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Hotel Diplomat

CancelonUS$174*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$309*
US$174*
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US$207*
US$207*
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Hotel Diplomat
Hotel Diplomat
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206 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Reviewed 6 days ago NEWvia mobile

It has a great location which is close to the train station and Sita bus terminal. There are lots of self service laundry shop nearby. This helped me a lot for my 2-week stay in Italy! :) The interior is stylishly decorated. Rooms are well equipped. The building has two lifts and I had hardly ever waited for more than...

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Helpful?
Thank Ip I
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Location is across street from Florence SM Novella Station. Walking distance to main tourist attractions. Clean room. Big balcony area but dusty (anyway, we didnt use it). Breakfast average. Overall is good.

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Helpful?
Thank Fay_3306422
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Dear Guest, we thank you very much for your choice and for your kind report. We hope to welcome you again in our Hotel. We wish you a nice day. Kind regards D.Bardelli - Resident Manager

Monterrey, Mexico
Reviewed 2 weeks ago via mobile

When I saw the photos and read the reviews of this hotel I booked it immediately. It seemed to have what I wanted and sure it does. It is conveniently located across Stazione Santa Maria Novella, and within walking distance of Mercato Centrale, Duomo, Uffizi Gallery, Academia Gallery. The hotel staff is very helpful and nice. The rooms are nicely...

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2Thank Monica M
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Kind customer, It is with pleasure that we read your comments about your experience at Hotel Diplomat. We are very glad that your expectations have been met and that you have spent a pleasant stay with us. In the hope that we can still have as our customers, we thank you and wish you a happy day. Daniele Bardelli -...

Kansas City
Reviewed 3 weeks ago via mobile

The hotel's exterior is not attractive, but it is quite modern and nice inside. The staff was very pleasant and the bartender was very patient with our large group. The train/ bus terminal is directly across the street with many shops, restaurants and historical sites within walking distance.

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1Thank RondaKansasCity
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Dear Customer, We are very glad that your experience at Hotel Diplomat was pleasant and that you enjoyed our services and our staff. In the hope of being able to still have as our customers, we thank you very much for your choice and we send you our sincere greetings. Daniele Bardelli - Resident Manager

Reviewed 3 weeks ago

Easy, convenient location across from railroad station, walking distance to Duomo, and only three blocks to car rental agencies. It worked great for our short visit and transfer of transportation from rail to automobile.

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Helpful?
Thank Clayton S
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Dear Mr. Clayton, We are very glad that your experience at Hotel Diplomat was pleasant and you appreciate our position and our services. In the hope to welcome you again, we send you our best regards. Daniele Bardelli - Resident Manager

Alimos, Greece
Reviewed 20 April 2017

Placed in a strategic position near central station and santa maria-novella church,with decent and clean rooms, maybe with one of the better breakfast i `ve ever seen in a 4* hotel and all this in a economic price,you can`t ask more.Also,a few hours after my check in i` ve been asked via mail if i was needing something.After my response...

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Helpful?
Thank Nicola P
GuestRelatManager, Responsabile reception at Hotel Diplomat, responded to this review

Dear Mr Nicola, Thank you for taking the time to share a lovely review about your recent experience at the Hotel Diplomat, we are glad to note that you had a great stay. Your opinion is very valuable to us, and it will surely be extremely useful for other travelers. Looking forward to welcome you soon again we send our...

London, United Kingdom
Reviewed 12 April 2017 via mobile

Stayed during conference over a few days and had an excellent stay. Ideal location, close to all the sites, restaurants and markets. If your travelling by train from Pisa the hotel is literally across from the station. The rooms are a good size and quiet, with friendly staff and housekeeping. The breakfast is amazing, a great choice to suit most...

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Thank Sun-Seeker-Sun-Lover
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Kind Client, Thank you for choosing us and we are very happy to read that you were satisfied with our services. We have taken note of your suggestions that will help us improve. We hope to host you soon again, we send you greetings from all the staff and management. Daniele Bardelli- Resident Manager

Santorini, Greece
Reviewed 9 April 2017

Walking distance from Duomo, Arno and highlights of Florence. Next to the station. The staff was very kind and helpful. Good quality of linen and towels, bath amenities included. Beautiful rooms, nice urban design. Delicious breakfast. Parking available with extra charge (30euro per day) Minus : Had to stay with closed window due to constructions on the side of the...

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1Thank OliviaG2110
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Dear Guest, Thank you for choosing the Diplomat Hotel for your stay in Florence and we are very happy to read that you were satisfied with our services. Please note that now the mattresses were all put new and that the construction of the building near us are now finished. We hope to host you soon again, we send you...

Reviewed 6 April 2017 via mobile

We stayed here in March this year and were very lucky to have good weather. The hotel is right opposite the station and super close to tram stops. Lots of restaurants and cafes in the vicinity. The rooms are spic and span. The breakfast layout was one of the best we had throughtout our trip. Surprisingly, although the location is...

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2Thank Radhika B
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Guest friendly Thank you for choosing the Diplomat Hotel for your stay in Florence and we are very happy to read that you were satisfied with our services. We hope to host you soon again, we send you greetings from all the staff and management. Daniele Bardelli- Resident Manager

Yazd, Iran
Reviewed 30 March 2017

when we arrived all the rooms were ready for us but the hotel does not have any restaurant. its near Santa Maria Novella, that's the good point. we were there 2 nights and always the reception was the same:| our room had a nice view to the city. the elevator was old and slow.

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Thank sarahdushmanfana2016
GuestRelatManager, Direttore at Hotel Diplomat, responded to this review

Dear Guest, if I'm not mistaken you was part of a fairly large group. I remember someone asked to have dinner, but we have no restaurant and your agency would have to alert you to what were our services. The elevators are not new, but when there's so many people at the same time we may have to wait a...

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11/06/2017 12/06/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about Hotel Diplomat

Address: Via Luigi Alamanni 9, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $155 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomat 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Diplomat Hotel Florence
Hotel Style:
#63 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diplomat staff and other travellers.
12 questions
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Belfast, United Kingdom
1 month ago
Philadelphia, Pennsylvania, United States

See all questions (12)

Questions? Get answers from Hotel Diplomat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room from the second floor an up to avoid the street noise.”
B2727IDnicolap, 20 Apr 2017 | Read review
“Drinks and canapés available on the ground floor at night for a very reasonable price.”
drhelenperes, 15 Feb 2017 | Read review
“Rooms at the back of the hotel will be quieter.”
posherscouse, 10 Feb 2017 | Read review
“Deluxe rooms are small, consider booking 2 adjacent rooms for more than 2 persons”
ShibuBaburaj, 16 Jan 2017 | Read review
“My room was facing the main street, looking over to the main station.”
Sunseeker560, 3 Dec 2016 | Read review
5 of 5
Cancelon
US$174* /night
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Orbitz.comUS$207
Expedia.comUS$207
AMOMAUS$309
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*Disclaimer
Prices are for 1 room, 2 adults
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