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Relais Santa Croce

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#95 of 422 Hotels in Florence
Certificate of Excellence
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Relais Santa Croce
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359 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Boston, Massachusetts
2 reviews
Reviewed 1 week ago

This hotel, a former palace, is a beautiful and special place to stay while in Florence. The hotel itself is beautifully appointed, peaceful and serene, and is within an easy walk of anything you'd want to see in the city. What makes the experience extra-special, though, is the attention you'll get from everyone on the staff. They are friendly and... More 

Helpful?
Thank AuntieK27
Marbella, Spain
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

Súper nice hotel, the building is gorgeous. The service and staff are extremely helpful and professional. Location is walking distance to everything in the old town. Highly recommended . Not a hotel for family

Helpful?
Thank AP7223
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

This is a beautifuly stunning and traditional hotel in the perfect location. Upon arrival our taxi car doors were opened by staff with a huge smile and warm greeting. Our luggage was taken from us, we were guided through an impressive entrance, the decor was absolutely beautiful, large chandeliers, beautiful fresh flowers and artistic paintings and pictures were around every... More 

Helpful?
1 Thank Deereen
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, your words make us really proud. We all would like to thank you for being our guest and hopefully we will be able to welcome you back soon again. Please, feel free to contact me directly for any future arrangementes and needs. Arrivederci, Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

New York City, New York
1 review
Reviewed 4 weeks ago via mobile

Incredible service from the moment we arrived. A complementary glass of champagne while we were checked in. Dinner was incredible. Liked this hotel so much, I asked concierge to make reservations for sister hotel in Rome. Will be back again.

Helpful?
Thank basilkatsamakis
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for the beautiful review about our Hotel and Staff. We are all proud to know that we made your stay an unforgettable one. Looking forward to welcoming you again. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

Dubai, United Arab Emirates
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 October 2016

We recently had the privilege of staying at the Relais Santa Croce, a renaissance building built in the 1600's which was a former palace. The hotel is well preserved and maintained. Upon arrival we were welcomed with a glass of presecco and took a seat in the lavish music room whilst we checked in. The staff here go above and... More 

Helpful?
Thank Nossy27
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would love to thank you for the beautiful review about our Hotel and our Staff. Please, feel free to contact me directly to arrange future bookings with us. Arrivederci, grazie. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 October 2016

We stayed at the Relais Santa Croce in Firenze for 4 nights as part of our 4 week tour of Italy. I wished we stayed here for 7 nights. The hotel is 2 minutes from Piazza Santa Croce and 8-10 minutes from the central parts of Firenze. Everything about this hotel is 6 stars.... the staff are warm, welcoming and... More 

Helpful?
Thank Artemis290
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for the beautiful review your wrote about our Hotel and Staff. We are all very proud to read that you consider us one of the Best Hotel you have been staying during your vacation in Italy. Please, feel free to contact me for any future need. Arrivederci, a presto. Marco Del Lama Hotel Manager... More 

Toronto, Canada
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 October 2016 via mobile

Yes, the hotel is beautiful - full of art, history and music. Beyond that though the staff are spectacular - highly professional and yet warm, welcoming, attentive and very helpful. It is also located perfectly - just far enough from everything to not be mobbed by tourists and still steps to Piazza Santa Croce and a 10 minute stroll to... More 

Helpful?
1 Thank dhlc416
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your beautiful review about our Hotel and Staff. It is a great pleasure for us to hear that you enjoyed your stay with us and we invite you to come back soon. Grazie, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

Petersfield
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 October 2016 via mobile

Wonderful small hotel of high quality, well located for the city centre, a stones throw from Santa Croce, as its name suggests. Friendly staff and nice room (208) overlooking the noisy street, but the soundproofing is amazing - it even stops the noise of the ubiquitous scooters. If you want to eat in the (Michelin starred) restaurant on the ground... More 

Helpful?
Thank Mark T
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for the wonderful review about our Hotel. We are all very proud to know that you enjoyed so much your experience with us and we invite you to come back and visit us soon. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

Manchester, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 October 2016

This hotel is in a beautiful setting. Our room had a south facing balcony overlooking rolling hills. It has already been said but the rooms and bathrooms are tiny but well serviced. Bar and bar snacks are very good the staff are very helpful and friendly. Buffet breakfast is very nice with good juice coffee yogurt and fresh fruit.

Helpful?
Thank Asklowey
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, first of all I would like to thank you for sharing your comments with other guests. I am glad to hear that you enjoyed our room and facilities and I hope you will decide to visit us again soon. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze More 

Bolton, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2016

This was excellent, from the welcome drink on arrival to the smile on departure. What a fantastic experience, from reception to room service it is difficult to find any problems, no not possible to find problems. If you require a fantastic stay in Florence this is the place to stay Well done

Helpful?
Thank Stewart C
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you for sharing your experience with other guests on Tripadvisor. I feel proud to hear that you enjoyed so much your stay with us. Proud of my staff, that everyday works hard to offer every guest an unforgettable experience. I hope you will decide to visit us again soon. Arrivederci, a presto. Marco Del Lama Hotel Manager... More 

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant. ... more   less 

Additional Information about Relais Santa Croce

Address: Via Ghibellina 87, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $340 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Santa Croce 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Hotel Style:
#15 Business Hotel in Florence
#56 Luxury Hotel in Florence
#67 Romantic Hotel in Florence
#94 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Croce staff and other travellers.
2 questions
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Questions? Get answers from Relais Santa Croce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view of Santa Croce, which is magnificent at night!”
 of 5 bubbles AuntieK27, 21 Nov 2016 | Read review
“Request a room with a view”
  • What a welcome!
  • Our bed
  • Bathroom
  • This view though!
  • Absolutely stunning
 of 5 bubbles Nossy27, 25 Oct 2016 | Read review
“Book early”
 of 5 bubbles 630stewartc, 1 Oct 2016 | Read review
“room 206 was great”
 of 5 bubbles KLB5486, 10 Sep 2016 | Read review
“Ask for a room with a view of Santa Croce church. Waking up to that view is truly unforgettable.”
 of 5 bubbles konradl59, 16 Aug 2016 | Read review
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