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Hotel Universo

569 reviews
#243 of 410 Hotels in Florence
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Traveller (244)
Room & Suite (217)
Dining (24)
Overview
  • Excellent19%
  • Very good43%
  • Average20%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Laundry Service
3.0 Star Hotel
All hotel details
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Reviews (569)Write a Review
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94
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All reviewspiazza santa maria novellatrain stationgreat locationdecent breakfastfew minutes walkroom was spaciousmodern hoteldouble bedan easy walkon footvisiting florencecroissantssquarechurchluggageelevatorsusanna
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191 - 195 of 224 reviews
Reviewed 16 June 2010

Spent few nights in June, and now have diverse opinion: good location, good price to compare with other hotels in Piazza Santa Maria Novella, very kind staff. But...black decor of our room started to depress us in the second day (black walls, black draperies, dark...More

Thank Furcyte
Reviewed 12 June 2010

the room "with view" was excellent. situated at 5th floor had also a terrace where in the evening we enjoyed a glass of Chianti by having a great view of Santa Maria Novella. very close location to the main station, ~ 30 min to airport,...More

1  Thank luka_ro_08
Reviewed 27 May 2010

I came to Florence late at night and this Hotel was a charming relief. Situated in the center of Florence, a small hotel with unique and modern rooms (loved the funky decor!) and neat and clean as can be! Comfortable room and very accommodating service....More

1  Thank SueEil
Reviewed 15 May 2010

This hotel was absolutely perfect! Mainly the location was so good for us - just few minutes from all sights. The stazione di Santa Maria Novella was just 5 minutes from hotel. Me and friend of mine has decided to book room in this hotel...More

Thank AndreaKoliskova
Reviewed 2 May 2010

We stayed here for 2 nights for our honeymoon in April. It is right near the train station which was good for us and close to the other sites and attractions of Florence. It is an old building that has had a quick and cheap...More

Thank honeymooners160110
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About
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$83 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (244)
Room & Suite (217)
Dining (24)
Business Centre & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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Chris G
18 February 2017|
AnswerShow all 2 answers
Response from NYChichi | Reviewed this property |
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
0
Votes
Annabananna K
23 January 2017|
Answer
Response from NYChichi | Reviewed this property |
I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
0
Votes
CaAngie
6 September 2016|
AnswerShow all 2 answers
Response from enrique517 | Reviewed this property |
No parking as far as I know. Great location facing a plaza and near the train station.
0
Votes
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12
Room Tips
"Some rooms are on a 'half floor' so not fully accessible via the elevator"
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"Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
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"Ask for rooms with balcony on the upper floors with piazza views."
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"As beforehand for a quiet room when you book"
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