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    The St. Regis Florence

    Piazza Ognissanti 1, 50123, Florence, Italy
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    2017-12-03 2017-12-04
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    US$455
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    Traveller (914)
    Room & Suite (775)
    Dining (187)
    The Westin Excelsior Florence
    1,640 reviews
    #28 of 409 hotels in Florence
    0.1 km
     
    Santa Maria Novella Hotel
    1,701 reviews
    #31 of 409 hotels in Florence
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    Grand Hotel Minerva
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    #108 of 409 hotels in Florence
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    Overview
    • Excellent87%
    • Very good9%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “butler service” (125 reviews)
    “winter garden” (63 reviews)
    “arno river” (131 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (1,307)
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    11 - 15 of 1,050 reviews

    Reviewed 3 October 2017 via mobile

    As one would expect, St Regis strives to be perfect...the St Regis Florence surpassed any St Regis stay I've ever had. From check in to check out we were treated like royalty. Our family was upgraded to a magical suite (111) for being Platinum. Butler...More

    1  Thank Danielle R
    Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 7 October 2017

    Dear Danielle R, Your amazing words leave us breathless: "St Regis strives to be perfect...the St Regis Florence surpassed any St Regis...". Our Team never forget that parents need a little time out and to be pampered too, which is why we offer all the...More

    Reviewed 3 October 2017

    A true luxury hotel...if you have high standards, they will be exceeded. Location is perfect for foot access to all the important sites and shopping with a view of the river. The hotel accommodations, staff, atmosphere are beyond excellent. A truly outstanding hotel.

    1  Thank RJPPennsylvania
    Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 6 October 2017

    Dear RJPPennsylvania, We are honored and glad to read that we delivered to you on the St. Regis promise of an experience beyond expectation. Very much looking forward to your return visit, we remain with our best regards. Ombretta – The Guest Experience Manager

    Reviewed 2 October 2017

    My husband and I just returned from a fabulous Italian vacation this September, 2017. Our travel agent had booked the St. Regis Florence for us for September 9-11, 2017. After doing research and reading reviews on the hotel I decided to book at the Four...More

    1  Thank ymcdonne
    Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 7 October 2017

    Dear ymcdonne, First of all, we are sincerely sorry for the inconvenience you may have experienced. I hope that all the support we gave you demonstrate the sincerity of our words and the genuineness of our efforts in order to guarantee the refund that we...More

    Reviewed 27 September 2017

    St. Regis Rome was outstanding! but Firenze was totally disappointing. I was not welcomed as Platinum guest as the system could not pick up. Upgrade was not extended and overall, I wished I have chosen another hotel. My favorite city in the world but unlucky...More

    1  Thank trvlsoftend
    Response from StarwoodFirenze, Butler Supervisor at The St. Regis FlorenceResponded 29 September 2017

    Dear Travelalways01, Thank you for your review that we value as constructive feedback. After reading I am terribly sorry if we disappointed you and I wish to extend you my apologies if your stay with us did not meet the desired expectations. I would like...More

    Reviewed 22 September 2017 via mobile

    Wow. We've stayed in many luxury hotels around the world as Marriott and SPG Platinum members, but the St Regis Florence set a new high standard for us. Service was impeccable each time we had a request, the room was exceptional, the food was amazing,...More

    2  Thank kwebb10
    The Westin Excelsior Florence
    1,640 reviews
    #28 of 409 hotels in Florence
    0.1 km
     
    Santa Maria Novella Hotel
    1,701 reviews
    #31 of 409 hotels in Florence
    0.5 km
     
    Grand Hotel Minerva
    2,020 reviews
    #49 of 409 hotels in Florence
    0.4 km
     
    Grand Hotel Adriatico
    1,618 reviews
    #108 of 409 hotels in Florence
    0.2 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$451 - US$1,457 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Florence
    • #3 Family Hotel in Florence
    • #5 Spa Hotel in Florence
    • #5 Romantic Hotel in Florence
    • #11 Luxury Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Agoda, Booking.com, Hotels.com, Travelocity, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your The St. Regis Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The St. Regis Florence Hotel Florence ,
    • Florence Grand Hotel ,
    • Grand Hotel Florence
    Add Photo Photos
    Traveller (914)
    Room & Suite (775)
    Dining (187)
    Pool & Beach (4)
    Hotel & Grounds (572)
    Bathroom (57)
    Business Centre & Event Rooms (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Sponsored by:
    The Westin Excelsior Florence
    1,640 reviews
    .12 km away
     
    Grand Hotel Minerva
    2,020 reviews
    .41 km away
     
    Grand Hotel Adriatico
    1,618 reviews
    .16 km away
     
    Nearby Restaurants
    SESTO On Arno
    893 reviews
    .10 km away
    La Piccola Corte
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    .17 km away
    Trattoria dei 13 Gobbi
    2,868 reviews
    .17 km away
    Il Profeta
    947 reviews
    .12 km away
    Nearby Attractions
    Chiesa di Ognissanti
    213 reviews
    .10 km away
    Ognissanti
    96 reviews
    .08 km away
    Piazza Ognissanti
    49 reviews
    .08 km away
    San Frediano in Cestello
    41 reviews
    .20 km away
    Ask a question
    Questions & Answers
    eerickso
    4 November 2017|
    AnswerShow all 3 answers
    Response from Danielle R | Reviewed this property |
    Hi! To be honest, I’m not entirely sure. I had two rooms. The large suite overlooking Arno with balcony in second floor and a second room just off of the elevators. The second room was absolutely lovely, but markedly smaller... More
    1
    Vote
    Karen R
    13 August 2017|
    Answer
    Response from trevormom | Reviewed this property |
    You can get in the entry without a problem and there is an elevator but it is not a big one
    0
    Votes
    Sachin00
    31 May 2017|
    AnswerShow all 3 answers
    Response from Manisha B | Reviewed this property |
    Yes it has twin beds , best is to ask the hotel
    1
    Vote
    Room Tips
    "Ask for a room away from the housekeeping. They start early and they tend to let the door bang shut."
    Read review
    "Book premium deluxe room with view! Worth paying for the extra."
    Read review
    "Overlooking the river with balcony"
    Read review
    "higher floor with river view."
    Read review
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