Atlantis Bay - VRetreats

Atlantis Bay - VRetreats

Via Nazionale 161, 98039, Taormina, Sicily Italy
Traveller (1220)
Room & Suite (325)
Pool & Beach (122)
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Breakfast included
C$999
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About

4.5
#2 of 86 hotels in Taormina
4.9 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Overlooking the wonderful Baia delle Sirene, Atlantis Bay is a magical place with the best amenities available. Located in beautiful Taormina, it is ready to offer you exclusive experiences during your stay. Alternate between discovering the culture of places that shine with ancient history, romantic walks in the city centre and relaxing at the pool, the spa, or in the warm waters of the Mediterranean.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snorkelling
Fishing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

Via Nazionale 161, 98039, Taormina, Sicily Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Fontanarossa Airport
53.6 km
See all flights
Tito Menniti Airport
39.2 km
See all flights
1 Attraction
within 0.5 kilometers
4.5
4.5 of 5 bubbles838 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Atlantis Bay - VRetreats is often celebrated for its spacious, comfortable rooms with breathtaking views, although a few guests have remarked on the somewhat dated decor. Nestled in a tranquil, picturesque setting with sea access, the location is occasionally affected by weather-related inconvenience. The hotel's amenities, including the opulent rooms and delectable cuisine, coupled with an atmosphere of chic serenity, are regularly lauded by guests. Travelers consistently commend the attentive and warm service, while cleanliness is a standout feature, with many describing the hotel as immaculate. Opinions on value vary, with some guests finding the prices steep, while others believe the experience justifies the cost.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
Courtney U wrote a review Sep 2021
5 contributions1 helpful vote
+1
5.0 of 5 bubbles
Our experience at Atlantis Bay was truly magical. We knew we chose the right hotel the second we pulled up. The beautiful gates opened, the smiling valet knocked on my window and asked which language we prefer to speak, then preceded to tell us to leave the car and everything in it and they will take care of it all. We walked down the uniquely designed entrance to find amazing views of the bay through the floor to ceiling Windows and the beautiful smiling faces of Roberta and Sonia who offered us our pick of citrus infused water and a special toy for our toddler. After checking in, Roberta showed us to our room and gave us a tour. There was champagne and treats waiting for us, beautifully displayed. The pristine marble bathroom was stocked with designer (Etro) toiletries that smelled amazing. And our terrace and views are what people dream about when thinking of a trip to Italy. The pool and sea are to die for accompanied with handsome lifeguards who offer warm, scented towels to dry yourselves and a quaint beach bar with great cocktails. The next morning we attended breakfast (included) where they had a lovely champagne bar and food buffet style with staff ready to help at each section. Simona and Salvo helped us at each meal, always having our table reserved and a high chair sanitized and ready for our little. Their service was incredible, always smiling, helpful, and had very useful suggestions of things to do in the area. We were having such an amazing time we had to extend our stay an extra day. The hotel itself is marvelous, quaint and picturesque but the impeccable service is what really made the place unforgettable. We were greeted with smiles, staff always ready to help, and most of them even had our names, faces, even room number memorized within hours of being there.. Just when we thought it couldn’t get any better, I was relaxing on my terrace while my daughter napped. Heard a knock on the door and it was a staff member delivering complimentary champagne and fruit, and he kept apologizing for the bother since the baby was napping. I told him there was no need to apologize when delivering champagne, ever. Just another nice touch, every day the maid would come in and turn down the baby’s crib, fold her clothes, set up her toys, place a candy on the pillow, and even sprayed the crib linens with a fresh scent. The hotel is in an amazing spot but the service was just unparallel to ant service we’ve ever experienced. I apologize for the long essay (if anyone is still reading this) we just could not say enough about this amazing place! We will definitely be back next year and can’t way to try some of the other VRetreats locations!!
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Altro at Atlantis Bay - VRetreats
Responded Sep 10, 2021
Dear courtsneez, We are very happy that you have a nice stay with us and to hear your stay was great and you enjoyed our atmosphere and service. It is a real pleasure to see we managed to make you feel a bit of our passion and a bit of the magic of the Atlantis Bay. We hope to see you soon in Taormina, I will share your feedback personally with Roberta, Sonia and all the staff. Many thanks for reviewing your stay with us. Warm regards.
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simonlO271CQ wrote a review May 2022
southampton, United Kingdom77 contributions62 helpful votes
5.0 of 5 bubbles
We have just returned after a week here, we had a sea view room with balcony. We can only endorse other recent comments. The hotel is spotlessly clean. The staff are, to a man or woman friendly and attentive. What struck me was that this extended to everyone. It was noticeable that the laundry/room staff were often equally helpful and friendly (rather than floating around unnoticed). My wife visited the spa on several occasions and was much impressed. The breakfast is really good with something for everyone. Due to our failure to bring sufficient clothing they kindly rustled up a heater for the room - much appreciated. We used the restaurant twice in the evening and ate lunch on 5 occasions. The food is of high quality and the staff helpful and knowledgeable. Churlish perhaps but I felt the restaurant was a bit on the pricey side, its really the only criticism arising from a week long stay.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VOIhotels sede centrale, Proprietario at Atlantis Bay - VRetreats
Responded May 16, 2022
Dear SimonlO271CQ, thank you for taking the time to share that your stay at the Atlantis bay hotel was perfect. We are so glad that you found our staff friendly and attentive and that the hotel was clean. Your feedback will serve as an encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to welcome you back. Melissa Noce Room Division Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
AEAEngland wrote a review May 2022
Clevedon, United Kingdom34 contributions68 helpful votes
5.0 of 5 bubbles
This is a five star hotel with impeccable facilities and service. It’s location is right by the sea with all rooms having wonderful sea views and balconies to enjoy them, however there are also many comfortable areas to sit around the hotel, by the sea or pool or in the lounges., The hotel staff are friendly and always eager to serve and a real asset to the hotel. Without exception they greet all guests with a smile and Bon giorno!
The breakfast is excellent with a wide range of choices and the dining room located at the lowest level with views over the bay. We dined there one evening and the food was excellent if a little pricey, but not excessively so, given the standard of hotel. They prepared a dish especially for my somewhat fussy husband!

Guests should realise however that a main railway line runs immediately behind the hotel, although the frequent trains pass quickly, their noise is rather loud. Our room, a junior suite also suffered from constant noise on the balcony only, from a lift or similar machinery, which prevented anyone on the balcony hearing what was being said inside the room. The room was large and very well appointed, but would be improved with a mirror in the bedroom as those in the bathroom steamed up and therefore couldn’t e used until they cleared.
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Date of stay: May 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Far end of hotel away from reception may be quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VOIhotels sede centrale, Proprietario at Atlantis Bay - VRetreats
Responded May 28, 2022
Dear AEAEngland, We thank you for describing our hotel in detail, and for your appreciation of the breakfast, staff and excellent food. We are sorry to hear now that you heard noises on the balcony. We take note of your recommendations regarding the mirror in the bedroom. We look forward to welcoming you once again Sincerely Alessia, Concierge
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SageODinner wrote a review Oct 2022
Sydney, Australia75 contributions52 helpful votes
4.0 of 5 bubbles
Atlantis Bay is well positioned with bayside water access, a lovely swimming pool and outstanding food service, including a fine dining restaurant. Breakfast is incredible.

The big negative point was our room. We paid for an executive suite because it was newly renovated and we needed a seperate living space. The executive suite does not meet expectations and is not a true suite. It is one long room with a bedroom one end and a living space at the other. Unfortunately this meant we couldn’t put our kids to bed and enjoy one of the other spaces, as you would expect to in a suite. Also, the renovations were obviously done on the cheap, in a way that is not fitting of a five star establishment and the price they charge. The floor is floating floorboards, the marble is 3mm marble facade, the cupboards are cheap laminate. Wires are visible near the ceiling and plasterwork in the bathroom is poor. The finishes are budget, this newly renovated suite reeks of cost cutting and does not feel luxurious in any way. This was a big impact on a stay that we paid top dollar for, only to realise the owners had not invested the same in the room.

Despite this, we had an excellent time. The true asset of this place, however, is the staff. Warm, friendly and dedicated to providing excellent service.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Don’t invest in the executive suite. It is not a true suite, but one long room and the renovation...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rybo B wrote a review Oct 2022
1 contribution
4.0 of 5 bubbles
Firstly, the staff was amazing. Really friendly and helpful. The views are amazing and the beachfront is beautiful. On the downside, we didn't realize there would be as much train and traffic noise. It wasn't terrible but it is there. Secondly, for a five-star hotel, I would expect that all the electrical plugs would work and we wouldn't have to keep the patio door propped open with a chair. Small things but over all we really enjoyed our stay there.
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Date of stay: October 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gsantanello wrote a review Oct 2022
New York City, New York204 contributions15 helpful votes
+1
4.0 of 5 bubbles
Very nice hotel, but there are definitely a few flaws. To start with the good, it is mostly renovated which is very nice and modern. It looks more modern than most other hotels on the beachfront there. The pool and beach area is very nice with a. Direct view to the sea and mountains. Beware there’s no actual sand, but it is on a bay with nice clear water and you can get a little boat directly from there. Get a renovated room as these are nicer. We paid extra for the executive sea view suite which I don’t think was worth it. We were told there was a separate living room, but there was not it was all 1 room. The room was also right above the restaurant on the second floor and near the meeting room so it was very noisy. One day we were woken up at 6 am by staff loudly banging around setting up for a conference. I don’t know why they would put one of the most expensive rooms in the hotel in that location. The housekeeping was also lacking, there were times she barely cleaned our room and there was visible dust all of the floor, towels not changed, etc. once we raised this the supervisor did come to check on things. The service for drinks at the pool is very slow since there is only 1 or 2 people working the whole area at a time, I think having more people to service drinks would help with this. Luca was amazing and made great drinks and gave great service. Alessia the concierge was also very efficient and helpful. The breakfast included with the room was also very good and we had lunch once which was delicious. All of the staff works very hard to make everyone happy and have a great time
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Executive sea view suite not worth the extra price
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Red30711 wrote a review Oct 2023
Cary, North Carolina101 contributions55 helpful votes
+1
4.0 of 5 bubbles
Fantastic location. Walking distance to Isola Bella with its own waterfront and boat slip. We stayed in the Atlantis Bay Suite, which while dated from an interior design standpoint, boasted outstanding views, spacious rooms, his and her bathrooms and a bed larger than any two people could need. The staff ensured that our plunge pool was heated and we truly enjoyed it. Marco the bartender was particularly helpful, as was Luca. Breakfast was great including their traditional Granita with whipped cream. I was very disappointed in the Godfather Tour. And as mentioned by another reviewer. The Unforgettable arrival by boat is on a somewhat dilapidated boat, but we found the captain, Alex, to be charming and the scenery pretty enough to still be worth it. Great trip and highly recommend it. Also the little shops outside the resort make amazing hand sliced deli sandwiches to go for about 7.50 euro if you get tired of the fancier dining.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Resh2511 wrote a review May 2022
Basingstoke, United Kingdom62 contributions37 helpful votes
+1
5.0 of 5 bubbles
There are hotels and then there is the Atlantis Bay Hotel, a jewel in the crown of Taormina!

Just back from a wonderful, relaxing and rejuvenating 7 day break at the Atlantis Bay and already want to return!

What we loved most - the SERVICE, the location (both in terms of panorama and convenience), our room (though a few tweaks needed in design!), and the overall ambience of the Hotel.

What makes the Hotel really special are the service levels across the board. From the moment you enter through the gates you have the friendliest concierge to meet and greet you (Rosario). Of course once you are at the Reception you are enveloped by the warmth and smiles of the Manager Sonia and team - Gaia, Federica, Bruno (from Mars!), Walter, Denise, Alia and Alexis at the travel desk. Every staff member you encounter greets you!

The room we were given (103) was a refurbed, modern suite exec room and had three balconies. Very spacious and clean, decorated very minimally and tastefully. However, it could do with a full length mirror and a towel rack in the bathroom which is for very tall guests! The other thing is the wardrobe is on a platform which could be a potential trip hazard.

The restaurant and beach bar - great breakfast spread but slightly repetitive (pls don’t ask for French toast, the Chef doesn’t know to make it!). Service by Orazio, Simona, Francesco (special mention), Chiara, Inez and Emily was great too. Never drunk soo many cappuccinos in all my life!

Salvatore, Caterina, Luca, Giovanni at the Beach Bar were great too. Great fried fish!

I could go on and on about the virtues of the Hotel…we would love to return for sure!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VOIhotels sede centrale, Proprietario at Atlantis Bay - VRetreats
Responded Jun 4, 2022
Dear Resh2511, thank you for taking time to write and share your wonderful review on your recent stay at the Atlantis Bay Hotel. We are delighted to read that you had a special stay with us and we are glad that you experienced how efficient and loving our team is. We do our best to and knowing that you deeply enjoyed our service make us happy and proud. We will certainly pass them your amazing words. We also thank you for your kind advise, all comments are very important and help us to improve our service. We are looking forward to welcoming you back in the not-too-distant future. Best regards Melissa Noce Room Division Manager
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Adam K wrote a review Apr 2024
5 contributions6 helpful votes
5.0 of 5 bubbles
We arrived at Atlantis Bay from its sister hotel Mazzaro Sea Palace, with an unfortunate interlude at Villa Suk. The hotel staff could not have been more helpful, from our first stressful request for help to our reluctant departure. Our adjoining rooms were large, and beautifully appointed, with comfortable beds and stylish bathrooms. Our balconies had stunning views of the Baia delle Sirene.

The ambience is casual splendour. The pool area is attentively kept. The sea is accessed from a well maintained platform and from a litttle beach in a cove.

The principal restaurant has a well-balanced Sicilian a la carte menu with an extensive wine list. Breakfast is a treat of the freshest produce. The children thought the room-service menu was amazing.

The common areas of the hotel are simplistically elegant. The outside bar overlooking the bay is a perfect afternoon cocktail spot.

The hotel is a two minute walk from the funicular to the old town.

Above all, the staff are warm, wise and helpful as befits people working in such an inspiring environment. This is a Mediterranean jewel, in the manner of The Splendido. A wonderful place.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: We were lucky that our rooms were on the highest (fifth) floor, to optimise the tremendous view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarahlaslett wrote a review Jun 2022
Looe, United Kingdom9 contributions2 helpful votes
5.0 of 5 bubbles
My daughter and I returned last weekend from the most wonderful week in Atlantis Bay hotel . We loved everything about it the amazingly comfortable bed , beautiful view , snorkelling in the sea just in front of the hotel I saw quite an array of fish which surprised me !! The breakfast catered for every taste . The staff were excellent especially Simona in the restaurant who made sure my daughter had beautiful crepes for breakfast even though she was gluten and dairy free . All the reception staff were so helpful and friendly . Orazio was so great on Simona day off and the sweet older blond cleaner was a darling . If you need a recharge this is the place , peace beauty and comfort , we will definitely return . Thank you Atlantis bay your hard work Is appreciated.
Alex Laslett
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Pack snorkel , buy your cable car ticket at reception less faf !!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VOIhotels sede centrale, Proprietario at Atlantis Bay - VRetreats
Responded Jun 5, 2022
Dear Mrs Laslett, how nice to read your reviews on what you have experienced with us. Thank you from Simona, Orazio and all the rest of the staff. It makes us happy to know that you have enjoyed your holiday and that we have made you feel good. In the hope of seeing you again I send you my best regards Alessia, Concierge
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Answer from Stephanie G
1 contribution
I had sea view room either floor 4 or 6 can’t remember but it was not noisy. Not sure where/when those reviewers were from. The only music is on the evening at the restaurant and my room overlooked the pool/restaurant and you could barely hear it outside on the patio of the room. Noise was not an issue.
Jamdad asked a question Apr 2023
London, United Kingdom5 contributions3 helpful votes
Can you walk into town? Or do you have to get the cable car?
Hartford, Connecticut36 contributions42 helpful votes
We only took the cable car one time, most of time we had hotel call a taxi. $20 each way.
Adam K wrote a tip Apr 2024
5 contributions6 helpful votes
5.0 of 5 bubbles
"We were lucky that our rooms were on the highest (fifth) floor, to optimise the tremendous view."
Read full review
Michella S wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Make dinner reservations days I’m advance "
Read full review
A.S. wrote a tip Oct 2023
United Kingdom30 contributions21 helpful votes
5.0 of 5 bubbles
"Pool is cool so catch in the sun!"
Read full review
Jessica F wrote a tip Oct 2023
Montreal, Canada17 contributions5 helpful votes
5.0 of 5 bubbles
"the breakfast is incredible"
Read full review
Jason Bourne wrote a tip Oct 2023
57 contributions24 helpful votes
5.0 of 5 bubbles
"be careful on the road as there are no pavements!"
Read full review
Not the right property for you?
There are more places to choose from in the Taormina area.
PRICE RANGE
C$1,037 - C$1,909 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel taormina
LOCATION
ItalySicilyProvince of MessinaTaormina
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Atlantis Bay - VRetreats - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Atlantis Bay - VRetreats
Which popular attractions are close to Atlantis Bay - VRetreats?
Nearby attractions include Lido Mazzarò (0.3 km).
What are some of the property amenities at Atlantis Bay - VRetreats?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis Bay - VRetreats?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis Bay - VRetreats?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Atlantis Bay - VRetreats?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Atlantis Bay - VRetreats?
Conveniently located restaurants include Ristorante Nui, Restaurant Armònia, and La Caravella.
Are there opportunities to exercise at Atlantis Bay - VRetreats?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantis Bay - VRetreats have airport transportation?
Yes, Atlantis Bay - VRetreats offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis Bay - VRetreats?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Atlantis Bay - VRetreats?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Atlantis Bay - VRetreats offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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