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Grand Hotel Palazzo - MGallery by Sofitel

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Traveller (623)
Room & Suite (279)
Dining (76)
Overview
Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (736)
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204 results
Traveller rating
49
68
34
21
32
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LanguageEnglish
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49
68
34
21
32
Show reviews that mention
All reviews rooftop pool sea view junior suite small pool fabulous hotel sea front large bed welcome gift grand old lady long weekend food was fine old school deep bathtub great cocktails a bit overpriced beautiful room we loved our stay
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1 - 5 of 204 reviews
Reviewed today

Did not fully live up to my expectations, but not bad either.Location and staff service levels were very good.But room was in urgent need of a deepcleaning and new carpet as it was coming loose on several locations in the room, showing the concrete underneath.Also...More

Review collected in partnership with Accorhotels.com
Thank Joppe70
Reviewed 1 week ago via mobile

Being an Accor member this place was a total embarrassment from other Accor hotels I’ve stayed at. 3 star at its best. Definitely not a 5 star! We rented 2 rooms for 4 adults. Rooms and interior look tired with peeling wardrobes and mouldy bathrooms....More

Thank ManiG001
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 6 days ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 1 week ago

We stayed at the Palazzo in mid-September for a 4 night short break to catch a bit of sun and see some of Tuscany's seaside. We traveled on a very low cost package with Fleetway Travel, the second time we've used them for booking a...More

1  Thank CambridgeReviewer19
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 1 week ago

My husband and I spent 3 days at this wonderful hotel. Our room was very large and opened to the sea with a private terrace. The included breakfast had a great variety of food to please most anyone. The roof top restaurant was a highlight....More

Thank godschild333
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 2 weeks ago

Gorgeous hotel, very opulent, comfy beds like sleeping on a cloud! Delicious fresh breakfast, nice spacious room and bathroom. Friendly and helpful staff throughout the hotel. However I think the fact it notes airport transfers as a facility is slightly misleading, it isn't a service...More

Thank Cookie3108
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

View more reviews
About
Description
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$112 - US$449 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$112 - US$449 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Photos
Traveller (623)
Room & Suite (279)
Dining (76)
Pool & Beach (39)
Amenities (41)
Business Centre & Event Rooms (6)
Location
Full view
89Good for walkers
Grade: 89 out of 100
94Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Questions & Answers
Ask a question
Anissa R
April 10, 2018|
AnswerShow all 2 answers
Response from DirezioneD3 | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
April 7, 2018|
AnswerShow all 6 answers
Response from DirezioneD3 | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
Anissa R
March 19, 2018|
Answer
Response from DirezioneD3 | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"3rd floor rooms are cheaper and have low ceilings. Rooms lower down have very high ceilings"
CambridgeReviewer19
1 week ago
Read review
"Look for a room facing the sea with a private terrace"
godschild333
1 week ago
Read review
"Sea View Room a must"
CarolR298
3 weeks ago
Read review
"Do not chose this hotel. not worth the money and cheats!"
Destination284551
Sep. 9, 2018
Read review
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