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Hotel Restaurant La Scaletta

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#48 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Restaurant  La Scaletta
Hotel Restaurant  La Scaletta
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1,246 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Reviewed 3 days ago NEWvia mobile

Unfortunately we visited Florence in winter . Was very cold that we could not enjoy the terrace sitting-view . However , the staff were very kind and helpful , location is perfect . I am coming to Florence this summer and definitely i will book in La Scaletta again . I highly recommend it .

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Helpful?
Thank Muath A
moscow, russia
Reviewed 3 days ago NEW

Room is nice, location is great, people on reception are cool and helpfull. They will help you with luggage - just ask (you will need it, trust me). View from the roof is amazing! Navigation in hotel between floors is not very simple - many tourists write it and this is true. My only advice - do not eat breakfast...

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Thank maxim_dronov
Reviewed 3 days ago NEWvia mobile

Hotel has a really good location just a few minutes along from the ponte vecchio. Staff are friendly when approached and helpful. Nice outdoor terrace with rooftop views. Only complaint is that on day two my room was cleaned and restaurant wasn't open (seasonally open) which was ashame. I would recommend a stay here. Be prepared to climb stairs or...

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Thank Omara N
Reviewed 1 week ago via mobile

My favorite hotel in the whole world!!! Fabulous staff, the location and the rooms are the epitome of perfection The view from the elegant upper balcony restaurant and bar is more than breathtaking. I find myself daydreaming of being at that lovely place above Firenze. The bartender was friendly, cute and generous with the limoncèllo. Til we meet again ,...

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Helpful?
Thank Nicolette S
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. N., Thanks so much for your kind review, it's such a pleasure read your kind words. Every time that our guests feel home in our Hotel means that we did our "job" perfectly. We look forward to welcome you again in the future and the bartender will offer you another shot of limoncello =) All the Best!

Montreal, Canada
Reviewed 2 weeks ago

We were able to find this charming hotel with only vague directions. It's easy to find, just off the Ponte Vecchio in Oltarno. First impressions of the staff held through our 4-night stay. They were helpful, accommodating and welcoming with every interaction. Unasked, they even provided a surprise birthday cake for my friend's birthday while we were there. They gave...

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Helpful?
Thank StephanieT7
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. S., Thank you very much for your kind review, it has been a pleasure welcome you and your friend in our Hotel. We are glad that you appreciate the birthday cake made for your friend's birthday and we are glad that you enjoyed the service provided by the staff and the amazing view from our panoramic terraces. We...

Reviewed 5 weeks ago via mobile

We are staying here for 4 nights, im writing this on the third night. Hotel is a bit different; reception is on the top floor. You get up by taking 97 steps or the smallest lift you ever saw. It takes 2 persons at a time, but I would say its romantic; you are so close you can spend time...

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Helpful?
Thank Leonardo M
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. L., Thanks so much for your kind review, we are glad that you enjoyed the service provided by the staff, our location and breakfast; thanks for the advise about the eggs, we'll report it to the breakfast staff so they can be more careful when they cook them. We are glad that you found our small lift romantic...

Hilliard, Ohio
Reviewed 14 December 2016

Hotel La Scaletta is in the Oltrarano district of Firenze, just a few steps off of the Ponte Vecchio. I have stayed here every December for many years. The rooms are very clean, comfortable and roomy. The hotel is situated in a large building on many different levels. The very small elevator/lift is a bit slow and antiquated, but serves...

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Helpful?
Thank MrSnow
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. S., Thank you vey much for your kind review, it has been a pleasure welcome you back in our Hotel and we'll try to improve the wi-fi signal so everything will be perfect. See you next time. All the Best!

Reviewed 7 December 2016

Excellent all round, really --- with the addition of fantastic terraces with views over the Boboli grardens and Florence more generally. If you have the good-value-for-Florence breakfast be sure to ask for a double espresso americano from the kitchens if you are used to decent morning coffee. (Don't be led astray by any waiterly assumptions that non-Italians might prefer the...

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Thank Barnabas P
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. B., Thanks so much for your kind review, we are glad that you enjoyed your stay in our Hotel and we agree with you about the coffee; please ask to Janneth and Patrick for a REAL espresso and cappuccino and use the machine in the breakfast room only for hot chocolate and hot water for tea. Hope that...

Reviewed 6 December 2016 via mobile

The hotel is on top of a building, seems a little strange but the rooms are spacious, comfortable bed and clean. Good for family, some rooms have 3 beds. They have bell boy to help you with all the luggages.Staff are 4 hours, friendly, knowledgeable. We rented a van for 6 and they also have valet parking service (35 euro...

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Thank Rojanayol
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. R., Thank you very much for your kind review, it has been a pleasure welcome you and your small group in our Hotel, we are glad that following the driving directions written in the booking confirmation you reached us with no problem and we are glad that our valet parking service has been useful. We are glad as...

Reviewed 5 December 2016

Excellent service and location. Yummy breakfast. Despite being in remodeling, our stay was very comfortable and personal was always attentive to our needs. Walking distance to main attractions. Charming hotel.

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Helpful?
Thank Natalia A
Sara R, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. N., Thank you for your nice review. Customer satisfaction is our gol and we are glad that everything has been perfect during your stay in our Hotel. Hope to welcome you again in the future we wish you, All the Best!

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Staying in Pitti

Neighbourhood Profile
Pitti
Pitti is a neighborhood characterized by art and history. Renaissance architecture such as Pitti Palace, which houses five museums alone, introduces visitors to the green lungs of spectacular Boboli Gardens. Any visitor can wander through statues, fountains, and panoramic viewpoints. Around the garden, treasures like the Museum of Natural History of the Specola and Villa Bardini guide guests through Florence as the cradle of the Renaissance. End the day with an aperitif in Piazza della Passera or the more romantic Forte di Belvedere, which offers an amazing panoramic view of the entire city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more   less 

Additional Information about Hotel Restaurant La Scaletta

Address: Via Guicciardini 13, 50125, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Pitti
Price Range: $96 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Restaurant La Scaletta 3*
Number of rooms: 14
Reservation Options:
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Hotel Style:
#38 Family Hotel in Florence
#41 Business Hotel in Florence
#43 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Restaurant La Scaletta staff and other travellers.
17 questions
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New Jersey
7 months ago
London, United Kingdom
8 months ago
Gt Barrier Is

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Questions? Get answers from Hotel Restaurant La Scaletta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms have views, some don't... ours (no 35) didn't, but we didn't mind”
 of 5 bubbles 768barnabasp, 7 Dec 2016 | Read review
“Consider requesting a room more central to the lobby for better wifi service”
 of 5 bubbles 13AnnD13, 26 Nov 2016 | Read review
“The room with the painting on the ceiling was the best!!!!”
 of 5 bubbles allid6889, 24 Oct 2016 | Read review
“Forget the location and stay at another hotel”
 of 5 bubbles 139nics, 14 Oct 2016 | Read review
“Don't pay up for garden view...only saw rooftops”
 of 5 bubbles MichaelS989, 3 Oct 2016 | Read review
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