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Hotel Rivoli

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#66 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Rivoli
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1,482 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Bendigo, Australia
Reviewed 3 days ago NEW

My wife and I spent 10 nights in Rivoli in January 2017; we are in our late 60s; we loved Rivoli - and we loved Florence too; staff at the hotel were pleasant and helpful; breakfasts were excellent; Rivoli is within walking distance of many major attractions - we like churches, galleries, museums - and we walked *everywhere* for our...

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Helpful?
Thank TMMills
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, it is a real pleasure for me to read tha you had a nice stay in our house. Really glad that you appreciated our attentive service and our breakfast. The Rivoli Boutique Hotel offers it's services from over 50 years and during this long period we have improved our services in order to satisfy and guarantee the best...

Friendswood, Texas
Reviewed 4 days ago NEWvia mobile

Stayed here in a last minute trip to Italy! Staff was very helpful- my sister needed a doctor and they were able to contact one who came to the hotel! The room was a nice size - the beds were twin but very comfortable! Breakfast was also nice with a good selection. The hotel is walking distance from the train...

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Helpful?
Thank donatpam
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, I'm really glad you reported a very good experience at tha Rivoli Boutique Hotel. We are always very happy to help our guest and try to let them have all the assistance needed. Our Housekeeping staff then, takes very good care of the rooms and offers the best in cleaning and comfort in all the rooms. Breakfast, with...

Reviewed 5 days ago NEWvia mobile

My husband and I stayed here when we traveled for Piti uomo 2017. It's location is brilliant and we walked to the fair everyday. It's also close to santa Maria novella station and pretty much walking distance. That really helps if your coming from another city in Europe and coming in by train! It is a quant place and family...

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Helpful?
Thank simrithar
Brooklyn NYC
Reviewed 1 week ago via mobile

This is a pleasant hotel, close to the train station and near to shopping, restaurants and cinemas, however, we stayed there in winter and our bathroom was unheated. When we arrived, the first room that we were booked into had an exceedingly small bathroom and seemed noisy. The second room that was offered to us had a bathroom that made...

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Thank LuchinoBrooklynNYC
Moscow, Russia
Reviewed 1 week ago

Very usefull location - very close to railway station and 5 minuts from historical center of Florence! I and my wife visited this hotel 2 years ago and have returned again in January 2017 Fine stuff,fine rooms,fine serviec.

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Thank amados777
Rhodes Town, Greece
Reviewed 2 weeks ago

Value for money right at the centre of Florence. Very cosy and very comfortable hotel. Nice people at the reception and everywhere. Also the breakfast is excellent with a variety of choices. Definitely a right place to have as base in Florence.

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Thank Andreas G
Denver, Colorado
Reviewed 3 weeks ago

This is a quaint hotel with a good location. The rooms are relatively large and very clean. The staff are friendly and helpful with touristy stuff, like booking advance museum tickets. The complimentary breakfast is sufficient. There are tons of restaurants and shops within a short walk and we only needed to use a cab a couple times while we...

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Thank Americantourist261
Norwich, United Kingdom
Reviewed 4 weeks ago

As this trip was to celebrate our 40th Wedding Anniversary I'd 'phoned to let them know. Whether this meant that we'd received preferential treatment I don't know. Our room was one of some that had recently been refurbished and was very nice with it's own little patio area. The entire hotel was charming and the staff both friendly and helpful....

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1Thank TerrySymonds
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Ms Terry, I'm so glad you enjoyed your stay at the Boutique Rivoli. It has been a pleasure to upgrade you to one of our most romantic, quiet and comfortable Balcony room. Choosing the Rivoli for your celebration has been a grat honour for our House. Thanks for all the nice words spen t on us and for writing...

Beijing, China
Reviewed 4 weeks ago via mobile

The 500 year-old spring in the lobby and the Christmas decorations were spectacular. The mattress was uncomfortable and rolled around if you leaned against the headboard. The service of the concierge was helpful and they provided a boxed breakfast when we had to leave early one morning. Great location and decent restaurant.

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Thank laundrylister
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, thanks for the nice comment left here for other travellers. I asked housekeeping to check all mattresses and let me know if they will find we will shurelyu change it ! Suggestions are always welcome to improve our servicecs to let our guest have a perfect stay at the Boutique Rivoli. Hoping to welcome you during your future...

Reviewed 5 weeks ago

Right around the corner from the train station, this hotel is perfectly suited for a short stay in Florence. The staff is friendly and efficient, the rooms are perfectly appointed, and the location works for everything. And so pretty inside! And the price is right!

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Thank feiden
DirezioneRivoli, Responsabile reception at Hotel Rivoli, responded to this review

Dear Guest, glad having been "perfect" for your stay in Florence. Hope to welcome you again at the Boutique Rivoli, best regards,. Daniele Torrini Resident Manager

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 

Additional Information about Hotel Rivoli

Address: Via della Scala 33, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $138 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rivoli 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rivoli staff and other travellers.
11 questions
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Questions? Get answers from Hotel Rivoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask foe a room with a balcony or terrace.”
 of 5 bubbles TerrySymonds, 25 Dec 2016 | Read review
“Family rooms were comfortable”
 of 5 bubbles michemmy, 5 Dec 2016 | Read review
“Courtyard upper rooms”
  • Room and balcony
 of 5 bubbles annelizabeth1200, 22 Nov 2016 | Read review
“We had room 406 which was perfect for us, it overlooked the lovely courtyard and Jacuzzi. The bed was very comfortable and spacious. All room facilities advertised were accurate.”
 of 5 bubbles ianhB2367HZ, 5 Nov 2016 | Read review
“Rooma at the rear are quiet”
 of 5 bubbles 932berylc, 3 Nov 2016 | Read review
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