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Hotel River

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#97 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel River
Hotel River
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791 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Austin, Texas
Reviewed 18 April 2014

My friend and I had reserved a Hostel close to the center of the city. We had our check in time, but they had no room ready for us until several hours later. We decided to not stay there and went on a walking search. We found the Hotel River and would have just walked by thinking it was too...

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1Thank Dallasburgess
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Reviewed 17 April 2014 via mobile

Stayed 2 nights recently: *Staff was extremely friendly and helpful. *Location was great.....easy to get to and from train station. *Breakfast was excellent! Try blood orange juice for sure. *WiFi was terrible! Constantly kicked off, extremely frustrating. Even use from lobby as recommended was unsuccessful.

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1Thank kt06of07
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Haifa, Israel
Reviewed 16 April 2014

Location: Excellent!! On the river, very close to the old city. Balcony with great view! Service: OK. Try there best, but there were WiFi problems (not only for us) that they couldn't solve. Room: Very small, 2 beds attached into one and very small bathroom (no bath). breakfast: Poor. No variety, Summery: Location, location, location. Thats it.

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1Thank Amirlir
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Reviewed 18 March 2014 via mobile

I have been here for a week for work.Outstanding continental breakfast thanks to the morning welcomes and smiles from Esther and Francesca.Clean rooms. Central position. High service and care level. Advised!!!

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2Thank Giuseppe S
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Danbury, Connecticut
Reviewed 15 March 2014

Great hotel in the Santa Croce area of Florence overlooking the Arno River. Wonderful staff who go out of their way to make your stay pleasant. Comfortable room, nice bathroom & amenities. Free buffet breakfast each morning is a nice bonus and very well done. Glad I took a chance and booked my stay here!

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3Thank Ellen M
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Moscow, Russia
Reviewed 12 March 2014

We spent 3 nights in this hotel in 2012 and truly speaking it was a great time. The location is perfect, in downton. The staff is friendly. The rooms are clean, comfortable and have a nice design. In other words such good hotels make your trip excellent and make a good impression on the country. If I be in Florence...

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1Thank Alla B
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Brentwood, Tennessee
Reviewed 8 March 2014

This was without a doubt one of the best hotel stays we've had in Europe. The staff are exceptional and ready to help with everything we could possibly need. Marianna is absolutely fantastic! She had so many good recommendations for shopping, dining and sites and she was spot on every time. She was a joy to work with and just...

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3Thank Southernredhead
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Prata di Pordenone, Italy
Reviewed 27 December 2013

My finace and I went to Florence in April 2013 and stayed in a different hotel and decided on this trip, we wanted to be closer to the sites and have a nicer room. We were traveling with 4 other people this time it was also important that the rooms be nice and the location walkable to sites. This was...

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2Thank AllisonML
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Dallas, Texas
Reviewed 2 December 2013

Upon arrival into the Florence train station from Rome, I contacted the Hotel River to inquire about what the cost of a taxi should be to the facility; I was advised it should be approximately 15 Euros. I explained to Gino (the manager) that we had just arrived and would be there shortly; Gino sounded a little apprehensive and told...

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2Thank Kevin C P
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Northern Cal
Reviewed 27 November 2013

It is by the river (a little outside of city center) with good walk (10-20 mins) to most attractions or there is a bus/tram in front of hotel. Stayed on 3rd floor for 2 nighs; room was good (relatively spacious); the walls are thin (so bring ear plugs if you have noisy neighbor). Service by Front desk is variable; some...

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2Thank sactokw
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $189 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, ACCOR, Agoda, TripOnline SA, Priceline, HotelQuickly and Evoline ltd so you can book your Hotel River reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Hotel Florence
Hotel Style:
#59 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
18 questions
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Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the other side of the hotel from the River--it faced a side road and the wall of what looked like a disused dormitory. But it was nice and quiet!”
, 24 Apr 2017 | Read review
“Very small room.”
saramX4676BA, 23 Apr 2017 | Read review
“Book a deluxe river view room ”
sabham2016, 16 Apr 2017 | Read review
“no wifi inside the rooms only in reception.”
shichi90, 12 Apr 2017 | Read review
“Small butbspotlessly clean and comfortable.”
mark_strawbridge2014, 26 Mar 2017 | Read review
5 of 5