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The St. Regis Florence

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$944*
US$759*
Great Deal
US$768*
US$767*
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The St. Regis Florence
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1,214 Reviews from our TripAdvisor Community

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Showing 973: English reviews
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Bedford, New Hampshire
Reviewed 6 days ago NEWvia mobile

The St Regis was chosen by our friend and travel agent for our stay in Florence. It was a wonderful choice... our accommodations were amazing and the customer service, top notch. We also eagerly awaited our dining experience at their Michelin Star restaurant, Winter Garden. All in all it was a fabulous stay... with the one exception of the location...

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Helpful?
1Thank esuwarriors
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear esuwarriors, We really appreciate the honesty of your comment and we are very glad to know that your stay with us was fabulous in spite of the noise in the morning. Actually, we have chosen those rooms because really amazing (as you said), but we understand that per each guest can be different the dominating needs: So , please,...

Reviewed 6 days ago NEW

I just read a review of this hotel on Yelp that said that the staff were very welcoming to guests at check-in, greetings, open the door, take over the luggage, etc. and that's where the signature "St. Regis" service ends at this hotel - I wish I had read that Yelp review before coming here... couldn't agree more. I am...

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4Thank SimpleAppreciation17
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear SimpleAppreciation17, Allow me to thank you for taking the time to share your experience on Tripadvisor as well, giving us more details about your feedback posted recently on SPG Ratings & Reviews. We really appreciate the honesty of your comment and we are disappointed to hear that you did not enjoy your stay with us, despite all the attention...

baltimore, md
Reviewed 6 days ago NEWvia mobile

We just finished a 5 night stay in Room 419 (Pitti Palace), a Deluxe Room with a Balcony. The accommodation was spacious, beautiful, and comfortable. The Balcony on the Arno River made our stay extra special. Our view was East, West, and South and we could see the Ponte Vecchio, Pitti Palace, and were afforded expansive views of the river...

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Helpful?
Thank pskallman
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear pskallman, We feel honored of the fact that you believed so much in our outstanding service to stay five nights and to know that we went beyond your expectations. The St. Regis is situated in the heart of Florence, steps away from iconic landmarks, and our rooms with the view offer an unrivaled immersion into the cradle of the...

Reviewed 1 week ago via mobile

This hotel and its staff are amazing. I literally cannot wait to go back. The rooms are so fantastic and the location can't be compared to any other. The concierge arranged a day trip with tour of Tuscany and it was so great. The shopping in the area is the finest in Italy. The food and wine at the hotel...

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Helpful?
Thank Kate M
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Kate M, Allow me to thank you for taking the time to post this amazing review. It is certainly a pleasure to read your that your stay with us was truly unique. I'm so pleased you loved our food, restaurants, grounds and, most important thing, our exceptional team. Please, do let me know when you're planning your next journey...

Washington DC, District of Columbia
Reviewed 1 week ago

My boyfriend and I stayed at the St. Regis for three nights, April 14-17 over Easter weekend. It was perfect from the moment we pulled up to when we unfortunately had to check out, it was an experience like no other. We were upgraded to a room with a view of the Arno. The room was beautiful and elegantly appointed....

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Helpful?
Thank neverintown
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear neverintown, Allow me to thank you for sharing your feelings on your recent stay at The St. Regis Florence and for such a nice review mark! Our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. Waiting to delight you...

Fort Salonga, New York
Reviewed 1 week ago

My husband and I stayed at the St Regis only for 2 nights but wish we were able to stay longer. The décor is absolutely stunning and the staff were great. The butler was fantastic and helped us with all the needs we needed. It was so easy with their WhatsApp app to ask them for assistance! It is close...

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Helpful?
Thank Kitmin2010
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Kitmin2010, We are delighted to read that you have truly enjoyed your days at our oasis of peacefulness and tranquility and were satisfied with the overall provided services. In particular, our Butlers are always available and continue to work for you even if you are away form the hotel. Need anything during your stay? Using WhatsApp, BBM, or iMessage our...

New York, NY
Reviewed 2 weeks ago

Hi All, I was in Florence for my cousin's wedding and the St. Regis Florence turned my destination wedding trip into a perfect dream I couldn't have dreamt for myself. Staff was accommodating, quick, thoughtful. Room/hotel/decor --- divine. I thought I knew what first class was, they taught me what it actually is. Such character. Special shout outs to Aldo...

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Helpful?
Thank Jocelyn M
St_Regis_Florence, head butler at The St. Regis Florence, responded to this review

Dear Jocelyn M, what other to say after reading your words, if not THANK YOU!!! I have shared your words with all the St Regis Florence staff, and we are all spoiled by your kind review. To exceed our guests expectations is our first mission and when we reach our goal it is so motivating for us! We are really...

Fairfax, Virginia
Reviewed 2 weeks ago via mobile

Had a fantastic vacation in Florence and stayed in the St Regis (premium deluxe room with river view). The room was great - tall ceilings, super comfortable bed and plenty of space for all of our luggage. The bathroom had a full size tub and separate shower. Both were exceptional. The shower came with a rainfall showerhead and great water...

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Helpful?
Thank srf3h
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear srf3hI, t is always a delight to read that our dear guests have enjoyed the Hotel's facilities, the service and the friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. We are glad we could woke-up you in the sweetest way is possible: with our care and attention...

Coral gables, Fl
Reviewed 2 weeks ago via mobile

Warm and inviting management.The best location in town. On a quiet square but within walking distance of everything. We has a suite facing the river and it was beautiful. The bathroom had double sinks and was appointed with everything u would need.The butler service was an extra treat. The hairdryer was very good !!!!! that is important !!!!! The breakfast...

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Helpful?
Thank Dale K
St_Regis_Florence, Head butler at The St. Regis Florence, responded to this review

Dear Dale K, allow us to thank you to have reviewed our hotel and to have chosen it as your home away from home when traveling in Florence. We are really happy to hear that you enjoyed all the services and comforts of our hotel, and please allow me to thank you for your sincere opinion regarding our Spa, it...

Reviewed 3 weeks ago via mobile

The St Regis in Florence has to be one of the classiest and most charming hotels anywhere. The decor is unique in its combination of antique pieces, furniture and paintings with incredible ambience and touch. The hotel is first class along with the best contemporary technology available. A unique stay in Italy. Highly recommended.

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Helpful?
Thank SilverBond
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear SilverBond, Most of all, please receive our gratitude for choosing our property and recommending it to the TripAdvisor community. Your amazing words leave us breathless: "The St Regis in Florence has to be one of the classiest and most charming hotels anywhere". Actually we all live with empathy the guiding values of St. Regis Brand and we are committed...

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Deluxe Arno - Florentine style (30)
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14/05/2017 15/05/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $747 - $3,169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#8 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
23 questions
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2 months ago
Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are the corner Arno view rooms or the Arno river view rooms.”
neverintown, 20 Apr 2017 | Read review
“View of the Arno river”
Kitmin2010, 18 Apr 2017 | Read review
“Personally like the rooms on lower floors”
Luxtvl, 4 Apr 2017 | Read review
“rooms that face the Arno are a sheer delight”
LMM1109, 30 Mar 2017 | Read review
“If possible an Arno River view room is a treat.”
YetiAspen, 19 Mar 2017 | Read review
5 of 5
TripAdvisor
US$759* /night
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Hotels.comUS$768
Booking.comUS$767
HotelQuicklyUS$944
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*Disclaimer
Prices are for 1 room, 2 adults
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