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Golden Tower Hotel & Spa

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#15 of 421 Hotels in Florence
Certificate of Excellence
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Golden Tower Hotel & Spa
Golden Tower Hotel & Spa
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Tower Hotel & Spa
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Showing 710: English reviews
Reviewed 2 weeks ago via mobile

Absolutely amazing place. The spa was amazing, the room outstanding, the staff made us feel welcome and nothing too much trouble. Friendly, clean and fantastic room - the bed was huge and really comfortable. Can't praise this hotel enough - it should be rated as 5 star hotel. Food was delicious and service was top class. Location is fantastic for...

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Helpful?
Thank Kim F
Management response:

Dear Kim F, Thank you very much for your fabulous words spent for us! The Golden Tower Hotel & Spa is a 5 star Hotel indeed and we are so enthusiastic when we receive a such wonderful feedback from our guests! Please contact us when you wish to pay a visit in Florence again! Best regards, Elisa Costoli Back Office...

Hungerford, United Kingdom
Reviewed 2 weeks ago

This is a wonderful hotel, very upmarket and friendly with knowledgeable staff who couldn't do enough for you, but didn't impose on our relaxation. We were able to visit the top ten destinations due to its central location. We were offered gifts of food wine and perfume and felt very spoilt!

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Thank jackie19542015
Management response:

Dear jackie19542015, All our team would like to thank you for your wonderful review for us! When our guests are satisfied of their stay thanks to our support we feel very proud of our work. Please feel free to contact us for your next visit in Florence! Best regards, Elisa Costoli Back Office Manager

London, United Kingdom
Reviewed 2 weeks ago

From arrival to departure nothing was too much trouble. All staff were friendly, helpful, professional and dedicated to making our seay as enjoyable as possible. The room was excellent, cleanliness was second to none. The restaurant choice was not extensive, but our choices were excellent and served with real aplomb. Location was perfect for the sites we wanted to see....

Review collected in partnership with this hotel
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Thank steveredman1
Management response:

Dear steveredman1, thank you so much for posting this wonderful review! We are very glad you spent wonderful time with us, from the arrival to the departure! We are proud to know that we have met your expectations! We too, look forward to welcoming back in the near future, Kindest regards, Sara Carniel-Front Office Manager

New York City, New York
Reviewed 3 weeks ago via mobile

Was there on St.Valentines Day. The staff is very nice and we received complimentary prosecco twice: during the happy hour in the lobby, and also in the evening in the spa. BTW, the spa is very small, but has everything you need and because of boutique style it is not overcrowded. On St. Valentine's evening (6 p.m.) we met only...

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Thank Lifestyle Resor... P
Management response:

Dear Lifestyle Resor...P, We really appreciate your time in reviewing our Hotel. The Golden Tower Hotel & Spa is a Boutique Hotel of just 27 rooms and a cozy Spa with Jacuzzi, steam bath, turkish bath and aromatic showers. The Spa is free for all our guests and is possible to book it also for private use in case of...

Calgary, Alberta, Canada
Reviewed 4 weeks ago via mobile

Great location, walking distance to the Ponte Vecchio bridge, The Palazzo Pitti, Piazza Duomo, and Piazzale Michelangiolo. Happy Hour at 6:30 is a must and the free appetizers take the edge off. The free breakfast and cappuccinos are a great way to start the day.

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Thank Stephen T
Management response:

Dear Stephen T, Thank you very much for your review. As you simply described the Golden Twer Hotel & Spa is located in the city center very nearby to all the main attractions and masterpieces of Florence. After a day visiting Florence you can relax in our Spa or alternatively in our Lounge, tasting some Italian delicacies before dinner with...

Houston, Texas
Reviewed 4 weeks ago

We were there on vacation and booked a junior sweet. We have stayed in many great Hotels in the past in many countries, but nothing really compares to the experience we had at this hotel. The room was kept extremely clean and well stocked. The staff are the friendliest ever, and the most helpful. We had an issue with WiFi...

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Helpful?
1Thank M007C
Management response:

Dear M007C, Thank you for your wonderful words for our staff and our Hotel. We are all happy to have been helpful in making your experience " one of the best ever!" We hope to welcoming you again and do also better ! Please contact us whenever you will be back in Florence, Kindest regards, Elisa Costoli Back Office Manager

London, United Kingdom
Reviewed 4 weeks ago

My husband and I spent 4 nights at this hotel in February and I couldn't recommend it more. We had a deluxe double room which was a good size and had a huge, very comfortable bed with a complimentary mini bar. The staff are lovely and were quick to help out when I was unsure of the transfer time from...

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Thank Janet R
Management response:

Dear Janet R, Thank you for the time spent to review your stay with us. Your words used for describing our hotel and services are simply fabulous and make us feel very proud of us and our accomplishments. Please contact us for your next trip in Florence! Kindest regards, Elisa Costoli Back Office Manager

Saint Clair Shores, Michigan
Reviewed 4 weeks ago

Golden Tower is a lovely, small boutique hotel. We had a junior suite spilt level. It was wonderful! The room and hotel was very clean, quiet, and very nice. We did switch rooms becasue the original room we were in had the living room on the 2 nd floor, which we found inconvenient. So we switched to a room with...

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1Thank Sara M
Management response:

Dear Sara M, Thank you for your fabulous review! As you described, the Golden Tower Hotel & Spa is a Boutique Hotl of just 27 rooms and all of them are similar but different in their layout. Our mattresses are Heavenly beds certificated and we always have very good feedback from our guests...but we understand that could be different for...

Finchampstead, United Kingdom
Reviewed 4 weeks ago

Only stayed here 2 nights with my wife and daughter but could have stayed a lot longer! The hotel is small but very well decorated in true Florence style. The bedroom was spacious, clean and well furnished and the food we had was very good. But it was the quality of service from all the staff that made this a...

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Thank pmw2017
Management response:

Dear pmw2017, thank you so much for your detailed and positive review! The Golden Tower is an historical palace where the Strozzi Family lived and in which guests can see the true Florentine style with their own eyes. You are right! We are more thank happy we have met your expectations and beyond of all the staff Thank you!!! We...

Aylesbury, United Kingdom
Reviewed 5 weeks ago via mobile

Great base for a long weekend in Florence. Perfectly situated for all the museums, churches and places of interest. Hotel is spotless and the staff are warm and friendly. Surprised me on my birthday with a cake and bottle of fizz! Can't wait to go back.

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1Thank Mobilerach
Management response:

Dear Mobilerach, Thank yo for your wonderful review. We can't wait to welcoming you back to surprise you again! Please feel free to contact us! Best regards, Elisa Costoli Back Office Manager

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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 

Additional Information about Golden Tower Hotel & Spa

Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $373 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Despegar.com, Agoda, Cheap Tickets, ACCOR, TravelClick and Jetsetter so you can book your Golden Tower Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Golden Hotel Florence
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#12 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tower Hotel & Spa staff and other travellers.
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Questions? Get answers from Golden Tower Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't have a iron in the room..but does have a spa...hotel lovely and warm,smells so nice went to aqua flora and bought the fragrance to take home...”
 of 5 bubbles saliorjerry, 16 Mar 2017 | Read review
“junior suite would not be suitable for disabled guests due to stairs leading to the luxurious bedroom and bathroom.”
 of 5 bubbles jackie19542015, 11 Mar 2017 | Read review
“408 was lovely -very quiet”
 of 5 bubbles janetr160, 26 Feb 2017 | Read review
“We like external facing rooms with a view but all rooms are superbly furnished.”
 of 5 bubbles martinjH9556WE, 13 Feb 2017 | Read review
“Take advantage of the hotel's library of travel guides”
 of 5 bubbles yessy56, 21 Dec 2016 | Read review
5 of 5