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Hotel Cerretani Firenze - MGallery by Sofitel

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#120 of 422 Hotels in Florence
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Cerretani Firenze - MGallery by Sofitel
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131 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Cairanne, France
Reviewed yesterday NEW

Central location, with all Florence easily accessible on foot, pleasant welcome, well-fitted and comfortable room, good breakfast served with a smile, pretty good value for money for the location - overall a very good experience. Grazie!

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Helpful?
Thank Tim S
Oakham, United Kingdom
Reviewed 4 days ago NEW

Had a junior suite which was perfect. Lovely room, very clean and tidy and towards the back of the hotel so lovely and quiet. Location of this hotel could not be better, smack bang in the middle of the city, close to everything and only a 10 minute walk from train station. When we return to Florence this hotel will...

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Helpful?
Thank Deano-Oakham
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location. Your satisfaction is our priority and we are very happy to know you spent a nice moment with us. We are looking...

Sussex
Reviewed 5 days ago NEW

Have just returned from three nights at the Cerretani and have to say how pleased we were. The location is great just a short walk from the station, the famous sites and all the restaurants. The room and service we were given was fantastic and from the moment we checked in we were made to feel welcome. Room facilities included...

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Helpful?
Thank JJ_McClure
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear guest, I am extremely thankful to you for this marvellous feedback! I thank you for mentioning into details you very satisfactory experience throughout the different departments in the hotel. Our bar Michelangelo is indeed much appreciated by both our in house guests as well as by our loyal Florentine guests. I also thank you for pointing out Salvatore who...

Cheshire, United Kingdom
Reviewed 3 weeks ago

Stayed here for our honeymoon in September 2016. The first room we were given was very spacious but unfortunately through the window we could only see a service staircase. As we were staying for 10 days I felt it would be a bit claustrophobic so we asked to change rooms. We were shown an alternate room on the front of...

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Helpful?
Thank mugs
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at our Hotel. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next...

San Francisco, California
Reviewed 4 weeks ago via mobile

Our family of four with kids ages 10 and 11 stayed at this hotel for 5 nights in June. We had two rooms, on the same floor, but the rooms were not even close to each other which was a little annoying. One of the rooms had 2 queen beds and was extremely spacious, but was also very dark. Our...

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Helpful?
Thank CosmoD1124
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear guest, We are delighted to know that you had a good experience at our Hotel, that you enjoyed our central location and our very comfortable bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story. We look forward to welcoming you again soon. It will be our...

Reviewed 24 January 2017 via mobile

This hotel was great, great staff great location. The room was pretty modern bed was hard though. Nespresso machine was a great bonus. Close to all shops and restos and Duomo. Taxi was 24 euro fron airport flat rate plus 1 euro per bag. Staff were exceptional more than willing to help. My only problem was the hotel lobby when...

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Helpful?
Thank Waxmanloilee
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, I thank for your pointing out many of our assets here at our Hotel. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. Please rest assured I will discuss the smell issue with the Engineering Director to avoid future occurence. Once again I...

Neath, United Kingdom
Reviewed 15 January 2017

The planned trip was to celebrate my wife's birthday and was our first visit to Florence. We picked the Hotel Cerretani Firenze due to its central location and because it is a MGallery Hotel - a group I know from past experience. We weren't disappointed. The hotel lived up to expectations - clean and comfortable and with excellent service from...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter N
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Mr. Peter, Thank you for taking the time to tell us about your experience at our Hotel during your first trip in Florence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Birmingham, Michigan
Reviewed 12 January 2017

This hotel has new, modern, and clean rooms, a great central location, and terrific breakfast. But I will always seek out this brand of hotel in the future because of its impeccable customer service. One of my family members left her wallet in the room when we checked out, including her trip spending money. The hotel found the wallet, locked...

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Helpful?
Thank 770turco
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, The team and I felt very proud while reading your extremely positive feedback. We were truly glad to provide you with our high level of services. We love to indulge all of our guests and we do it in a genuine way. We all look forward to welcoming you back soon. Best regards Mr. Gianluca Tintori General Manager

Reviewed 11 January 2017

What a wonderful surprise to enter a fully remodeled Italian palazzo who has kept touches of classic elegance throughout. The room was by far the nicest during our European holiday. So spacious and modern. The bathroom was luxurious, just perfect. The breakfast buffet is phenomenal and so is the service and staff. Everyone is courteous and friendly. It's within walking...

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Helpful?
Thank PatriciatheViking
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Patricia, I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it. Indeed we pay special attention into details which are not as a matter of fact. Everything is important when you are away from home. We were delighted...

Phoenix, Arizona
Reviewed 5 January 2017

This hotel is ideally located and due to its recent renovation, is absolutely beautiful. The interior design is modern, cool vibe and clean lines. The buffet breakfast is the best we had on our trip to Italy over December/Jan 2016/2017. Never stayed at an MGallery hotel but will again. If you are familiar with Accor properties then this is a...

Review collected in partnership with Accorhotels.com
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Thank MSFAZ
MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, It was lovely to read such positive a feedback as yours. Thank you for pointing out the lovely breakfast served to you in our restaurant Il Patio. We proud ourselves in offering the freshiest seasonal products on the market. We try and provide an excellent service to all of our guests and I thank you for pointing this...

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
In the Heart of Florence, between the Cathedral and the Basilica of Santa Maria Novella, it is the prestigious Hotel Cerretani, ideal starting point to discover the wonders of the city. Cerretani Firenze is the perfect base for a cultural trip in the beautiful country in the footsteps of Donatello, Botticelli, Leonardo da Vinci and Michelangelo. Located near the Duomo, the Medici Chapels and the Basilica of Santa Maria Novella, this hotel, which boasts 500 years of history, it will take a leisurely stroll to the Ponte Vecchio and the Boboli gardens. The palace of the XVI century, was born as a former home of a wealthy Florentine family, the Family Carnesecchi, still offers its unchanged facade chamfered in the architectural style of the time and the beautiful staircase in Liberty style, enriched with precious mirrors of a more recent past; tangible evidence of the historicity of the place. The Bar 'Michelangelo', intimate and welcoming environment, is ideal to taste the famous wines produced in the Tuscan territory accompanied by delicious meats and delightful cheeses. ... more   less 

Additional Information about Hotel Cerretani Firenze - MGallery by Sofitel

Address: Via Dei Cerretani 68, 50123, Florence, Italy (Formerly Cerretani Firenze)
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $207 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cerretani Firenze - MGallery by Sofitel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cerretani Firenze Hotel Florence
Sofitel Hotel Florence
Sofitel Hotel Firenze
Sofitel Florence
Florence Sofitel
Hotel Style:
#6 Green Hotel in Florence
#71 Business Hotel in Florence
#72 Luxury Hotel in Florence
#88 Romantic Hotel in Florence
#116 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cerretani Firenze - MGallery by Sofitel staff and other travellers.
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Oliver, British Columbia, Canada
houston
7 months ago
United Kingdom
9 months ago

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Questions? Get answers from Hotel Cerretani Firenze - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't face the main street, via Cerretani so it's always quiet.”
 of 5 bubbles PatriciatheViking, 11 Jan 2017 | Read review
“Ask to stay in the rooms accessed by the rear elevators for a quiet stay. There are only 6 rooms per floor in that section.”
 of 5 bubbles sushi1232016, 19 Sep 2016 | Read review
“Check wifi when you enter room”
 of 5 bubbles Cloverinboca, 22 Jul 2016 | Read review
“The superior rooms are beautiful”
 of 5 bubbles ShivvieAng, 16 Jul 2016 | Read review
“Some rooms barely has light though they have two windows. To choose well.”
 of 5 bubbles ThegilaniAK, 19 Jun 2016 | Read review
5 of 5