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Grand Hotel Baglioni Firenze

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Grand Hotel Baglioni Firenze
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2,046 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Atlanta, Georgia
Reviewed 4 days ago NEW

The location of the hotel was perfect. It is right near the train station (there is an underground tunnel you can take that spits you out in front of the hotel). It is a quick walk to the Duomo. Breakfast was included and had the usual (eggs, cereal etc). The view of the city was amazing during breakfast. You must...

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Helpful?
Thank jackie1997248
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear jackie1997248, We are delighted to learn that you enjoyed your recent stay at the Grand Hotel Baglioni and we would like to thank you for taking the time to share your experience on Tripadvisor. Regards

Reviewed 1 week ago via mobile

Recently visited Hotel Baglioni - Great location of the hotel in the train station, middle of the city. Nice and spacious rooms, clean and tidy hotel. Great options at the breakfast. Recommend to visit.

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Helpful?
Thank Anvar K
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Anvar K, thank you for sharing your experience with us. We hope you will come to visit us again one day. Best Regards

bristol
Reviewed 1 week ago via mobile

We only spent one night in Florence and this hotel during our Italy road trip. We took advantage of the valet parking which went smoothly, check in was fast and we were advised that they had upgraded our room. Not sure what the upgrade was to be honest, when we arrived at our room it was the same as what...

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Helpful?
Thank cala34uk
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear cala34uk, thank you for your comment: I will make sure it will get to all our staff. After your words I am sure I will see you again at the Grand Hotel Baglioni when I will be more than happy to thank you in person. Regards

Reviewed 2 weeks ago via mobile

Just arrived yesterday. We were given a smaller room with 2 beds on our anniversary. We went to front desk and asked for one bed we were immediately upgraded to a beautiful suite. They also brought us a bottle of wine for our anniversary. This hotel is so centrally located minutes from the train station. The hotel exudes charm and...

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Helpful?
Thank Maria V
BaglioniHotelmanager, Responsabile reception at Grand Hotel Baglioni Firenze, responded to this review

Dear Maria V. I am so happy to know that our false start did not spoil the rest of your stay. Thank you so much for your beautiful review, it is always a pleasure being part of such occasions and we are proud we contribute to make it special. Regards

Reviewed 2 weeks ago via mobile

The rooms are extra large and bed & pillows are very comfortable. They turned off the air conditioning after October but have large windows that can be opened. The staff was very friendly and welcoming. The breakfast is also good. It is located across from the train station and subway.

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Helpful?
Thank Lovetotravelnancy
BaglioniHotelmanager, Responsabile reception at Grand Hotel Baglioni Firenze, responded to this review

Dear Lovetotravelnancy, thank you so much for your words of apreciation, we will be more than happy to welcome you again if ever make it back to Florence. Best Regards

Bali, Indonesia
Reviewed 4 weeks ago

Was a last minute booking but so glad we did. Firstly it's opposite the train station and the underground walk way makes it so easy to access. Also easy walk to all the main tourist spots ie 10 mins to Ponte Vecchio. our bathroom was huge and beautiful, white tiles and stainless fittings. good hot water. Enormous bed in our...

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Helpful?
Thank Kuta53
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Kuta53 I would like to thank you for having spent some of your time to leave your precious comments on our Grand Hotel Baglioni. I am very glad to hear that you enjoyed the Hotel style and its services. Staying in our Hotel it’s also like a dive through the Italian and florentine history, just think that all those...

Casale Monferrato, Italy
Reviewed 4 weeks ago via mobile

Didn't stay here for the night but we organized the events of management meeting here. Worst experience in my life. First day... No organization whatsoever from the hotel. I can list a few things. No signs of the meeting in front of the meeting room. Noone tells the break is ready and where. Noone checked the water in the room...

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Helpful?
Thank patboonya
BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review

Dear Patboonya, I am deeply sorry for what occurred during the meeting you organized. It really looks like we did not match your legitimate expectations but I am happy to know you appreciated our effort to make it up some how. I hope you will believe me that we do provide high quality services in our congress centre although many...

Reviewed 4 weeks ago

First things first. This ideally located hotel is STUNNING. From the lobby to the hallways to the rooms, everything just looks absolutely incredible. Upon entering this well looked-after building, it is like stepping backward in time and whole place just feels like a classy establishment. The room itself was beautiful between the fabric lampshades and old wooden window shutters to...

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1Thank Jay K
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Jay K, I am delighted by your review because it seems that you understood our efforts to keep the original taste of this place which is not easy at all. I am sorry you felt we did not do anything for the smeel situation because we are constantly working on that despite the origin of the problem is within...

Canberra, Australia
Reviewed 4 weeks ago

This is a beautiful old hotel and you can't expect it to be all mod cons. We found the staff to be very helpful and the roof garden is gorgeous for pre-dinner drinks. The wait staff for the roof garden were delightful. Marco behind the bar and Francesca our waitress. Nothing was too much trouble for them and we celebrated...

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Helpful?
Thank 316JaneG
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear 316JaneG, it's wonderful to find out our effort were noted and apreciated. Thank you so much for sharing with everyone such a nice review. We hope we will have other chances to meet you. Best Regards

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

We traveled to and from Florence by train and could not have found a more convenient hotel, given that it is located just at the exit from the shopping area at the train station. It was also handy to everything you want to see as a tourist. The room and bathroom were clean and the breakfast buffet was very good....

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Helpful?
Thank kim j
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Kim J, I am glad you found us comfortable and convenient dspite the nuiance with the temperature. Thank you so much for your review and for the comprehension of the unusual situation. See you!

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 

Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Dell'Unita' Italiana 6, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $173 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#64 Luxury Hotel in Florence
#77 Business Hotel in Florence
#103 Family Hotel in Florence
#142 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Baglioni Firenze staff and other travellers.
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Questions? Get answers from Grand Hotel Baglioni Firenze staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told the view room overlooking the Basilica on 4th floor was small and they offered to upgrade us to a lower floor”
 of 5 bubbles Kuta53, 4 Nov 2016 | Read review
“the fourth floor provided a good view, however the top floor breakfast room has a spectacular view of the Duomo and surrounding hills.”
 of 5 bubbles Jhelt53, 31 Oct 2016 | Read review
“Ask for a room that opens on the enclosed courtyard - eliminates noise from street.”
 of 5 bubbles 227NancyS, 29 Oct 2016 | Read review
“Request a terrace room”
 of 5 bubbles Serenity-Roma, 16 Oct 2016 | Read review
“get a room with a terrace”
 of 5 bubbles JanN569, 3 Oct 2016 | Read review
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