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The St. Regis Florence

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The St. Regis Florence
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1,235 Reviews from our TripAdvisor Community

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Showing 993: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

An absolutely must stay for a romantic vacation in Florence. The hotel was booked about 2 months before our visit, and even before we arrived, the service was exquisite. We called in advance to arrange a ride from the airport, and also for a restaurant reservation. It was all done impeccably and without any problems. We arrived at 1 AM...

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Thank AhmerK
New York, NY
Reviewed yesterday NEWvia mobile

I LOVE this hotel. Rooms were spatular, service was above and beyond, location was perfect. I loved the romantic classic yet modern Italian decor. This hotel is exactly what you would expect from a 5-star property. I can't recommend it enough.

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Thank Elizabeth Y
Madrid, Spain
Reviewed 3 days ago NEWvia mobile

A wonderful hotel with warm friendly service and splendid rooms. Easy access to all venues and next to the Arno for brisk morning walks. Also within easy walking distance to the train station. Consider this hotel when making your plans.

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Thank phyllispalmdesert
Florida
Reviewed 1 week ago NEW

Gorgeous room overlooking the river. Clean and perfect...sheets soft as a baby. Amazing breakfast. Staff couldn't do more for you. Nothing negative to say about this hotel. If you can get a great rate and an upgrade it is the place to stay!

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Thank barcelonabrat
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear barcelonabrat, we were delighted to have you stay with us at The St. Regis Florence and are thrilled to hear that you had an enjoyable experience. Very much looking forward to your return visit, we remain with our best regards. Ombretta – The Guest Experience Manager

Newton, Massachusetts
Reviewed 1 week ago

We chose this hotel originally for it's great central location plus the Starwood/Sheraton points my wife had accumulated. Boy were we impressed the minute we walked in. It was a palace when originally built, and it still shows like one. Just one step into the main dining room, and it takes your breath away, really. We were told at check...

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1Thank srgoldstein
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear srgoldstein, allow me to thank you for your enthusiastic review and for highly recommending to stay at our St. Regis Florence. It's motivating learn that your experience was truly a surprise and the multilevel upgrade we managed to accord you was a "WOW factor" as you wrote. Very much looking forward to your return visit, we remain with our...

Reviewed 1 week ago via mobile

Beautiful hotel. Stayed in the Mona Lisa Suite. Service was excellent. Hotel was spectacular. Great location. A definite must stay at when in Florence. The suite was amazing with the old detail in the room. At night from 7:00 to 8:00 they give you champagne and they showed our daughter how to cut top off with a saber. Hotel staff...

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Thank Cindy D
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Cindy D, Allow me to tell you that we are grateful for your nice review. Thank you as well for highlighting the favourable elements that made your experience at The St. Regis truly unique: excellent service, amazing hotel and suite, and our associates friendliness. And what can we say about one our most iconic moments, The Champagne rituals? A...

Reviewed 1 week ago

This is a terrific old hotel. Absolutely beautiful. It's a few shorty blocks to all of the wonderful tourist stops in Florence and easy walking distance to the train station. We loved it. It's right on the river with a fabulous top floor bar overlooking river and bridges.

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Thank Steve L
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Steve L, Thank you for summarizing so wonderfully your experience at The St. Regis Florence.Looking forward to welcoming you back again at The St. Regis Florence. All our best regards, Ombretta – The Guest Experience Manager

Cleveland, Ohio
Reviewed 1 week ago via mobile

My husband and I spent just one night at the Saint Regis in Florence and I can't say enough wonderful things about our stay there! We're SPG gold members and had the points which was a definite plus. First, the service is over the top. From the moment our taxi dropped us at the door, until we left the following...

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Thank vangel
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear vangel, As valued SPG member, we are pleased that you appreciated our bespoke services and the warm welcome received by the entire Staff, who thanks you for your detailed and heartfelt review .Your loyalty to our brands is the greatest reward for us and all our family (Marriott/Strawood). Should you ever decide to come back to Florence, please do...

Chicago
Reviewed 1 week ago

The St Regis in Florence is truly one of the most beautiful hotels I've ever stayed in. While it's not a large hotel, its grand proportions are graceful and elegant. Its location along the Arno captures the gorgeous Florentine light and it's central enough to walk to many of the tourist sites. There are also numerous family restaurants in the...

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1Thank Tina L
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Tina L, we could read this review over and over again. Thank you for taking the time to tell everyone about your experience at The St. Regis Florence. We hope that you had a wonderful trip back home, and whenever you wish to come back, be certain that our entire Staff will be here waiting for you, with our...

Katy, Texas
Reviewed 1 week ago via mobile

If you are going with family or honeymoon or with friends choose St Regis or Westin. Across the plaza from Westin. Right along the water. Gorgeous breakfast area- a must. The breakfast has made to order eggs, fruit, pastries, cereals, mimosas, bloody Mary's, fresh juices, Italian meats and cheese. Unbelievable service. Butler service avail in hotel and on the go...

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Thank Lhumm86
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Lhumm86, allow me to thank you for having post this rewrading review about your stay with us and for having expressed your appreciation for both our properties (The St. Regis and The Westin Excelsior Florence). We hope to have the privilege to welcome you soon back . Ombretta - The Guest Experience Manager

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04/06/2017 05/06/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $731 - $3,336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
24 questions
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2 months ago
Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are those overlooking the river, but loud because of the main street.”
AhmerK, 25 May 2017 | Read review
“ask for a river view”
srgoldstein, 18 May 2017 | Read review
“We requested a high floor and it worked perfectly!”
vincea847, 5 May 2017 | Read review
“top rooms have arno view”
garyt508, 1 May 2017 | Read review
“Best views are the corner Arno view rooms or the Arno river view rooms.”
neverintown, 20 Apr 2017 | Read review
5 of 5
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US$777* /night
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Prices are for 1 room, 2 adults
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