We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Florence Metropole

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Florence Metropole
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,815 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 880: English reviews
Start your review of Hilton Florence Metropole
 Click to rate
Stockbridge, United States
Reviewed 3 days ago NEW

I appreciated the size and cleanliness of the rooms in this hotel. Particularly the size and configuration of the tub/shower. The room was very clean and the pillows were very comfortable which was a welcome change as compared to the previous hotels during this trip. The bar had good food and made us a couple tasty pizzas. We also ordered...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank paullD2671NL
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear paullD2671NL, Thank you for your kind comment on Tripadvisor. I am pleased to read that you enjoyed your stay. Guest’s positive feedback is the aim of our job! I am looking forward to welcome you back to the Hilton Florence Metropole. Best Regards Anna Neri Web & Marketing

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Upon arrival as a diamond member and before arrival we were treated as VIPs I stay with a Hilton every week and this hotel and the staff are a "jewel in the crown" ........and that from a person who does not give praise when not warranted Great information that was both informative and timely both prior and on property Tomas...

 Report
Helpful?
Thank Alan L
About Hotel's Favourite Review
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear Alan L, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Anna Neri Web & Marketing

Ontario, Canada
Reviewed 1 week ago

This is a nicely done Hilton property that does not disappoint the international traveller. Refreshing change from other older boutique hotels in Florence. The property is located midway between airport and city centre.There is a free shuttle that goes to the city centre and convention centre. Rooms are clean and trendy. They also offer tons of storage space.

 Report
Helpful?
Thank nianigil
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear nianigil, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Anna Neri Web & Marketing

Reviewed 1 week ago

nice hotel with great service, excellent for business trip but far from main attractions, so you need to have a car or love to walk a lot, anyway I had a nice 10k morning run to main places like Ponte Veccio or the cathedral

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Germán C
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear Germán C, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Anna Neri Web & Marketing

Geneva, Switzerland
Reviewed 1 week ago

The hotel itself is nice but too far away from everything. Although it has a nice spa (better than the Garden Inn Hilton), at night there are no typical restaurants around and the lay-out of the bar is plain bad: once seated you can't see the staff, hidden by large pillars and the feeling is not as nice as the...

 Report
Helpful?
Thank CDFBologna
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear CDFBologna, Thank you for staying at the Hilton Florence Metropole. It is with the deep regret that I read your comments I appreciate the time you have taken to express your sentiments. Kind regards, Anna Neri Web & Marketing

Windsor, Canada
Reviewed 1 week ago via mobile

This hotel is nice but not close to the action in Florence. There is a free shuttle bus but I suggest it isn't frequent enough. The shuttle bus schedule is attached here. The hotel was clean and staff were friendly. Our bed was very comfortable. The room was of Hilton standard. If only they would include a shower curtain! The...

 Report
Helpful?
Thank Drew D
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear Drew D, Thank you for your kind comment on Tripadvisor. I am pleased to read that you enjoyed your stay. Guest’s positive feedback is the aim of our job! I am looking forward to welcome you back to the Hilton Florence Metropole. Best Regards Anna Neri Web & Marketing

HIGHLANDS RANCH
Reviewed 2 weeks ago

Front desk very courteous and helpful! Room was standard to other European hotel rooms. Bathroom though was bigger than a typical European bathroom. Food was ok, breakfast buffet was not on my top list of breakfast buffets of the 3 hotels we stayed at in Italy. It is the tallest hotel in Florence but do know that it's not in...

 Report
Helpful?
Thank LINDA W
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear guest, We are happy to hear that your stay at our hotel was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again not only at Hilton Florence Metropole but also at any of our other Hilton hotels. Best regards, Anna Neri Web & Marketing

Brentwood, United Kingdom
Reviewed 3 weeks ago via mobile

We received a warm and friendly welcome on check in and as we are Diamond members were upgraded to a lovely suite on the 15th floor and a bottle of bubbly was a really nice touch. Room spotless and very comfortable with a huge bath! Executive lounge had great views and good choice of food and drinks. Breakfast was great....

 Report
Helpful?
Thank poppet1963
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear poppet1963, Thank you for your kind comment on Tripadvisor. I am pleased to read that you enjoyed your stay. Guest’s positive feedback is the aim of our job! I am looking forward to welcome you back to the Hilton Florence Metropole. Best Regards Anna Neri Web & Marketing

Reviewed 3 weeks ago via mobile

Hilton always has good services, and this one in particular is no different. Great beds, pillows and clean. Also has a great executive lounge at the 15 floor where you can have a drink at noon and see how the city lights up. On the negative side is that it is far far away from Firenze's downtown, and although they...

 Report
Helpful?
Thank Milo F
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear Milo F, We are happy to hear that your stay at our hotel was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again not only at Hilton Florence Metropole but also at any of our other Hilton hotels. Best regards, Anna Neri Web & Marketing

Chrisney, Indiana
Reviewed 3 weeks ago via mobile

Not a good location. 20-30 min drive from the train station and central area of town. Nothing to walk to and neighborhood looked a bit rough. They do offer a free shuttle bus to/from train station every couple of hours. A taxi is about 20 Euros from the train station. Average lounge on top floor but good views plus a...

 Report
Helpful?
Thank Randy S
Hilton F, Guest Relations Manager at Hilton Florence Metropole, responded to this review

Dear guest, We are sorry to hear that you feel this way, however we are most appreciative of your Tripadvisor review regarding your stay at our hotel. You can rest assured that we are most concerned our establishment did not offer you the usual standards expected by our guests. Your comments are being reviewed and we are looking forward to...

714 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (567)
Viewed
Room/Suite (120)
Viewed
View from Room (37)
Viewed
Dining (36)
Viewed
Hotel & Grounds (63)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (61)
Viewed
Business Centre/Function Rooms (10)
Viewed
Other (235)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (85)
Viewed
Amenities (9)
Viewed
Dining (4)
Viewed
The Hotel (26)
Viewed
Twin Hilton Guestroom (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Dining (15)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Cosmopolitan Concept Hotel
#105 of 421 in Florence
543 reviews
Pitti
Hotel Restaurant  La Scaletta
Show Prices
Show Prices
Show Prices
Orcagna Hotel
#31 of 421 in Florence
741 reviews
San Lorenzo
Hotel Rapallo
Hotel Rapallo
#25 of 421 in Florence
1,816 reviews
Piazzale Michelangelo
Silla Hotel
Silla Hotel
#69 of 421 in Florence
1,158 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more   less 

Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: $135 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Florence Metropole 4*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com, Travelocity and Agoda so you can book your Hilton Florence Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton
Hotel Style:
#84 Business Hotel in Florence
#84 Luxury Hotel in Florence
#134 Family Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Florence Metropole staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Hilton Florence Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better and facing the center of Florence”
 of 5 bubbles 615LINDAW, 13 Mar 2017 | Read review
“Rooms on the north side have a view of the western side of the Florence area and the mountains.”
 of 5 bubbles 797StephenS, 11 Feb 2017 | Read review
“Use the Underground Parking for security.”
 of 5 bubbles LHOVancouver, 6 Jan 2017 | Read review
“The Executive Floors are the highest with the panoramic view of Florence”
 of 5 bubbles cstratton15, 17 Dec 2016 | Read review
“Away from elevator”
 of 5 bubbles 332jamesp, 12 Nov 2016 | Read review
5 of 5