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BEST WESTERN Grand Hotel Guinigi

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#11 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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856 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Midhurst, United Kingdom
Reviewed 11 September 2016

We stayed at the Best Western Grand Hotel Guigini as part of a package holiday with SAGA in order to visit the Puccini Festival The hotel was fine with a nice room and en-suite. It was very clean. the staff in Reception and the resteraunt were very pleasant and helpful. The only reason we have shown the hotel to be...

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Thank Michael d
Geelong, Australia
Reviewed 1 September 2016 via mobile

This hotel met all our requirements...clean, quiet & comfortable. We stayed here two nights on a Globus Tour. The Buffet Breakfast was a bit basic - a toaster to make some toast would have been good. Only drawback was that it was not within walking distance of town so very much confined to our rooms. It was good that they...

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Thank Iwannatravel64
Tarpon Springs, Florida
Reviewed 24 August 2016

This hotel met all our requirements...clean, quiet, & comfortable. We stayed here one night on a Globus Tour. Their ample Buffet Breakfast was delicious. Only drawback was that it was not within walking distance of town.

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Thank Italy4
New York
Reviewed 12 August 2016

Lucca is a charming city inside the wall with little shops and restaurants and a sense of history. You'd never know it staying here. The location is outside the city, not near anything. The rooms had no dresser drawers, so live out of a suitcase. The front desk staff was rude and aloof. The shower in the room leaked water...

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Thank NewYorkNYCMan
Zurich, Switzerland
Reviewed 3 August 2016 via mobile

We (2 Kids) had a great stay at the hotel. By mistake i over booked my stay at the hotel. Even though, i checked out early then my booking, the hotel manager approved of refunding us the overbooked days. Not many Hotels may do that ! Specially if you've already paid for it. If in Lucca, then definately this Hotel...

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Thank Soha9180
Kuala Lumpur, Malaysia
Reviewed 28 July 2016

Room was old and musty. My brother's room safe and phone didn't work so he walked down to get help. Front desk guy asked him back " anything else? room too small?" He wasn't joking. Rudeness seem to be this hotel's motto. The restaurant staff are ALL cold cocky rude and standoffish. The restaurant manager gave us an apologetic look...

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Thank ChinNL
Bath, United Kingdom
Reviewed 25 July 2016 via mobile

Stayed for four nights for business in Lucca. The hotel is about a 15 minute walk from the town, which was a good walk in the evening. It was ideal as my meetings were not held in the centre of Lucca. The hotel is fairly good. The rooms are spacious and comfortable. I stayed in a room on the 4th...

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Thank jimandkaz63
Kent
Reviewed 22 July 2016 via mobile

We stayed in this hotel during a two day conference in Lucca. Generally We had a pleasant and comfortable hotel experience. Positives Cleanliness Nice Rooms Comfortable beds Efficient staff Business facilities Excellent Restaurant Areas for consideration Location away from main town I would recommend this hotel

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Thank KentEnglander
Parzanica, Italy
Reviewed 21 July 2016 via mobile

The hotel itself is ok. Breakfast is fine but in the basement with no windows. An average hotel experience with boring interior, but with large rooms. Location is almost 2 kms from the Lucca wall, hence a bit far to walk. Possible to rent bikes for 2 Eur per. Hr.

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1Thank Trond H
Jakarta, Indonesia
Reviewed 19 July 2016

i have been here 6 July 2016 only for 1 night, the reception was very friendly, the room is nice and clean. Even the location is quite far from downtown, but its worth it to stay here. only 30 minutes to The Leaning Tower of Pisa

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1Thank Sugara P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $120 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#4 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#16 Romantic Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Hotel Guinigi staff and other travellers.
6 questions
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Milford, Michigan
4 months ago

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Questions? Get answers from BEST WESTERN Grand Hotel Guinigi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed the same”
 of 5 bubbles carakika, 29 Sep 2016 | Read review
“The family rooms are fantastic!”
 of 5 bubbles SBMarn, 17 Sep 2016 | Read review
“Ask for a room at the rear which is quieter”
 of 5 bubbles P8475GXmichaeld, 11 Sep 2016 | Read review
“Best views are on the rear of the hotel.”
 of 5 bubbles jsawyer677, 27 May 2016 | Read review
“Don't get a king room. They are small. All views are pretty ugly”
 of 5 bubbles ahabib3, 31 Dec 2015 | Read review
5 of 5