We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Helvetia & Bristol - Starhotels Collezione

    Via De' Pescioni 2, 50123, Florence, Italy
    011 39 390 552 6651
    Hotel website
    Save
    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
     4 people are viewing this hotel
    Lock in the lowest price from our partners
    US$355US$367
    View Deal
    Traveller (77)
    Room & Suite (175)
    Dining (47)
    Hotel Pendini
    1,881 reviews
    #36 of 410 hotels in Florence
     
    Palazzo Vecchietti Suites and Studios
    393 reviews
    #2 of 410 hotels in Florence
     
    Hotel Davanzati
    3,544 reviews
    #12 of 410 hotels in Florence
     
    NH Collection Firenze Porta Rossa
    2,172 reviews
    #31 of 410 hotels in Florence
     
    Overview
    • Excellent63%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “old world” (7 reviews)
    “room faces” (2 reviews)
    “great location” (18 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Pendini
    1,881 reviews
    #36 of 410 hotels in Florence
     
    Palazzo Vecchietti Suites and Studios
    393 reviews
    #2 of 410 hotels in Florence
     
    Hotel Davanzati
    3,544 reviews
    #12 of 410 hotels in Florence
     
    NH Collection Firenze Porta Rossa
    2,172 reviews
    #31 of 410 hotels in Florence
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$355.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e3b3d3791a1d496cb4b51d7fa4cbc03c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191158,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32608522],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":355,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e3b3d3791a1d496cb4b51d7fa4cbc03c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":367,"lowestMetaPrice":355,"additionalPartner":false,"highestMetaPriceDisplay":367,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":367,"lowestMetaPrice":355,"highestMetaPriceDisplay":367,"hotelName":"Helvetia & Bristol - Starhotels Collezione","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUzYjNkMzc5MWExZDQ5NmNiNGI1MWQ3ZmE0Y2JjMDNjIiwiQUlLIjoiMDgzNWRkOTY1MzA1NDgxNGIwNWQ0YTU5MDU3M2I1ZDQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$355", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79411179":"CheapTicketsEWS","108584124":"AgodaIB","34370345":"Hotwire","32426569":"BookingCom","78858747":"OrbitzEWS","53910094":"TravelocityEWS","109264779":"HotelsCom2IB","32608522":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (158)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 121 reviews

    Reviewed yesterday

    The Helvetia & Bristol - Starhotels Callezione in Florence, Italy is a lovely hotel. The hotel is centrally located, the rooms are comfortable, the buffet breakfast was very good, and the staff was very friendly.

    Thank kathysellers
    Reviewed 5 days ago via mobile

    Rooms well appointed lacked outlets and the three in the room were very very difficult to get to... should have a topper when putting beds together so it's not just two single beds slid together... staff very nice and occomodating... restaurant buffet was ok nothing...More

    Thank Doslocosguyspvrmx
    Reviewed 6 days ago via mobile

    The hotel is supposed to be a 5 star hotel. The room we had specially the bathroom was so small you could barely move. When we got there taking a shower, the pipes were blocked we had to call house keeping to open the pipes....More

    Thank Max485
    Response from Gabriele S, Responsabile reception at Helvetia & Bristol - Starhotels CollezioneResponded 4 days ago

    Dear Guest, Thank you very much for your review and for your recent stay at the Helvetia & Bristol. I was most concerned to learn about the number of issues you encountered during your stay, with regard to your opinion to our rooms I would...More

    Reviewed 1 week ago

    This charming hotel, ideally located in Florence, is a gem. The Staff did everything to insure our comfort and enjoyment of the city (we are a group of 13). ELENA in reservations went beyond securing our rooms; she made sure the staff clearly understood our...More

    Thank MSRTravellers
    Reviewed 2 weeks ago via mobile

    This hotel is located in a great part of the city with everything in walking distance. Across from Cartier and close to the Doumo and Ponte Vecchio Bridge. Incredible breakfast is included with the nicely pointed rooms with generous amenities. Full bar and great lounge...More

    Thank TVL4Ever3
    Hotel Pendini
    1,881 reviews
    #36 of 410 hotels in Florence
     
    Palazzo Vecchietti Suites and Studios
    393 reviews
    #2 of 410 hotels in Florence
     
    Hotel Davanzati
    3,544 reviews
    #12 of 410 hotels in Florence
     
    NH Collection Firenze Porta Rossa
    2,172 reviews
    #31 of 410 hotels in Florence
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$267 - US$628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Florence
    • #89 Luxury Hotel in Florence
    • #100 Family Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Ctrip TA, Agoda, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol - Starhotels Collezione reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
    Add Photo Photos
    Traveller (77)
    Room & Suite (175)
    Dining (47)
    Hotel & Grounds (105)
    Bathroom (4)
    Nearby
    Duomo
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
    ...More
    Sponsored by:
    Hotel Pendini
    1,881 reviews
    .10 km away
     
    Palazzo Vecchietti Suites and Studios
    393 reviews
    .05 km away
     
    Hotel Davanzati
    3,544 reviews
    .18 km away
     
    NH Collection Firenze Porta Rossa
    2,172 reviews
    .17 km away
     
    Nearby Restaurants
    Ristorante Self-Service Leonardo
    642 reviews
    .13 km away
    Procacci
    452 reviews
    .07 km away
    Briscola
    326 reviews
    .09 km away
    Trattoria Marione
    3,027 reviews
    .13 km away
    Nearby Attractions
    Palazzo Strozzi
    724 reviews
    .06 km away
    Piazza della Repubblica
    932 reviews
    .15 km away
    Via de' Tornabuoni
    207 reviews
    .16 km away
    Santi Michele e Gaetano
    72 reviews
    .10 km away
    Ask a question
    Questions & Answers
    nixongupta
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Answer
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    0
    Votes
    Stefano S
    24 January 2017|
    AnswerShow all 3 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    0
    Votes
    Google Translation
    ecort2013
    12 September 2016|
    AnswerShow all 5 answers
    Response from Luana M | Property representative |
    Dear ecort2013, It is possible to reach the hotel by car, unfortunately we do not have parking available. It is possible to park the car in a Garage. The private Garage with which we usually work is the Garage International... More
    0
    Votes
    Google Translation
    Room Tips
    "Everything you might need, address it to the reception desk personnel... they will solve it fast and..."
    Read review
    "We loved our large room #163 (deluxe double) which faces the west on a small street Via dei Pescioni."
    Read review
    "Centrally located"
    Read review
    "Rooms without city view are much more quiet"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing