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Hotel Palazzo Alexander

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#4 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Palazzo Alexander
Hotel Palazzo Alexander
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655 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Milton
Reviewed 24 November 2016

A very old but extremely tasteful spot, rooms are very clean, has an elevator that works. Father and Son duo run the hotel, very nice, very knowledgable about the area. The hotel was about a 15minute walk from the train station. Lucca is a wonderful city many sites, great for kids and everyone, Many restaurants, gelato is everywhere- make sure...

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Helpful?
Thank Larry G
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Larry G, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Des Moines, IA
Reviewed 22 November 2016

I was in Lucca for over a week and stayed at the hotel. The room was basic, but clean and well stocked. A full breakfast was available each day with mainly homemade foods and superb coffee. The staff were courteous and helpful, even going so far as providing a breakfast at 4 am to accommodate early flights out. The place...

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Thank Endowomyn
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Endowomyn, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Kingston-upon-Hull, United Kingdom
Reviewed 14 November 2016 via mobile

We enjoyed a 3 night stay at Palazzo Alexander. Would recommend if looking for mid range hotel, well priced, well located. The positives: It's well located within one of the quieter parts of the town. Manager and staff very friendly - manager met us at the door and took our bags. Free wifi is good Breakfast was good. Rooms are...

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Thank Ranno3K
Reviewed 12 November 2016 via mobile

We arrived in This beautiful old hotel in Lucca, the moment we walked in, we already felt the warm welcome from the owner's son. He was very helpful in suggesting the good restaurant to eat during our stay. The room was beautiful and the whole interior is stunning. Breakfast is very nice, I loved the orange cake made by Alexander!...

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Thank Cecilia C
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Cecilia C, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Reviewed 12 November 2016 via mobile

The rooms have a warm feeling, metaphorically and literally in the colder weather. The reception by the owners son was very helpful, they clearly put a lot into the place and giving good service. As per other reviews he is very helpful with where to eat etc and information. He goes to the extra effort of care unlike other places...

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Thank Charles D
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Charles D, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Reviewed 11 November 2016 via mobile

Very friendly, comfortable and charming hotel. It feels like a mix of hotel and personal touch of a B&B. Very conveniently located, near all the good restaurants and main shop areas. Definitely would recommend.

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Thank Zully63
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Zully63, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Sydney, Australia
Reviewed 10 November 2016

We thought this was our best room of our Italian trip- wonderful views over the town from the bath tub, it was a spacious room and in a quiet location. The staff were helpful and we found our stay very relaxing. Lucca is great place to visit- we enjoyed riding around the ramparts enormously.

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Thank travel14childs
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear Travel14Childs, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Denmark
Reviewed 22 October 2016

In my experience most night porters only reluctantly take their eyes off the screen of whatever device they have behind the counter. Not so at Hotel Palazzo Alexander in Lucca. When not talking vividly to the guests arriving home from dinner in beautiful Lucca, night porter Alessandro Feretti is busy baking cakes and pies for the next day’s breakfast. Fabulous...

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2Thank KaareLundRasmussen
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear KaareLundRasmussen, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

Huntington,NY
Reviewed 18 October 2016

The hotel is not much appearance wise, but the room was clean, quiet, and comfortable. It's on a very small street and a short walk to the center of town. The hotel has parking which is a BIG +. All -in- All: the hotel was a very fairly priced hotel.

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Thank NYwebjogger
palazzo-alexander, Proprietario at Hotel Palazzo Alexander, responded to this review

Dear NYwebjogger, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

sydney
Reviewed 16 October 2016

The hotel is ok, pleasant rooms and location- no issue with that. The problem we had, which is still traumatising us over a year after we stayed relates to parking at the hotel. The hotel is within the city walls, which are only accessible by residents or, in theory, those staying at a hotel. We drove through the city twice...

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3Thank simon b

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 

Additional Information about Hotel Palazzo Alexander

Address: Via Santa Giustina 48, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $191 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Alexander 4*
Number of rooms: 15
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Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca
Hotel Style:
#4 Luxury Hotel in Lucca
#5 Family Hotel in Lucca
#5 Romantic Hotel in Lucca
#8 Business Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo Alexander staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With only 15 guest rooms first in best dressed.”
BGK17, 17 Feb 2017 | Read review
“email them to get the exact walking route, so you don't get lost”
LarryG476, 24 Nov 2016 | Read review
“Given the location in the walled city, no room has a particularly good view nor is one room more or less quiet than another.”
Endowomyn, 22 Nov 2016 | Read review
“we enjoyed the roof top views from the top floor.”
travel14childs, 10 Nov 2016 | Read review
“Splash out on the Junior Suite - it is good value”
110bruceh, 15 Jul 2016 | Read review
5 of 5