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All reviewsthird floorlift takestrain stationfamily owned and run hotelgreat locationto santa maria novella stationsmall liftfamily hotelfriendly hostsstairs to climbenjoyable staynice breakfastminutes walkingthe breakfast areahotel is locatedthe air conditioninggreat place to stay
we stayed three night at the hotel and had a wonderful time. Hotel is located very close to the train station and all of sights are within walking distance. Staff were excellent and would assist with directions and suggestions. Can't say enough good things about...More
I booked this hotel at expedia. It was well stated as "book now, pay later at the property", however the hotel still charged the full amount of three nights stay. They did not just held an authorization to secure the booking, they put the whole...More
The last two reviews about multiple charges also happened to me and my sister (who reserved a second room). My card was charged two times, while my sister's card got charged three times. I sent multiple emails requesting for refund but the owner did not...More
I’m afraid I must echo a previous review of this place in that this hotel charged me in full for a stay that I’d specifically booked to “pay at hotel”.
On challenging my booking agent they liaised with the hotel directly on my behalf and...More
2 Thank Si B
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded April 17, 2018
I find what your saying not true and offensive all hotels have the right to control all payments.We Get many reservations with prepaid cards with no money on them with these reservations Many people Get visas so they can leave there country. This is a...More
I had booked 5 rooms (4 reservations) total of 4 rooms only 857.16 USD, but the Angelica Hotel charge on my credit cards with total of $2,744.17 USD. I called the hotel.com 6 times, but no one couldn't have me to show the problem. My...More
4 Thank Helen N
Response from Giuseppe1964RM, General Manager at Hotel AngelicaResponded March 23, 2018
You made the mistake by booking 10 rooms in my hotel the same reservation for one day and one for the second its normal that a hotel checks in advance funds on such a large amount. The thing that annoys me most was...More
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on
Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.