The hotel was beautifully decorated and centrally located, no question. Our room, however, was tiny, smelled like stale perfume, & I felt like there wasn’t privacy. The safe was permanently locked, so they brought us another that could easily be carried away. The air conditioner produced very little cool air, making things even more uncomfortable than the hard-as-concrete bed. (And after climbing four FULL flights of stairs just to get to the main floor, you want cool air and a comfy place to lay down.) The tile in the bathroom was gorgeous! Unfortunately, when you shower the bathroom floods, and the floor becomes one huge ice skating rink; sacrificing a bath towel on the floor didn’t help. There wasn’t room to put things. In order to set up my CPAP, I had to relocate a tiny lamp into the armoire, and I had to take my toiletries into the bathroom one at a time. If the remote to open the main door doesn’t work, DO NOT use the key. You might accidentally lock the doors, and they are beyond difficult to open. The girl at the front desk (who was always very nice and helpful) sounded like she was going to break them down before they finally gave way. Heaven forbid there’s a fire or other emergency with people inside... And this review is only for OUR room! My in-laws were across the alley so they could have the rickety elevator, in which they became stuck. I can’t comment on breakfast because we really wanted to just leave. I can’t express how much I wanted to like Florence Dream, but it was more like a nightmare.…
We stayed for 4 nights in the annex building. Room was huge and we had 4 beds. It was conveniently located and all the major attractions were within walking distance. Breakfast was good although it would have been better if our room was in the same building. Anyway the annex building had a lift so we need not carry our luggage up any stairs. WiFi needs major improvement.
We stayed in several inviting rooms here. It’s actually very charming and has none of the business like ambiance of an organized professional hotel. It’s the owner’s labor of love and it has spaces that are beautifully conceived and decorated with taste and style. It’s clean and fresh; breakfast is served in a tiny lobby area by a conscientious and obliging troupe of Filipinas. There are some stairs up to the accommodations that will keep you in shape. This inn is a lovely surprise in one of the world’s most cultured cities. Reserve well in advance and at that time specify your tastes, needs and preferences in detail.
We stayed here for a night while visiting Florence. We thouroughly enjoyed the beautiful and very clean room and the great hospitality and service. . Breakfast was delicious. Very reasonably priced and convenient location.
My family and I wasn't expecting much from this hotel at first. However, once we got our room, we loved it! The room was beautiful and we realized that the hotel was also in a very central location. The staff was also really friendly, and the breakfast was also very nice. However, there was a major issue. The WiFi was terrible. I couldn't access anything on my phone or laptop. All they need to do is fix that issue.