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Hotel Angelica

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Traveller (59)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent42%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible7%
Travellers talk about
“third floor”(11 reviews)
“lift takes”(3 reviews)
“train station”(28 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Accessible rooms
Free Parking
2 Star Hotel
All hotel details
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Reviews (326)
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129 results
Traveller rating
58
32
15
11
13
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LanguageEnglish
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58
32
15
11
13
Show reviews that mention
All reviewsthird floorlift takestrain stationfamily owned and run hotelgreat locationto santa maria novella stationsmall liftfamily hotelfriendly hostsstairs to climbenjoyable staynice breakfastminutes walkingthe breakfast areahotel is locatedthe air conditioninggreat place to stay
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1 - 5 of 129 reviews
Reviewed 4 weeks ago

we stayed three night at the hotel and had a wonderful time. Hotel is located very close to the train station and all of sights are within walking distance. Staff were excellent and would assist with directions and suggestions. Can't say enough good things about...More

Thank dan938
Reviewed May 3, 2018 via mobile

I booked this hotel at expedia. It was well stated as "book now, pay later at the property", however the hotel still charged the full amount of three nights stay. They did not just held an authorization to secure the booking, they put the whole...More

1  Thank l2227225
Reviewed April 20, 2018

The last two reviews about multiple charges also happened to me and my sister (who reserved a second room). My card was charged two times, while my sister's card got charged three times. I sent multiple emails requesting for refund but the owner did not...More

Thank cristine_w_2018
Reviewed April 15, 2018 via mobile

I’m afraid I must echo a previous review of this place in that this hotel charged me in full for a stay that I’d specifically booked to “pay at hotel”. On challenging my booking agent they liaised with the hotel directly on my behalf and...More

2  Thank Si B
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded April 17, 2018

I find what your saying not true and offensive all hotels have the right to control all payments.We Get many reservations with prepaid cards with no money on them with these reservations Many people Get visas so they can leave there country. This is a...More

Reviewed March 21, 2018

I had booked 5 rooms (4 reservations) total of 4 rooms only 857.16 USD, but the Angelica Hotel charge on my credit cards with total of $2,744.17 USD. I called the hotel.com 6 times, but no one couldn't have me to show the problem. My...More

4  Thank Helen N
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded March 23, 2018

Dear Sir, You made the mistake by booking 10 rooms in my hotel the same reservation for one day and one for the second its normal that a hotel checks in advance funds on such a large amount. The thing that annoys me most was...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$75 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#84 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#84 Romantic Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (59)
Room & Suite (26)
Dining (1)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
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Bruce B
March 21, 2018|
AnswerShow all 6 answers
Response from Jack L | Reviewed this property |
The hotel is closed but as I there might not be someone at the front desk but I don’t see why with a heads up you couldn’t be let out.
0
Votes
July 22, 2017|
AnswerShow all 5 answers
Response from | Property representative |
The customer has already contacted his card dealer and payment has been cancelled
0
Votes
Google Translation
Veronica T
June 6, 2017|
AnswerShow all 5 answers
Response from ksuckchol | Reviewed this property |
Stay away from this hotel. Read all the recent negative reviews.
1
Vote
Room Tips
"My room faced the road but I didn’t have any problem with noise at anytime during my stay."
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"No hints really as one night was enough so no chance to assess."
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"You don't get to choose"
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"Our room was on the front street and was very quiet. The hotel is 3 floors up with a lift."
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