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Grand Hotel Palazzo - MGallery by Sofitel

Traveller (709)
360
Panoramas (13)
Dining (86)
Overview
Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (772)
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208 results
Traveller rating
51
68
36
21
32
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LanguageEnglish
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51
68
36
21
32
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All reviews rooftop pool junior suite facing the sea sea front beautiful room large bed welcome gift fleetway travel week stay fabulous hotel high ceilings breakfast items minute drive bar and restaurant bit dated old building bus stop
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1 - 5 of 208 reviews
Reviewed December 1, 2018 via mobile

Take away the slow check in process and the rest was all close to perfect ( not the fault of the receptionist since she was left alone, trying to answer phones on one hand and trying to help you on the other hand)The rooms were...More

Date of stay: November 2018
Thank Mira2009umit
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded December 4, 2018

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed November 12, 2018 via mobile

I shared the huge room with my girlfriend from Milan, we loved the view, open window to the sea. Enough space for both of our things in the large closet in entry way. The bathroom was beautiful as well, rooms were kept impeccably clean. The...More

Date of stay: October 2018
Thank travelfeast2015
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded November 12, 2018

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed October 29, 2018

We visited for only 6 days as a middle aged couple. Upon arrival we drove up and the approach looks fabulous. Hotel appears to be exceptional and gives the impression of a truly luxurious hotel. Hotel provides free car parking which is a real bonus....More

Date of stay: September 2018
Thank Don B
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded November 3, 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed October 25, 2018

I stayed here with a group but we booked this hotel because it was supposed to be 5 star. Sadly it did not live up to its ranking. The location was perfect if all you wanted was a view of the amazing sunset every evening....More

Date of stay: October 2018
Thank Catherine S
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded November 3, 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed October 19, 2018

Did not fully live up to my expectations, but not bad either.Location and staff service levels were very good.But room was in urgent need of a deepcleaning and new carpet as it was coming loose on several locations in the room, showing the concrete underneath.Also...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank Joppe70
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded October 22, 2018

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

View more reviews
About
Description
Il Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$113 - US$263 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
123
Price range
US$113 - US$263 (Based on Average Rates for a Standard Room)
Formerly known as
NH Livorno Grand Hotel Palazzo
Also Known As
Grand Hotel Livorno
Location
Italy > Tuscany > Province of Livorno > Livorno
Photos
Traveller (709)
Room & Suite (296)
Dining (86)
Pool & Beach (40)
Amenities (41)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
21anissar
April 10, 2018|
AnswerShow all 2 answers
Response from DirezioneD3 | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
April 7, 2018|
AnswerShow all 6 answers
Response from DirezioneD3 | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
21anissar
March 19, 2018|
Answer
Response from DirezioneD3 | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Corner Sea View rooms huge but getting tired."
315donb
Oct. 29, 2018
Read review
"Front rooms on lower floors are smaller but have a lovely sea view."
K3924NYcatherines
Oct. 25, 2018
Read review
"3rd floor rooms are cheaper and have low ceilings. Rooms lower down have very high ceilings"
CambridgeReviewer19
Oct. 7, 2018
Read review
"Look for a room facing the sea with a private terrace"
godschild333
Oct. 6, 2018
Read review
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