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The St. Regis Florence

1,328 reviews
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Traveller (951)
Room & Suite (910)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(125 reviews)
“winter garden”(66 reviews)
“arno river”(132 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
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Reviews (1,328)Write a Review
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920
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28
14
5
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All reviewsbutler servicewinter gardenarno riverchampagne ritualbeautiful hotelpremium deluxe roombathroom mirrorconcierge deskluxury hotelsold worldwalk in closetfour seasonsbottle of champagneponte vecchiobeautiful roomour honeymooneach evening
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401 - 405 of 1,067 reviews
Reviewed 24 July 2015 via mobile

Had a nice 4 day stay at the St. Regis Florence. Everyone was being nice to our 1 yr. old toddler. Concierges were ok, not too helpful..but staffs at the door and in the Winter Garden were super wonderful. Property itself was gorgeous the room...More

1  Thank AroundTheWorld S
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear AroundTheWorld S, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. Looking forward...More

Reviewed 23 July 2015 via mobile

Great hotel. Great location along the canal. Impeccable service. The guys at the concierge desk are always willing to offer advice about restaurants and take care of things for you. The rooms are really nice too. The only negative that I noticed was that the...More

Thank SKUMich
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 27 July 2015

Dear SKUMich, Most of all, please receive our gratitude for choosing our property and recommending it! We are really pleased that you enjoyed your experience in our hotel and please allow me to thank you to let us know about the inconvenience you noticed in...More

Reviewed 21 July 2015 via mobile

Wow! Great location, gorgeous hotel, incredible service. Traveled with our 13 month old son. Upgraded us to Arno river view room and got butler service. They even brought my son a plate of cookies when I ordered him a glass of milk. Hotel is not...More

Thank rnbarone
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 25 July 2015

Dear rnbarone, Most of all, please receive our gratitude for choosing our property and recommending it ! We definitely look at welcoming you again, and doubling up our attention, care and level of service for your coming back! We will patiently wait for your return,...More

Reviewed 19 July 2015 via mobile

To commence our trip to Italy, we kicked off our stay at the St Regis in Florence. As soon as I walked into the hotel, I was kindly greeted, and as it was a very hot day, I was escorted to the bar and offered...More

Thank Maximum-Sun-Seeker
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 25 July 2015

Dear Maximum-Sun-Se..., we are really delighted to read such a beautiful review as yours is! allow us first to thank you to share your experience in our hotel with the web community and to express you our pleasure to know that you have enjoyed every...More

Reviewed 18 July 2015 via mobile

This hotel has it all! Excellent rooms to stay in very comfortable. The food is equally as good. Breakfast is unbelievable and the lunch was also very high quality. If you are looking for a high end hotel in Florence I definitely recommend staying at...More

Thank Benton S
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 19 July 2015

Dear Benton S, allow to thank yo first of all for your words and for recommending our hotel. We are really spoiled to read that you had a wonderful experience, enjoying everything during your stay. your satisfaction is our biggest satisfaction. Looking to welcoming you...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$475 - US$963 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$475 - US$963 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (951)
Room & Suite (910)
Dining (197)
Amenities (35)
Business Centre & Event Rooms (3)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
eerickso
4 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
13 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Sachin00
31 May 2017|
AnswerShow all 3 answers
Response from Manisha B | Reviewed this property |
Yes it has twin beds , best is to ask the hotel
1
Vote
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12345610
Room Tips
"Choose and Arno or Piazza view room."
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"River view room."
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"river views are wonderfuk"
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"Our room was 323. Overlooked the Arno. Very large room with very nice bathroom. Noise was not a factor in..."
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