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11/06/2017 12/06/2017
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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Savings alert: 16% below average rate
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Great Deal
          Traveller (881)
          Room & Suite (657)
          Dining (118)
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          • Average4%
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          Travellers talk about
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          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Airport Transportation
          Room Service
          Rooftop Bar
          Fitness centre
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Jun 11Jun 12
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (1,541)
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          631 - 635 of 1,541 reviews

          Reviewed 1 November 2013

          We stayed at The Westin Excelsior for our very first visit to Europe, more specifically to Italy. The staff was incredibly helpful, especially after we had missed the last train from Rome to Florence the night of our arrival. They were so understanding and sympathetic...More

          Thank ipablo1
          Response from Massimo B, Responsabile reception at The Westin Excelsior Florence

          Dear ipablo1, thank you for your words, which we have shared within the hotel! Whenever you will plan another trip to Florence, please feel free to contact us, we will be more than happy to be of a help again! Here is my personal email:...More

          Reviewed 29 October 2013

          PROS: good location, nice view on the river, OK rooms, OK restaurants and service. CONS: Very expensive for what you get :one room @ $ 550 FOR A NIGHT!!, breakfast not included...this is supposed to be a "luxury hotel" but there is no spa, the...More

          1  Thank Nadou123
          Response from VB_General_Manager, Direttore generale at The Westin Excelsior Florence

          Dear NadChicago, Please let us thank you for taking the time to share your feelings with us. We are deeply sorry to read that your experience has been so unsatisfactory. However we thank you for bringing to our attention all your concerns and your comments...More

          Reviewed 28 October 2013

          Absolutely beautiful hotel with elegant spaces and wonderful décor. We had a fabulous room facing the river and enjoyed it tremendously. Every detail was perfect and the staff was very friendly and helpful in every way. Sometimes walking in the public spaces, it feels like...More

          Thank Punkicoleman
          Reviewed 26 October 2013

          Good, rather old fashioned hotel. Staff very friendly, room clean and a good size ( if a little faded). A few niggles - phones not answered very quickly, they appeared to assume that we didnt want our linen changed unless we said we did. Our...More

          Thank SimonMcG1
          Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

          Dear SimonMcG1, Thank you for the time taken to post your review on Tripadvisor. First of all, please let me tell you that we are happy to learn that you appreciated our property and the staff. In particular, it is a pleasure to learn that...More

          Reviewed 24 October 2013

          Stayed for 1 night. The hotel is grand and traditionally furnished. We had a great room with a small balcony overlooking the River and downstream from the Ponte de vecchio. Breakfast was a small buffet in the dining room but the best dining experience has...More

          Thank iguana_9
          Response from VB_General_Manager, General Manager at The Westin Excelsior Florence

          Dear iguana_9, Thank you for having posted your comments also for the Westin Excelsior! We are truly happy to learn that we have been able to entirely meet your expectation! We do all our best in order to offer high quality service and to ensure...More

          The St. Regis Florence
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          984 reviews
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          949 reviews
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          Awards & Recognition
          Certificate of Excellence
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Laundry Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          • Price range
          • US$423 - US$1,751 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #19 Romantic Hotel in Florence
          • #19 Family Hotel in Florence
          • #20 Luxury Hotel in Florence
          • #30 Business Hotel in Florence
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 171
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Hotwire, Priceline, Agoda, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Italy >
          • Tuscany >
          • Province of Florence >
          • Florence >
          • Santa Maria Novella
          • Also Known As
          • The Westin Excelsior Florence Hotel Florence ,
          • Westin Florence ,
          • Florence Westin ,
          • Westin Excelsior Florence
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          Traveller (881)
          Room & Suite (657)
          Dining (118)
          Pool & Beach (3)
          Hotel & Grounds (552)
          Bathroom (54)
          Business Centre & Event Rooms (3)
          Family and Play Areas (2)
          Santa Maria Novella
          Santa Maria Novella train station welcomes the
          majority of the people arriving in Florence, which
          might explain the hectic pace. Commuters and tourists
          come across the constant hustle and bustle of the
          station before exiting, taking a few steps and
          stopping amazed in Piazza di Santa Maria Novella. It
          is impossible not to admire the the square, housing
          one of the most charming basilicas in Florence. The
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          Questions & AnswersAsk a question
          I am staying at your hotel Monday (May 22nd) and was wondering if you could assist with 7:30 pm reservations at Gullara restaurant in Rome. It was recommended by your concierge earlier in the week. My name is michael dufrene. The upcoming reservation might be under my wife's name which is Deidre Dufrene. Thanks and I look forward to your response. Mike
          18 May 2017|
          Response from VB_General_Manager | Property representative |
          Dear Mr. Dufrene, Thank you for having contacted us! Please let me inform you that it seems that your kind request concern the city of Rome. Kindly contact the Concierge directly and I am sure they will assist you... More
          Google Translation
          Possibly the Westin. August 28 to Sept. 2, 2017. My questions are: complimentary breakfast? And... may I sign up during the stay for day trips with your concierge or must those reservations be in advance? Bargino50026 San Casciano Val di Pesa, Firenze...is the Atinori Winery. What is the cost of a private car to the area mentioned, or is ther easy public transport, or a tour??
          6 April 2017|
          Response from Noemi C | Property representative |
          Dear Auntcyn, Thank you for contacting us. I would kindly ask if you can send me an e-mail with all the informations that you might need and I will inform the concierge about your requests. My personal e-mail is... More
          Google Translation
          I booked at your hotel for the end of december. Any suggestions for the new year's eve???
          21 October 2016|
          Answer Show all 4 answers
          Response from maisa79 | Reviewed this property |
          actually I didn't go to florence in Winter, Try l'muna restaurant. in via maffia.
          Room Tips
          "Rooms with a view of the river are beautiful"
          Read review
          "Get a room facing the river, 3 rd floor or higher"
          Read review
          "Try for a river view"
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          "Ask for a river view if you like - but the city rooftop views are also nice"
          Read review
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