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Universo

Orbitz.comUS$97*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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522 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Rome, Italy
Reviewed 2 July 2016

We weren't expecting much after 3 star hotel experience in Rome, but this hotel was amazing. We arrived early, left our luggage and went for a walk. When we returned our luggage had been taken to our room for us already. The room was large, clean and comfortable and had a balcony looking over the square. Lovely and quiet. Staff...

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Thank dneezeg
Indianapolis, Indiana
Reviewed 23 June 2016

This hotel is just across the street from the train station and overlooks a gorgeous Piazza Santa Maria Novella. It is a fun and slightly eclectic hotel. The rooms were nice and we loved the balcony overlooking the Piazza. The staff was very nice, we thought the breakfast was great, especially since it was free. The location was near perfect,...

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Thank Lauren K
Athens, Greece
Reviewed 21 June 2016

Breakfast was very poor. There were not options even for convenient visitors. The room with the view had nice view but without balcony. The wc was quite big and clean. Nice quality of sleep without noise. Lastly, we had parking problem and we had to pay a lot for overnight parking. We asked for help from the reception but the...

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Thank Vangelis89
Perth, Australia
Reviewed 5 June 2016 via mobile

After jumping off the train we had to walk 300 metres in the rain to our hotel. The rooms are clean and the breakfast in a cosy little room and had a good choice. The staff are all very friendly and the location again is ideal with plenty to choose from at your door step.

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1Thank 293peter
Melbourne, Australia
Reviewed 29 May 2016 via mobile

The service was outstanding, staff were very helpful and friendly. The location was great also, just a few hundred meters away from the train station which saved time and effort. The rooms were cleaned well. Overall, for the price we were very satisfied.

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Thank Mrmenaaa
Fairfax, Virginia
Reviewed 23 May 2016 via mobile

We stayed one night on our way from Venice to Rome and had a great stay. We were kindly upgraded to a suite on the top floor by Lisa who could not have been more helpful with check in and making recommendations. I'm a Marriott Platinum traveler and stay about 100 nights a year for work. Don't believe the haters....

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2Thank enrique517
Reviewed 17 May 2016 via mobile

Geat hotel by modern design. Rooms are very clean, stuff are very kind and helpful.Food is a little bit less but is OK I think. Rooms are large and very comfortable. The location is great. Very good place.Also the view from my window was awasome.

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Thank Tamta A
Sydney
Reviewed 13 May 2016 via mobile

I stayed in a single bedded room, so it was small. The room was also very dark. Breakfast was included but had very basic variety. The location however was perfect. 2 min walk from the train station and it only took 5 minutes to walk into the main Piazza and the Duomo. Ponte Vecchio just 20 minutes walk.

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1Thank harveytraveller
Lewis Center, Ohio
Reviewed 5 May 2016

As an avid tripadvisor reader please do not stay here. My husband and I stayed here for 2 nights during our 2 week adventure of Europe. Our room was right across the hall from the breakfast area, this was our first redflag. The room was dark and even painted black and we managed to kill 3 mosquitoes within minutes. If...

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Thank Kimberly M
London
Reviewed 3 May 2016

Stayed for three nights in April/May for a friend's wedding. The positives: The hotel staff are really friendly (reception is open 24hrs, very knowledgeable and helpful, breakfast buffet ran out of pastries so staff went out to buy more). The location is great, being so close to the railway station. The room we had (number 26) was huge and overlooked...

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Thank Kellois

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04/06/2017 05/06/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Universo

Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $132 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universo 3*
Number of rooms: 42
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Also Known As:
Universo Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Universo staff and other travellers.
4 questions
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3 months ago
4 months ago
San Francisco, California
8 months ago

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Questions? Get answers from Universo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of the terrace if it's an option.”
jennih448, 28 Apr 2017 | Read review
“Ask for rooms with balcony on the upper floors with piazza views.”
NYChichi, 14 Oct 2016 | Read review
“As beforehand for a quiet room when you book”
doreenf852, 20 Sep 2016 | Read review
“if you have use this hotel, avoid rooms on inside, Prefer rooms facing front.”
Vinaayak, 24 Jul 2016 | Read review
“Higher floors are being renovated - stay there if you can!”
joannasG541II, 18 Jul 2016 | Read review
5 of 5
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US$97* /night
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Prices are for 1 room, 2 adults
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