We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews bus stop directly outside the hotel separate rooms nice hotel huge bed private terrace reception staff buffet breakfast walk into town bed and pillows four star old town comfortable rooms top floor hotel restaurant family room double room fresh fruit
We had a fabulous room, normally too pricey for us, but a great deal worked out by our booking agency. From our balcony we had a wonderful view of the Lucca skyline in the distance at sunset. It is definitely not walking distance to the...More
Previously hotels advertised as 4 star under the company we dealt with had been excellent. This hotel bore no comparison to any other genuine 4 star hotel we had been to.
No one ever appeared to be offered assistance with their luggage.
Polystyrene type cups...More
A great city break. Grand Hotel Guinigi, a Best Western, was clean friendly and frankly first class.The ancient city of Lucca was as described picturesque, friendly and its buildings interesting.We would certainly repeat this city break.
Review collected in partnership with Jet2holidays
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The room is simple, clean and spacious with minimal amenities. I have no problem bringing my own slippers and toiletries for environmental protection, but I really can't understand why they only provide disposable paper and plastic cups in the room. Breakfast is simple and basic....More
This hotel was used on our tour for its convenience to Central Lucca, La Spezia and The Tuscan farm areas. Most importantly, our room was clean. The breakfast area was very busy/crowded. No cappuccino or espresso machines, so that was disappointing. They are investing in...More