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2017-10-08 2017-10-09
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    Helvetia & Bristol Hotel

    Via De' Pescioni 2, 50123, Florence, Italy
    Hotel website
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    2017-10-08 2017-10-09
     5 people are viewing this hotel
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    Traveller (68)
    Room & Suite (175)
    Dining (47)
    • Excellent63%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Oct 8Oct 9
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (149)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 114 reviews

    Reviewed 2 weeks ago

    High quality, friendly service is the keynote of this hotel, where guests are treated with warmth and friendliness. It's true that when we were shown to our suite I was disappointed by the size of the bedroom, bath and sitting room, though the presence of...More

    Thank lindens43
    Reviewed 2 weeks ago

    Just returned from this lovely hotel following a few days stay in this magnificent City and I will certainly stay again on my next visit to Florence. The room was perfect for us although as our room was facing the street there was a bit...More

    Thank NewcastleFalcons
    Reviewed 3 weeks ago

    The hotel is in the city centre, at few minutes walking distance from all the important central touristic attractions (Plazza della Signoria, Uffizi Galleries, Palazzo Vecchio, Ponte Vecchio, Basilica di Santa Croce, Santa Maria del Fiore... and so many other). The hotel is exquisitely elegant...More

    Thank SerbanEugen
    Reviewed 4 weeks ago

    You know what they say, "Location, Location, Location" and this is in the historical part of Florence...just by the Piazza della Repubblica and Palazzo Strozzi. Old world ambiance...antique furniture...beautifully decorated,,,modern up to date room and bathroom...helpful and polite concierge...wonderful buffet breakfast with a large selection....More

    1  Thank deeannc2015
    Reviewed 18 August 2017

    This hotel is amazing! Centrally located...just steps from the Duomo. We visited on our honeymoon and were welcomed with a bottle of champagne and chocolate, and a room upgrade. So nice! Very accommodating staff. Our room was huge; bed was so comfy! Perfect stay for...More

    Thank Agnes S
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$279 - US$801 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Florence
    • #88 Luxury Hotel in Florence
    • #100 Family Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Priceline, TripOnline SA, Cancelon, Agoda, Ctrip TA, Hotwire, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
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    Traveller (68)
    Room & Suite (175)
    Dining (47)
    Hotel & Grounds (96)
    Bathroom (4)
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
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    Nearby Attractions
    Palazzo Strozzi
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    .06 km away
    Piazza della Repubblica
    909 reviews
    .15 km away
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    Questions & Answers
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    Stefano S
    24 January 2017|
    AnswerShow all 3 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    Google Translation
    12 September 2016|
    AnswerShow all 5 answers
    Response from Luana M | Property representative |
    Dear ecort2013, It is possible to reach the hotel by car, unfortunately we do not have parking available. It is possible to park the car in a Garage. The private Garage with which we usually work is the Garage International... More
    Google Translation
    Room Tips
    "Everything you might need, address it to the reception desk personnel... they will solve it fast and..."
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    "We loved our large room #163 (deluxe double) which faces the west on a small street Via dei Pescioni."
    Read review
    "Centrally located"
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    "Rooms without city view are much more quiet"
    Read review
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