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Excelsior Palace Hotel

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Via Toselli 8, 98039, Taormina, Sicily Italy
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Traveller (603)
Room & Suite (265)
Pool & Beach (84)
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About

#38 of 92 hotels in Taormina
Location
Cleanliness
Service
Value
The Excelsior Palace Hotel even to day after more then one hundred years its building is considered one of the most appreciated hotel structure in Taormina.Its architecture draw its origin from a context cultural and natural,Greek,Roman and Medieval.The Excelsior Palace Hotel looks over one of the most beautiful wiew of the world:Etna and the Bay of Naxos, the Greek Theatre, and the immense space of the Jonian Sea.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Mountain View
Languages Spoken
English, Spanish, Italian
869Reviews33Q+A100Room tips
Traveller rating
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Popular mentions
JanDLondon wrote a review Jul. 6
London, United Kingdom
We stayed for three nights and were delighted with our room, the fabulous views of the sea and Etna. All the staff were lovely - helpful and polite High quality bedding. Great air con The pool was very nice, the lunches at the pool fresh and of high quality. It is definitely in the very best location in Taormina. We would highly recommend
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Date of stay: June 2021Trip type: Travelled as a couple
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Claire wrote a review Aug. 2020
London, United Kingdom
We stayed at the Excelsior Palace a while ago, in September, and had a lovely time. The Hotel has a fantastic pool, excellent food, and is also conveniently located close to the town centre. We really enjoyed our holiday.
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Date of stay: September 2019
Location
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rosemary m wrote a review Feb. 2020
United Kingdom
First the good points Excellent location 3 mins from the main street,Corso Umberto.Also our room(223)had a fantastic view across to Mount Etna.Staff on the desk were polite,Guiseppe being more friendly. The cleaning ladies were extremely friendly,our own and the ones we passed in the corridors. Now the not so good. The staff in the dining room were the most miserable we have ever encountered anywhere in Italy,not one eye contact,not one buongiorno or ciao all week.They all seemed to walk about like zombies refilling trays etc but no smiles with anybody.There were no condiments on the tables ,so the first day I found the one and only salt cellar for the whole dining room,day 2 there were 2 and there always seemed to be a shortage of cutlery and having to get up and go and search for them as quite often all staff seemed to disappear back into the kitchen.It just all added up to a feeling of frustration and made breakfast a chore. Our room although it had a good view was very dated,mustard yellow walls and red curtains,although the bathroom had been renewed,but the shower screen had not been sealed properly causing a flood every time we showered.One morning we had use the towels to mop up it was that bad. The public rooms and corridors are also in need of updating and we had to report a stair handrail that came loose and a water leak dripping from a corridor ceiling. The pool does have a wonderful view you access it through the gardens but it is down many steps and a bit of a trek which was too much for us. This hotel could be so much better than it is.It has a prime position in Taormina and many rooms have wonderful views of Etna but as it is we would never return to this hotel. However we are planning a return to Taormina.
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Date of stay: August 2019
Location
Service
Sleep Quality
2 Helpful votes
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53Shadrach wrote a review Feb. 2020
London, Canada
This was probably a grand hotel at one time. However, it has not aged well. Our room was adequate, but only just. What we loved about it was the fabulous view out over the Ionian Sea and Mt. Etna, a view we never tired of. The hotel is also very conveniently located for comfortable walking into Taormina. One can walk the main thoroughfare without having to navigate any steep stairs, a real convenience for us older folk. The room itself lacked sufficient electrical outlets and needed better lighting. We had problems with the shower and the tub. The tub did not drain well unless we removed the stopper entirely, and it was impossible to shower without causing a mini flood over the bathroom floor. Getting in and out of the tub would be a real challenge for someone with limited mobility. We loved the beautiful gardens at the hotel, but sadly, the pool was closed for the season. We were travelling with a group and a number of group dinners had been arranged at the hotel. The food was somewhat abysmal, to say the least. Breakfasts were adequate but unvaried.
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Date of stay: November 2019
Value
Location
Service
2 Helpful votes
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luvtogo6 wrote a review Jan. 2020
Norfolk
Arrived by train, so got a taxi to the hotel, a must do as only a mountain goat would want to attempt the walk. Easy check in and our room had great views of the sea and Mount Etna. No tea or coffee in the room but good size Sky TV - some reviews said the tv was small as in a TV cabinet but this is to try and keep within the atmosphere of the historic hotel I expect. Bathroom had a good shower and all the facilities we needed. Safe in the room too. Location is great just outside the city walls and close to bars etc. where you can easy walk to, the bar area is a large table and comfy sofas, again I thought lovely and in keeping with what it must have been like when originally built. My husband didn't like it as it didn't feel like a bar, with the high bench and seating but I loved it. Really friendly service too. Easy check out and they will call you a taxi to get back to the train station if you need to catch a train - warning if you are getting the train (which goes direct onto the ferry for train geeks like us) to Naples or further they do not have a refreshment car necessarily - there wasn't one on ours but we had prepared for this but eight hours without a chance to buy any food or drink is not a good option.
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Date of stay: January 2020
Value
Location
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2 Helpful votes
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PRICE RANGE
US$127 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior palace taormina, hotel excelsior palace
LOCATION
ItalySicilyProvince of MessinaTaormina
NUMBER OF ROOMS
88
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Frequently Asked Questions about Excelsior Palace Hotel
Which popular attractions are close to Excelsior Palace Hotel?
Nearby attractions include Piazza IX Aprile (0.4 km), Daiquiri Lounge (0.2 km), and Italian Opera Taormina (0.4 km).
What are some of the property amenities at Excelsior Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Excelsior Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excelsior Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Excelsior Palace Hotel?
Yes, parking is available to guests.
What are some restaurants close to Excelsior Palace Hotel?
Conveniently located restaurants include La Pignolata Guinness Cannoli, Hosteria Pizzeria Casa Ciampoli, and Osteria Pizzeria Le Tre Vie.
Are there opportunities to exercise at Excelsior Palace Hotel?
Yes, guests have access to a pool during their stay.
Does Excelsior Palace Hotel have an airport shuttle?
Yes, Excelsior Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excelsior Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Excelsior Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Excelsior Palace Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.