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Hotel Machiavelli Palace

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Traveller (375)
Room & Suite (473)
Dining (29)
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Overview
  • Excellent18%
  • Very good42%
  • Average25%
  • Poor9%
  • Terrible6%
Travellers talk about
“train station”(111 reviews)
“via faenza”(7 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,324)
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122
236
140
51
40
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All reviewstrain stationvia faenzawithin walking distancemain stationaround the cornerexcellent locationconvenient locationthird floorsan lorenzocroissantscentral marketminute walk to the duomoroof terracebreakfast was includednice breakfastthe air conditioningsmall hotel
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11 - 15 of 589 reviews
Reviewed 4 weeks ago

Couldn't get our air con to work either so gave up. Roof top terrace, a major factor for booking this Hotel, was closed and we were not told when booking. There was a small unkempt patio on floor 3 but it was far from appealing...More

1  Thank SueEllenBude
Response from infoU3537QQ, Responsabile relazioni con la clientela at Hotel Machiavelli PalaceResponded 4 weeks ago

Dear Sue, we apologize for every trouble you had in your stay. Our hotel has a rooftop terrace with an epic view of the city, but of course we may not open it when it rains and with under strong wind. Unfortunately the building next...More

Reviewed April 19, 2018 via mobile

Currently staying here and it’s such a disappointment. My mother and I booked here for a weekend away and couldn’t be more disappointed. After reading poor reviews before we left the UK I called the reservations team to check a few facts.... the air conditioning...More

Thank Emma S
Response from infoU3537QQ, Responsabile relazioni con la clientela at Hotel Machiavelli PalaceResponded 5 weeks ago

Dear Emma, we apologize for every inconvenient you found at Machiavelli. Especially, we apologize that my collegues weren't polite as they must always be. Our rooms are not all the same. We have standard and superior rooms. I take advantage of your review: our superior...More

Reviewed April 17, 2018

No air conditioning in high temperatures last week. So uncomfortable we couldn’t sleep at night. By day there was building work going on from early morning until evening, even on Sunday. Walls really thin, could hear family in next room with baby crying during the...More

1  Thank 1785rene
Response from infoU3537QQ, Responsabile relazioni con la clientela at Hotel Machiavelli PalaceResponded 5 weeks ago

Dear Sir/madame, we apologize for any inconvenient you found at Machiavelli. Last week we had chilly temperature in night, and it would be a really waste the use of air conditioning. We even had guests who asked for a blanket. Roof terrace is now open,...More

Reviewed April 9, 2018 via mobile

The hotel is currently undergoing refurbishment works which they conveniently forgot to mention when we booked! The works meant we had no access to roof terrace, one of the reasons we booked the hotel! It also meant that we were woken up both mornings of...More

3  Thank Martin M
Response from infoU3537QQ, Responsabile relazioni con la clientela at Hotel Machiavelli PalaceResponded April 16, 2018

Dear Martin, we apologize for all the inconvenients during your stay. I am deeply sorry for these problems but the law in Italy is very strict, and we may not switch on the air condition until the Florence municipality allows us to do. The week...More

Reviewed April 9, 2018

The hotel was very good, rooms were clean and tidy and when asked if we could have a room with a bath instead of a shower they accomodated this and moved our things too. The staff service was excellent and very friendly in all areas.

Review collected in partnership with this hotel
1  Thank juliecarter1961
Response from infoU3537QQ, Responsabile relazioni con la clientela at Hotel Machiavelli PalaceResponded April 9, 2018

Dear Julie, we thank You so much for Your kidn review. We are very glad You had a nice and pleasent stay at Machiavelli, especially about the cleanness of the room and our staff. Best regards

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About
Amenities
Top amenities
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$113 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (375)
Room & Suite (473)
Dining (29)
Pool & Beach (1)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
Ask a question
Ron S
March 4, 2018|
AnswerShow all 3 answers
Response from infoU3537QQ | Property representative |
Hello from Machiavelli I kindly ask if you may please send your details (booking number, check-in date) to our e-mail address, so that we may see if we may meet your expetation. Best regards marcello
0
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Google Translation
Ron S
March 3, 2018|
AnswerShow all 2 answers
Response from Ron S |
Hi there thank you for your Reply it is appreciated Although the bed set up is as mentioned .. is it possible for 4 singles in place ( as im a large person ) and a double would not truly allow for room of another person in... More
0
Votes
Shameer M
February 14, 2018|
Answer
Response from infoU3537QQ | Property representative |
Hello from Machiavelli I apologize, but for italian law, 6 yo child may not share the bed with parents. Must have another bed. Supplement will be 30 e for the quadruple room. Hope this helps regards
0
Votes
Google Translation
Room Tips
"Rooms at front with balcony are worth the extra and are not noisy."
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"Front rooms overlook the street which is very noisy late into the night."
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"The noise level from the street is minimal. The balconies provide an extra bit of luxury"
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"Lift available to all floors"
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