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#119 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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437 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Reviewed 31 August 2012

I've never written a negative review to any hotel or restaurant, but the insult I got from Hotel Lorena is really terrible enough to advise future guests who want to book this hotel. I booked a triple room with confirmation that there's no booking fee in advance and free cancellation is allowed up to a few days before my planned...

3Thank Kitty123_12
hotel_lorena_firenze, Responsabile reception at HOTEL LORENA, responded to this review

Good evening I have carefully read and here is my answer. It may be repetitive but certain issues should be highlighted more often: 1 - if there were any prejudice with "certain" guests as soon as you had made the reservation I had to ask you immediately for payment of the first night; I would not have problems to demand...

Montreal, Canada
Reviewed 21 August 2012

Found this hotel via Rick Steve's guide; was looking for something for early July that had 1) air conditioning, 2) free wifi, and 3) budget prices. You couldn't go better than the Hotel Lorena. It is just a few minutes walk to the Duomo, 10-15 minutes further to the river and other main attractions. Everything we did was within walking...

Thank ssheiny
hotel_lorena_firenze, Responsabile reception at HOTEL LORENA, responded to this review

Grazie :))) Wea re happy ! And we are happy that what you read in the guidebook corresponds to truth for you! Hope to see you soon in Florence Lavinia

Boston, MA
Reviewed 20 August 2012

This hotel is somewhat old building right next to a busy intersection. You may find some doors and furniture to be old or outdated but the rooms are comfortable and clean. Bathrooms are recently renovated and working nicely. Even though hotel is next to some busy shopping/restaurant area, the windows are nice and tight and prevent noise coming into the...

Thank vechog
hotel_lorena_firenze, Responsabile reception at HOTEL LORENA, responded to this review

Hello !! Thank you. We appreciate your review. Hope to see you soon in Florence Lavinia

Hong Kong, China
Reviewed 18 August 2012

I am from Hong Kong, and stayed in Europe for three weeks from July to August. This is the worst experience in the trip. I booked the hotel on 19, April and arrive at July. Hotel Lorena send me a email only a few days before I arrive Florence and tell me that they have no room. How come ???...

10Thank KC C
hotel_lorena_firenze, Responsabile reception at HOTEL LORENA, responded to this review

Hello I am sorry about what you think. I know that you booked 3 months ago but I try to resolve the problem. I did not wait your arrive, I send you an e-mail so you arrived here with all the information ( many other hotels don't care, believe me, also in great countries ..... and maybe also in hong...

Calgary, Canada
Reviewed 4 August 2012

Hotel Lorena was an extremely pleasant surprise, and was a great place to go and be after a day in Florence. Once we arrived, one of the hotel staff was fast to come and greet us at the door and bring our luggage up the stairs, which was very helpful to us! He was very helpful in our check in...

4Thank lovetotravel1800
Bridgewater, New Jersey
Reviewed 26 July 2012

This hotel turned out to be a good deal. The location is superb. Close to everything, even a supermarket. The front desk was very helpful in reserving tickets, suggesting attractions, and storing our luggage after we checked out. The room, however, was stuffy, a little dusty, outdated, and noisy. Not that big of a deal, though, for my wife and...

1Thank M M
St. Petersburg, Russia
Reviewed 25 July 2012

My partner and I have stayed in hotel Lorena for ten days in March, and we had a lovely time. We stayed in room 31 (with window looking out into a tiny inner yard - actually this is good, because it's quieter, considering the bells of Medici chapel and Duomo ringing loudly), and it was all we could hope for...

3Thank Ellin E
hotel_lorena_firenze, Responsabile reception at HOTEL LORENA, responded to this review

Hello! Thank you for this thought :)) It's always nice to know that our guests adding value to what we do ! We hope to see you soon A hug! Lavinia, Roberto & C.

Boise, Idaho, United States
Reviewed 12 July 2012

This hotel was a great value for the location. Florence is so easy to travel by foot, but it was nice staying somewhere so central. The staff was a bit uptight at times, but still very accommodating. If you plan on going out, the hotel has a 2 AM curfew. They weren't happy with us coming back past then. The...

Thank Kathryn L
Ludhiana, India
Reviewed 9 July 2012

The location of this hotel is perfect, if you are arriving and departing from Firenze train station. Just about 5 minutes walking distance from the station, the hotel is bang on in the central area and Florence, being a small city, its very easy to explore on foot. We had booked a room with a shared bathroom but they offered...

Thank Mapfarer
Management response:

Hello! I am sorry about you wrote. You booked a room with shared bath and we offer you with private bath with a difference of money almost imperceptible. By the way we are happy to do in this way ! Breakfast since that is extra you can say yes or no wothout problems !!! We made our price so low...

Sherborne, United Kingdom
Reviewed 20 June 2012

Hotel Lorena is perfect if you want to stay in central Florence, pretty close to the train station and the center. Could see the Duomo from our room. The man at reception was fantastic, absolutely brilliant customer service, couldnt speak more highly of him. Gave us great instructions and advice. We didnt eat breakfast (for an extra 5euros). Decided to...

Thank TomGuppy

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Florence (only 4 minutes walking distance from the Cathedral, 6 minutes from the station, 8 minutes from the Congress Palace and 12 minutes from the Pitti exhibitions) the hotel is the right place to visit the historic center. Rooms with private bath, Tv, direct dial telephone, air-conditioning and wireless internet free of charge.Upon request, rooms with mini-fridge.Panoramic rooms with view on the Cathedral and Medici Chapels ( from the 4th floor).Paid garage facilities avaible 50 mt from the hotel.Hotel Lorena is far walking distance from:Medici Chapels: 55 metriDuomo : 200 metriDavid di Michelangelo ( Galleria dell'Accedemia ) : 300 metriPalazzo Vecchio & Uffizi : 500 metriPonte Vecchio : 700 m ... more   less 

Additional Information about HOTEL LORENA

Address: Via Faenza 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $74 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — HOTEL LORENA 2*
Number of rooms: 19
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Also Known As:
Hotel Lorena Hotel Florence
Lorena Hotel Florence
Hotel Style:
#8 Best Value Hotel in Florence
#105 Romantic Hotel in Florence
#119 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL LORENA staff and other travellers.
4 questions
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Worcester, Massachusetts
over a year ago

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Questions? Get answers from HOTEL LORENA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view on a high floor.”
 of 5 bubbles Nellie5, 26 Jun 2016 | Read review
“Some rooms share a bath.”
 of 5 bubbles dantwinpine, 14 Jun 2016 | Read review
“Book early to get ensuite & first floor (no elevator). Cash only!”
 of 5 bubbles evelynhazzard, 4 Apr 2016 | Read review
“For better sleeping, ask for room with less noise from the street below.”
 of 5 bubbles 704jimp, 10 Jan 2016 | Read review
“Being on the 3rd floor seemed the perfect distance from the street and no one could see in our windows.”
 of 5 bubbles nekomau, 14 Oct 2015 | Read review
5 of 5