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Hotel Ilaria

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#4 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Ilaria
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1,008 Reviews from our TripAdvisor Community

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Showing 631: English reviews
california
Reviewed 29 September 2011

We booked in for 3 nights to see a different part of Italy. The city of Lucca was like a mini-Florence with a fraction of the tourists. The hotel was immediately outside of the city's gate which made access easy. We used the hotel's bikes to travel all about the city the first day. The hotel staff were pleasant and...

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1Thank tikizuzu
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks from all the staff for this kind review. We are pleased to know you apreciated our free cafeteria and breakfast. It's always nice to see that guests enjoyed their stay with us. We hope to see you again, Best Regards Mauro Cusinato

The Hague, The Netherlands
Reviewed 28 September 2011

Hotel Ilaria has a great location. It is in the centre of Lucca, but on a relatively quiet canal (which even in the September heat smelt very clean) and next to the famous Villa Bottini gardens. There is an annexe on the other side of the canal, but we stayed in the main building. Downstairs we found a lobby with...

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3Thank Hawet
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, thank you for recommending our hotel on TripAdvisor, as you know it's really important for us. It's a very good thing to know you had good time with us and you apreciated our hotel. Many many thanks! We hope you will come back, Best Regards Mauro Cusinato

Brisbane Australia
Reviewed 21 September 2011

Lucca was our last stop on a three week holiday that included a week in Paris, a week In Uzes France and then a week in Lucca. We chose Lucca because we wanted to be in Toscana but have the amenities of a city/town. Lucca was perfect and the Ilaria was too. We were travelling with friends and we had...

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Thank lanny56
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks for this kind review! We are happy to read about all your good experciences and to see you liked your stay with us. Thank you very much from the staff and the management. Hope to see you again, Best Regards Mauro Cusinato

Middlewich, United Kingdom
Reviewed 21 September 2011

We stayed 3 nights in the main hotel, in September. The location was excellent within the walls and had car parking (which was why we chose it) the staff were mainly friendly and helpful but did not react well to our questioning why we did not get dressing gowns and slippers. The bedrooms were very small and the bathroooms 'tired'...

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2Thank rfl101
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thank you for writing on TripAdvisor. We are sorry if you didn't enjoy your stay with us. We are surprised you think the juices are reconstituted from powder, they are all fresh juice coming from the supermarket. We are really sorry if you didn't like our breakfast as we really pay attention to give fresh and good products...

PA
Reviewed 19 September 2011

We stayed for 5 nights in the Residenza (seperate building 200 metres from main building),the stay was excellent,from the collection from Pisa airport (hotel arranged) to checkout. The bedrooms are well appointed and very quiet in the Residenza,very short walk for breakfast and the use of all facilities.The snack bar with Prosecco (after 5pm) was a nice touch and rounded...

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Thank Ceilings
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we thank you for the nice review left on TripAdvisor. We are pleased to see you enjoyed our work and our services and the hotel as well. We hope you had a good stay with us in the wonderfull Lucca. Hope to see you again, Best Regards Mauro Cusinato

New York, NY
Reviewed 18 September 2011

Loved everything about this hotel. Perfect location, friendly staff, clean well-appointed rooms. Stayed in the annex in a loft (booked a superior room) and it was incredible. 2 bathrooms, living room, coffee/tea maker with snacks, walk-in closet.

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Thank RCAnyc
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks for this review. It's nice to see you apreciated the free upgrade to a suite, our hotel, services and staff. We hope to see you again, Best Regards Mauro Cusinato

Canada
Reviewed 12 September 2011

Great location. Very easy to find. Nice touches such as complimentary bikes and snacks / drinks throughout the day. Front desk staff were excellent to deal with and were able to answer any questions we had from memory without needing to look anything up. We stayed across the street in their Residenza and our room and bathroom were both very...

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1Thank GoldenBeav
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks from all the staff for this kind review, we are pleased to know you enjoyed your stay, hotel services and our work. We hope you will come back, Best Regards Mauro Cusinato

Cornwall
Reviewed 10 September 2011

We stayed a few days in Lucca and thought a suite at the top rated Trip Advisor Hotel would be a real treat (at £300 night). We stayed in the suites with elevated bedrooms which look fun but reality is a disappointment. First the rooms are impersonal and we didn't really feel like staying in the room for chill time...

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1Thank Surfboss
Edinburgh, United Kingdom
Reviewed 6 September 2011

Much has already been said by other reviewers. The bikes and complimentary drinks and snacks in the afternoon are nice touches. We stayed in the Residenza over the road from the main hotel. Our room was recently refurbished with a huge bed and very well appointed. Despite being right on the road at ground level, it was really quiet.

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1Thank Criticallywell
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we thank you for this nice review on TripAdvisor. We are glad to see you liked our hotel and its services. Hope to see you again, Best Regards Mauro Cusinato

Siena, Italy
Reviewed 1 September 2011

Nice hotel and localizations, but the best are the assistents in the reception. It also very confortable to get back to the hotel, any time, and have snacks, espresso and soft drinks any time at your disposition.

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Thank klier
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Goodevening, thank you so much for this kind review, we are glad to know you liked our services and our hotel. We hope to see you again Best Regards Mauro Cusinato

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $113 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ilaria staff and other travellers.
13 questions
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Chicago, Il
Manchester, United Kingdom
West Tisbury, Massachusetts
6 months ago
Sheffield, United Kingdom
10 months ago
South Padre Isl

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Questions? Get answers from Hotel Ilaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back would be quieter.”
 of 5 bubbles Jacksy438, 1 Dec 2016 | Read review
“The superior rooms in the annex are larger which may help some travellers.”
 of 5 bubbles Leadon, 8 Nov 2016 | Read review
“Stay on the third floor to avoid the noise from people going to the breakfast room. In Italy, that would be the second piano”
 of 5 bubbles RicardoCub, 4 Nov 2016 | Read review
“get the annex”
 of 5 bubbles Surfer66, 1 Nov 2016 | Read review
“Suite in Annex very special.”
 of 5 bubbles coulsonrenee, 21 Oct 2016 | Read review
5 of 5