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Relais Santa Croce

TravelocityUS$398*
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#113 of 421 Hotels in Florence
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$560*
US$398*
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US$421*
US$560*
US$398*
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Relais Santa Croce
Relais Santa Croce
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391 Reviews from our TripAdvisor Community

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Los Angeles, CA
Reviewed 2 days ago NEW

This was our first time in Florence and we enjoyed our stay at Relais Santa Croce. Most of the staff was very attentive, from the handwritten note we received in our room at check in to the gracious assistance with directions etc. I will say that housekeeping at this level of hotel should be more attentive, such as re-stocking glasses...

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Helpful?
Thank Stacy L
Reviewed 1 week ago NEWvia mobile

As always, arriving at the Relais Santa Croce is like coming home to Florence. From the staff (Cosimo, Flora, Annalinda(?), Cristopher, Raphael) and I know I have forgotten many others made our stay perfect. Nothing could have been better, from check in, to housekeeping, to booking tours, and restaurant reservations they were first class. Already miss all of you. Couldn't...

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Thank grifthom
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for staying again with us and for the beautiful words about our Hotel and Staff. We are all very happy to hear to that you felt at home and we hope to see you soon again. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Milton, Canada
Reviewed 1 week ago via mobile

We really enjoyed this beautiful hotel. Very close to everything and amazing service. Nothing but great things to say. We stayed in the Junior suite room 308. It is spectacular with a beautiful terrace and lots of space. Anna was a great help and we can't say enough good things about her. Thank you for making our trip memorable.

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Helpful?
Thank foxbgz
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your beautiful review. We are all very proud to heat that we made your stay in Florence an unforgettable one. I agree with you: the view from 308 is very impressive. Please, let me know when you would like to come back and I will personally take care of all arrangements. Arrivederci, Marco...

New Delhi, India
Reviewed 1 week ago via mobile

It's is nice boutique hotel very near to duomo and uffizi gallery The building is from 15 century,renovated into a hotel which contains a nice renaissance feel to it. Rooms were very beautifully done We were welcome with wine it was divine Would love to stay again

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Thank kirti889
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for your beautiful words. I am glad to hear that you enjoyed so much your stay with us and I invite you to come back soon. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Unityville, Pennsylvania
Reviewed 3 weeks ago

If you are looking for a full-service small hotel with an amazing breakfast spread and friendly, professional staff, then look no further. After lots of research and lots of TripAdvisor reviews, we settled on the Relais Santa Croce. While just outside the busy, crowded Duomo area, the hotel is nicely situated on a quieter street but within easy walking distance...

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Thank Betty U
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for your wonderful review about our Staff and Hotel. We are all very happy to hear that you enjoyed your stay with us so much. Looking forward to welcoming you again. Arrivederci e grazie. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Sydney, Australia
Reviewed 3 weeks ago

This is by far the worst hotel we have ever stayed at within the Relais & Châteaux network. The staff were so rude, disorganised and dishonest. We stay at lots of Relais & Châteaux properties around the world and our stay here has made us reconsider the entire Relais & Châteaux network. I'm not sure how they can let such...

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Thank michaelB9409QN
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, first of all I would like to thank you for the time you dedicated to write your review. We always appreciate every single comment, even the less positive, specially the ones that are constructive and give us the possibility to grow up and improve our service and overall quality. I truly tried to go deeply through your words...

Prague, Czech Republic
Reviewed 3 weeks ago

The palace is beautiful, in walking distance from city centre. Suite was amazing, roomy and very clean, had a wonderful view over Santa Croce Church. Staff were great, very friendly and helpful. Enjoyable and memorable stay. Would definitely go there again.

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Thank pppandrea
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for your wonderful review about our Staff and Hotel. We are all very happy to hear that you enjoyed your stay with us so much. Looking forward to welcoming you again. Arrivederci e grazie. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Chesterton, United Kingdom
Reviewed 14 April 2017

Great location, good breakfast and helpful staff. Our long weekend was delightful and this hotel provided a peaceful haven from the crowds outside. We took a suite and the room was comfortable and peaceful and we slept well after busy days.

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1Thank Tracey W
Marco D, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for the wonderful review about our Hotel and Staff. We are very proud to know that you had a delightful weekend with us and we hope you will be coming back soon. Arrivederci, a presto. Marco Del Lama, Hotel Manager, Relais Santa Croce Firenze

Tel Aviv, Israel
Reviewed 29 January 2017

We came with friends and had a wonderful stay. The hotel is beautifully decorated. The service is fantastic. The room is spacious and comfortable. Great bed linen and towels. Staff is exceptionally friendly and helpful. Highly recommended.

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Thank Ofra0811
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your great comments. We are proud to know that you had a wonderful experience with us and that you enjoyed every aspect of your stay. We look forward to welcoming you back and, please, feel free to contact me directly for any future arrangements. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Cardiff
Reviewed 25 December 2016 via mobile

We are spending a month in Florence and are currently staying in a beautiful apartment overlooking Piazza Santa Croce. We chose an apartment for the first part of our trip because we wanted to visit the local food markets and cook and live like locals. For the last part of our trip, we wanted a luxurious hotel. After a really...

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1Thank italyintimefortea
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I read your review and I fell terribly sorry and frustrated about what happened. The entire Hotel has been rented as a private Palace for a week and for privacy reasons nobody else was allowed to enter. I investigated about the circumtances you described with all my staff, but none of my doormen remember this. Moreover, this is...

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04/06/2017 05/06/2017
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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant. ... more   less 

Additional Information about Relais Santa Croce

Address: Via Ghibellina 87, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $453 - $2,216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Santa Croce 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Hotel Style:
#15 Business Hotel in Florence
#67 Romantic Hotel in Florence
#69 Luxury Hotel in Florence
#94 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Croce staff and other travellers.
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Questions? Get answers from Relais Santa Croce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor with balcony”
Luce43, 21 May 2017 | Read review
“Some rooms have a view of Santa Croce, which is magnificent at night!”
AuntieK27, 21 Nov 2016 | Read review
“Request a room with a view”
  • What a welcome!
  • Our bed
  • Bathroom
  • This view though!
  • Absolutely stunning
Nossy27, 25 Oct 2016 | Read review
“Book early”
630stewartc, 1 Oct 2016 | Read review
“room 206 was great”
KLB5486, 10 Sep 2016 | Read review
5 of 5
Travelocity
US$398* /night
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Prices are for 1 room, 2 adults
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