally a farm property, full of orange trees, lemons, olives, has been completely refurbished in 2009. The challenging architectural recovery was personally supervised by the owners , who are committed to ensure that the charm of the structure remained intact, in full respect of its authenticity. The Hotel is spread over an area of 30,000 square meters, with the outstanding scenic pool, the charming Sicilian citrus grove and the large park with relaxation areas and reading, which guarantee every guest a pleasant privacy. Hotel Borgo Pantano offers many services A modern wellness center with sauna, whirlpool, emotional shower with aroma therapy and color therapy, plus a lovely sitting area to enjoy excellent teas. The hotel is also equipped with a bar, a splendid panoramic pool designed with a special entrance to “beach effect”; elegant restaurant with typical Sicilian cuisine, elegantly furnished rooms with different styles, rooms and suites with bath iacuzzi inotre all rooms are equipped with safe, minibar, LCD TV and free wi-if free. And even outside the hotel is surrounded by a spacious and beautifully landscaped garden planted with playground for the little ones, a multilingual reception, a multilingual library, an indoor games room with table tennis – table football – Nintendo Wii , discover more » ... more   less 

Additional Information about Hotel Borgo Pantano

Address: Traversa Fontana Mortella, 13 int. 4, 96100 , Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $223 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Borgo Pantano 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Borgo Pantano Syracuse, Sicily, Italy
Hotel Style:
#1 Luxury Hotel in Syracuse
#1 Spa Hotel in Syracuse
#1 Family Hotel in Syracuse
#2 Romantic Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Borgo Pantano staff and other travellers.
16 questions
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Questions? Get answers from Hotel Borgo Pantano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite for the pure luxury!”
 of 5 bubbles 777gracej, 3 Mar 2017 | Read review
“We were in a 2 story room and would have a preferred a room on one level”
 of 5 bubbles 608billn, 26 Sep 2016 | Read review
“Try for a Junior Suite”
 of 5 bubbles AnthonyL458, 8 Sep 2016 | Read review
“Triples and Quadruples are largest rooms, some with 4 post beds.”
 of 5 bubbles andiamony2016, 14 Jul 2016 | Read review
“Comfort rooms are great for couples. Junior suites looked nice if you want a separate sitting room.”
 of 5 bubbles SimonON, 12 Jul 2016 | Read review
5 of 5