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Hotel River

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#103 of 422 Hotels in Florence
Certificate of Excellence
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Hotel River
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714 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Moscow, Russia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 March 2014

We spent 3 nights in this hotel in 2012 and truly speaking it was a great time. The location is perfect, in downton. The staff is friendly. The rooms are clean, comfortable and have a nice design. In other words such good hotels make your trip excellent and make a good impression on the country. If I be in Florence... More 

Helpful?
1 Thank Alla B
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence More 

Brentwood, Tennessee
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 March 2014

This was without a doubt one of the best hotel stays we've had in Europe. The staff are exceptional and ready to help with everything we could possibly need. Marianna is absolutely fantastic! She had so many good recommendations for shopping, dining and sites and she was spot on every time. She was a joy to work with and just... More 

Helpful?
3 Thank Southernredhead
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence More 

Prata di Pordenone, Italy
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 December 2013

My finace and I went to Florence in April 2013 and stayed in a different hotel and decided on this trip, we wanted to be closer to the sites and have a nicer room. We were traveling with 4 other people this time it was also important that the rooms be nice and the location walkable to sites. This was... More 

Helpful?
2 Thank AllisonML
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence More 

Dallas, Texas
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 December 2013

Upon arrival into the Florence train station from Rome, I contacted the Hotel River to inquire about what the cost of a taxi should be to the facility; I was advised it should be approximately 15 Euros. I explained to Gino (the manager) that we had just arrived and would be there shortly; Gino sounded a little apprehensive and told... More 

Helpful?
2 Thank Kevin C P
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence More 

Northern Cal
Level Contributor
198 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 27 November 2013

It is by the river (a little outside of city center) with good walk (10-20 mins) to most attractions or there is a bus/tram in front of hotel. Stayed on 3rd floor for 2 nighs; room was good (relatively spacious); the walls are thin (so bring ear plugs if you have noisy neighbor). Service by Front desk is variable; some... More 

Helpful?
2 Thank sactokw
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence More 

Whitchurch-Stouffville, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 November 2013

We recently stayed here and was happy with our 4 nights stay. Our 3rd floor room was clean and looked out over a courtyard so it was relatively quiet. The front desk staff were pleasant and did help us with any requests we had. The best part about this hotel is that is is a close, safe and easy walk... More 

Helpful?
1 Thank NatalieClaire
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2013

We recently booked the Hotel River based on the four star rating and its agreeable price range. We travel quite often and very rarely are we moved to make comments such as this. First off, the hotel is situated in a nice part of town, right along the river, and within 15-20 minute walking distance of the main sites. Our... More 

Helpful?
2 Thank Crowjaks
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, thank you for your recent stay at the Hotel River and for posting your opinion by the precious Tripadvisor community. We do apologize for the inconvenience you have suffered and for not satisfying your expectations. Nowadays the hotel is completely renovated (2016). Sincerely LHP - Hotel River Florence More 

Sydney, Australia
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 October 2013

A good, middle range hotel just out of the city centre. The rooms and facilities in this hotel are fine for its type. Try to avoid rooms on the lower floor which are dark, being below street level. Staff are helpful but the men during the day seem to be trying to pretend that they are in a 5 star... More 

Helpful?
1 Thank kgee251046
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting your comment. Please know that we have (03/2016) completely renovated the hotel, many facilities and services. Sincerely LHP - Hotel River Florence More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2013 via mobile

Had a very nice experience at this hotel. Hotel is a nice 10 - 15 min walk from centre, is quiet and we'll run. Staff are efficient, helpful and friendly. Breakfast was plentiful and no problem to have in room. Will certainly be back and have recommended to friends.

Helpful?
2 Thank David L
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence More 

Dungannon, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 October 2013

This is a fairly standard mid-range hotel on the fringe of the main tourist beat in Florence. As other reviews say it is around 15 minutes walk from several of the main sites. Rooms are small as is typical of hotels in prime tourist locations. Housekeeping was of a high standard. Front of house staff were lovely. For example, we... More 

Helpful?
1 Thank John C
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence More 

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $125 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
River Hotel Florence
Hotel Style:
#60 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
15 questions
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Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 3rd floor and up are newer/renovated”
 of 5 bubbles 924henryt, 22 Nov 2016 | Read review
“ask for rooms on the 4th floor”
 of 5 bubbles 437miriamk, 30 Oct 2016 | Read review
“higher floors appear to have the better rooms. You'd probably need to upgrade though”
 of 5 bubbles 2Rs-geos, 28 Oct 2016 | Read review
“Fourth floor rooms overlooking the river have a balcony. Very nice”
 of 5 bubbles JimB451, 1 Oct 2016 | Read review
“we had 105, no view from the window but quiet”
 of 5 bubbles Flumpiter, 17 Sep 2016 | Read review
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