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Jolly Aretusa Palace Hotel

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263 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 22 October 2015 via mobile

Miss Costanza and the front desk was a great help. Even after we checked out she helped us a lot. The handy man, restaurant manager and his staff were so cordial. The room was big and the kids had a ball. The shower was great! Overall a nice experience. Breakfast not good though and was quite a damper.

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Helpful?
Thank SCAVA
Noosaville, Australia
Reviewed 5 October 2015

Good location, hotel OK, staff some good some indifferent, place needs love but its fine for a night - breakfast good - rooms need love old but comfy enough - paying for WIFI is not good it was down for 1/2 a day so the rest of the day was free which was good

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Thank BJH-CA
Little Neck, New York
Reviewed 14 September 2015

dirty smelly nothing around area to see no air conditioning no refrigerator rude wait staff beds small hoping out sheets were clean room had funny smell crappy view not so happy if you need to have to change meal we were with a group everything was closed by 800pm not lobby smokers everywhere

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Thank grandmatoG
Sydney, Australia
Reviewed 31 July 2015 via mobile

Stopped here on a cosmos tour, firstly, our airconditioning did not work, we complained and then the lady at the front desk offered a smaller room, however, this room you couldn't even open a suitcase in and the airconditioning did not work in that room either, she was very hesitant to give us another room as she said in Italian...

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Helpful?
Thank Alessandra G
Melbourne, Australia
Reviewed 20 July 2015

We were here with a cosmos tour and our dinner was fantastic, the room was good but the air conditioning and fridge didn't work properly, but the chaps serving our dinner, one in particular were lovely but the reception and bar staff were surly and rude. I would not recommend or stay here again, and that is rare for me....

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Helpful?
Thank mushyAustralia
Höganäs
Reviewed 18 July 2015

The hotel is situated near most of all interesting places in Syracuse and Close to the city centre. Friendly staff, especially we would like to thank Marco for his hospitality. The food in the restaurant was good.

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Helpful?
Thank Westbroek
New Jersey
Reviewed 14 July 2015

I feel like this hotel was one of the nicer ones we stayed in while in Sicily. The room was big and very clean. The air conditioning worked well and the staff was friendly and accommodating. There was a supermarket near by as well as many shops and places to eat.

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1Thank CCG1982
London, United Kingdom
Reviewed 15 June 2015

I have been travelling for many years leaving revews everywhere and i have to say that This is the best staff I have ever seen. I haver felt so welcomed by someone than in this hotel. I BIG thank you to carlo and the lovely lady in reception to make my holidays in sicily different and very special

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3Thank GemaTamames
Shrewsbury, United Kingdom
Reviewed 13 June 2015

Ten minutes, either way, to the Greek theatre site or Ortigia bridges, three minutes to the railway station; could hardly be better placed. Unfortunately, plaudits cease here. Bedroom decoration was tired, our 'double bed' two singles pushed together, there was no room safe. Dinner, more notable for quantity than quality, was slammed down, perhaps because the restaurant manager had threatened...

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Thank Robert B
Reviewed 13 May 2015 via mobile

Stayed here on a business trip and was impressed. The staff was very helpful and friendly. The room was very clean, the mattress and sheets were immaculate, and the bathroom was very clean. The in hotel restaurant was great. I highly recommend staying here.

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Helpful?
Thank Geoffrey N

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The  'Jolly Aretusa Palace Hotel', is a "4 Stars", situated to Syracuse center. The 114 rooms, have been projected and furnish for guaranteeing the comfort of the guests in the respect of an absolute privacy. The elegance of the comforting environments, the courtesy of the service, always impeccable, the safety of a professional assistance, they do the ideal place for business guests, that will find here a favorable environment to the planning and the management of their appointments, or for the families or Touristic and Religious Groups, that for the enviable strategic position exploiting in the center of the city of Syracuse, they can do the point of departure for the most famous destinations, that are a few steps from the hotel: Greel Theatre, Sanctuary of the Madonna of the tears, Ear of Dionysus, Arethusa Fountain, Papyrus Museum, Island of Ortigia etc. ... more   less 

Additional Information about Jolly Aretusa Palace Hotel

Address: Corso Gelone 45, 96100, Syracuse, Sicily, Italy
Region: Italy > Sicily > Province of Syracuse > Syracuse
Price Range: $84 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jolly Aretusa Palace Hotel 4*
Number of rooms: 114
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Also Known As:
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse, Sicily, Italy
Hotel Style:
#30 Luxury Hotel in Syracuse
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“not any here”
 of 5 bubbles grandmatoG, 14 Sep 2015 | Read review
“Sorry, can't help you there.”
 of 5 bubbles mushyAustralia, 20 Jul 2015 | Read review
“Look at room before acceptance”
 of 5 bubbles I1215CErobertb, 13 Jun 2015 | Read review
“Every room is fine”
 of 5 bubbles Wenny754, 4 Nov 2014 | Read review
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